Hilton Providence

3.5 star property

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Photo gallery for Hilton Providence

Restaurant
Ballroom
Property amenity
Property entrance
Aqua View

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Room service
  • Bar
  • Breakfast available
  • Laundry

Explore the area

View in a map
21 Atwells Ave, Providence, RI, 02903
  • Amica Mutual Pavilion
    ‪3 min walk‬
  • Rhode Island Convention Center
    ‪5 min walk‬
  • Brown University
    ‪2 min drive‬
  • Providence, RI (PVD-T.F. Green)
    ‪14 min drive‬

Room options

One King Bed, Roll In Shower

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

7.0 out of 10
Good
(34 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.0 out of 10
Very good
(34 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

One King Bed, Non-Smoking, Accessible

8.0 out of 10
Very good
(4 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Queen Bed

7.8 out of 10
Good
(16 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hilton Providence

Hotel with a restaurant, steps from Amica Mutual Pavilion
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and concierge services.
Hilton Providence offers 274 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 32-inch plasma televisions come with premium cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Providence. During your stay, you're just a quick walk from Amica Mutual Pavilion. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Steps from Amica Mutual Pavilion and 4 minutes by foot from Rhode Island Convention Center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at Hilton Providence. The hotel can provide concierge services and wedding services. For a fee, parking is available.
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
Hilton Providence has a restaurant on site.
Starbucks - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 32 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 11 to 25 for adults and USD 11 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1969
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 11 to 25 for adults, and USD 11 to 25 for children
  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Covered self parking fee: USD 32 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Providence
Hilton Providence
Providence Hilton
Hilton Providence Hotel Providence
Providence Hilton Hotel
Hilton Providence Hotel
Hilton Providence Hotel
Hilton Providence Providence
Hilton Providence Hotel Providence

Reviews

Hilton Providence Reviews

7.2

Good

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 355 out of 1006 reviews
Rating 8 - Good. 231 out of 1006 reviews
Rating 6 - Okay. 175 out of 1006 reviews
Rating 4 - Poor. 132 out of 1006 reviews
Rating 2 - Terrible. 113 out of 1006 reviews

Reviews

2/10 Terrible

Nghia

Disliked: Amenities, property conditions & facilities
Booked a king bed with deluxe room, when i checked in they gave us a queen in a smaller room. I called and they said they ran out of rooms with kings. Didnt do anything about it. Air-conditioning made loud banging noises after being shut off. Still didnt do anything about it. Might not stay here anymore.
Stayed 1 night in Jun 2025

10/10 Excellent

Kerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Rob

Liked: Cleanliness, amenities, property conditions & facilities
Had a good stay
Stayed 3 nights in Jun 2025

6/10 Okay

edwin

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Joel

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Location is good for many things, but limited things to do by foot without walking some distance from the hotel. It is kind of an island in a big city downtown. But it does have a good place to eat inside, and Starbucks also attached to the hotel. No pool anymore. Parking is expensive but seems fairly safe. It is possible to walk to Federal Hill from the hotel, but you have to cross 3 busy multi-lane streets and see some seedy folks - a group of younger people would have no problems.
Stayed 4 nights in Jun 2025

4/10 Poor

crystal

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
First, they charged $35 for parking that I didn’t know about! Second our first room Was disgusting. Shoe prints on beds and someone left over Dunkin cups on floor spilled everywhere- water damage on ceiling. Second room wasn’t as bad. But definitely has mold because I’m highly allergic and I left there with a full blown reaction and had to see my ENT immediately. For the price of the rooms and outrageous parking fees, I expected way more!! They didn’t even offer free breakfast!
Stayed 1 night in Jun 2025

6/10 Okay

Adam

Business traveller
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Daniel Krulan

Business traveller
Liked: Cleanliness

Bait and switch

I reserved a King Bed and they changed it to two “queen” beds. Both beds seemed more like full size. I showed my invoice saying King Bed but they said they didn’t get that from Hotels.com. They also said they were booked and couldn’t do anything. A few members of my group had a similar experience. Our office travels often like this and probably wont use this hotel again.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice!

Nice one night stay.
Stayed 1 night in Jun 2025

6/10 Okay

Jenny

Travelled with family
Liked: Staff & service
Parking lot spots were very tight inside the hotels. Room was on the dated side. No fridge in the room I was staying in. Very noisy at night inside and outside the hotel. Outside noise was police sirens all night. Inside noise was hotel guests running around in the hotel talking loudly after hours when returning back to their rooms.
Stayed 2 nights in Jun 2025

6/10 Okay

erika

Business traveller, Travelled with partner
Couldn’t sleep due to some people slamming doors and yelling at around 1 o’clock in the morning
Stayed 1 night in Jun 2025

10/10 Excellent

Aidan

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jun 2025

6/10 Okay

Heather

Travelled with partner
Disliked: Amenities, property conditions & facilities
Broken elevators and ice machines paid for parking no pool Moldy wet smell on 4th floor Was not impre
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good! Friendly staff the bartender was very friendly and made good drinks. Front desk staff was also rodent and helpful
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was visiting family and friends. Needed a hotel last minute!! I was very convenient!
Stayed 2 nights in Feb 2025

2/10 Terrible

Nghia

Stayed 1 night in Apr 2025

2/10 Terrible

Patricia

Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

Mayele

Stayed 1 night in May 2025

6/10 Okay

Tiajuan

Stayed 1 night in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attitude by all, very welcom8ng and most helpful !
Stayed 2 nights in May 2025

8/10 Good

Julia, Saugus

Travelled with partner
Liked: Cleanliness, amenities
Room was clean! Paid for parking across the street because it said the hotel lot was full. Went inside to check in and they said it’s not full they just took the tickets out and we need to use a room key to get in. We already paid for the parking across the street at this point which was pricey.
Stayed 1 night in May 2025

2/10 Terrible

Katelyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay here again. AC was broken. Online I reserved a single queen bed, they gave me two queen beds. When I questioned it, the front desk was extremely rude and said “what’s the problem” with an attitude while it looked like she was training somebody else. This is unacceptable especially when I was nothing but nice to the front desk. Had to stay in a hot room without any AC because they didn’t have another room for me. I work hard for my money and I will not be spending it at this place EVER again. One thing good was the girl that checked me out was very pleasant.
Stayed 1 night in May 2025

6/10 Okay

Paulo

Stayed 2 nights in May 2025

2/10 Terrible

Curtis

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was obviously sprayed with some kind of fragrance to cover up
Stayed 1 night in May 2025