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Hotel Indigo Turks Caicos Grace Bay by IHG

3.5 star property

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Photo gallery for Hotel Indigo Turks Caicos Grace Bay by IHG

Restaurant
Point of interest
Outdoor pool, pool umbrellas, pool loungers
Point of interest
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
Forbes Road, Providenciales, TKCA 1ZZ
  • Place, Grace Bay Beach
    ‪4 min walk‬
  • Place, Providenciales Beaches
    ‪9 min walk‬
  • Place, Turtle Cove Marina
    ‪7 min drive‬
  • Airport, Providenciales (PLS-Providenciales Intl.)
    ‪13 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Mobility Accessible, Terrace (Roll-In Shower)

Soundproofing, free WiFi

Premium Room, 1 King Bed, Mobility Accessible, Terrace (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony

Soundproofing, free WiFi

Standard Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

Soundproofing, free WiFi

Standard Room, 1 King Bed, Balcony, Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Terrace

Soundproofing, free WiFi

Standard Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Balcony

Soundproofing, free WiFi

Standard Room, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Terrace

Soundproofing, free WiFi

Standard Room, 2 Double Beds, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

Soundproofing, free WiFi

Standard Room

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Indigo Turks Caicos Grace Bay by IHG

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Hotel Indigo Turks Caicos Grace Bay by IHG offers 56 accommodations. Televisions come with satellite channels. This Providenciales hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.
Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Indigo Turks Caicos Grace Bay by IHG, you're just a quick walk from Grace Bay Beach. Enjoy features like free WiFi in public areas, free self parking, and a free beach shuttle. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, a gift shop, and a car charging station
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Just a 2-minute drive from Providenciales Beaches and 7 minutes from Turtle Cove Marina
  • Free beach shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Indigo Turks Caicos Grace Bay by IHG offers its guests an outdoor pool, a 24-hour fitness center, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a 24-hour business center on site. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Hotel Indigo Turks Caicos Grace Bay by IHG. Free self parking is available.

This 3.5-star Providenciales hotel is smoke free.

Hotel Indigo Turks Caicos Grace Bay by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool
  • Paddleboard
  • TV in common areas

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 3 buildings
  • 3 floors
  • At least 80% organic food
  • Built in 2025
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally sourced food prioritised
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Entertainment

  • Satellite channels

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 250 and a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet (varies based on length of stay) plus USD 250 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Hotel Indigo Turks Caicos Grace Bay by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 77 out of 94 reviews
Rating 8 - Good. 10 out of 94 reviews
Rating 6 - Okay. 7 out of 94 reviews
Rating 4 - Poor. 0 out of 94 reviews
Rating 2 - Terrible. 0 out of 94 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and friendly staff.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Rilie

Liked: Cleanliness, staff & service, amenities
super cute boutique hotel! would recommend
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, amazing food (a****), boutique vibe hotel, would recommend
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Sigalit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun boutique hotel, beautifully and sdesigned room, fun vibe.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Eric Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool, nice gym with new equipment and excellent food.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Joewell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all wonderful ! Very very close to grace bay beach. Hotel is very clean and chic!
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good boutique hotel atmosphere and great staff. The food was surprisingly very good.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

charles edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Laura Jane

A wonderful expedience and beautiful property ! Thank you to Michal , Mackenzie and Mama Juju for the warm and friendly hosting! Can’t wait to come back
Stayed 7 nights in Mar 2026
Verified

6/10 Okay

Lisset

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality. The hotel is very new and we were a few of the individuals who stayed there for the first time. The hotel was kept clean, the staff was helpful and friendly, the first shop was convenient and handy. The hotel does not have many amenities other than pool and gym which is the necessary.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

antonino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a new hotel, beautiful room, top services, all available, excellent transfer to the fabulous beach, excellent food (we are Italian), we celebrated 25 years of marriage, it couldn't have been better
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful boitique hotel! Good was amazing. Service impeccable. They are brand new, having just opened march 1 so everything is pristine. They are a ahoet elf from the beach.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Abbygale Martinen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Indigo was a great home base for a first timer to Turks! Every meal at the restaurant was fabulous. You could tell that they were still training staff but for just opening weeks ago, they went above our expectations. They had a private beach area with plenty of chairs and umbrellas just minutes from the hotel (either walking or through their golf cart shuttle). Don’t forget to ask the front desk for complimentary snorkel gear to explore everything the beach has to offer. I can’t wait to see what the rest of the IHG hotels currently being built will bring.
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

Shamrin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hospitality was 10/10. Mikel was amazing. The staff would come help you before you could even ask. Amenities weren’t the best. On site items were pricey. WiFi was spotty. Food and drink options limited. Beach was nice, it’s a 5 min walk without the beach shuttle service.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Lack of knowledge from staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mark Alexander Pizzolon and Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect couples vacation! Thank you Hotel Indigo Turks & Caicos Grace Bay by IHG for such a wonderful stay at their beautiful new hotel on Grace Bay. Everyone treated us like part of the family, and they were all so warm and welcoming. Special Thank you to Benidie, Sonali, Laverne, Moesha, Julie (Miss Juju), Prakash, Maribel, Wadly (Prophet), and Chef Dennis and his entire team at Il Forno Restaurant (on-site) for being so accommodating. Everyone works so hard here, and it clearly shows. The restaurant on-site Il Forno is absolutely the best dining experience I've had on the island to date. The rooms are beautiful, and have everything you need to feel right at home on your vacation. The breakfast, lunch and dinner is absolutely delicious. Highly recommended you have your breakfast, lunch and dinner at this hotel. They have a gorgeous pool, about 3.5 feet deep. The main event is the beautiful beach. They have a golf cart to take you to the Grace Bay beach. 10/10 highly recommended you stay here. This is the perfect hotel for adult couples who want a quiet and relaxing vacation on Grace Bay beach. Thank you again to the Hotel Indigo staff for being so welcoming and accommodating, and making our stay so wonderful. We came as guests and left and friends & family. We can't wait to return soon!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Paul E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were comfortable and well appointed with a coffee maker and small fridge, which made mornings and quick snacks easy. One thing to note is the beds run a bit small, smaller than a queen, so it could be tight if you are planning to have four adults sharing a room. The hotel is not directly on the beach, but it’s very close. They run a golf cart shuttle that takes guests to their beach setup with chairs and umbrellas, which made getting there effortless. The beach itself is fantastic with excellent snorkeling right off the shore. The hotel has a small but lovely central pool area with loungers, a relaxing sunken seating area, a ping pong table, and even an outdoor movie projector. We were traveling with a group and ended up using the pool, restaurant, and common areas like our living room, which worked really well. The restaurant is small but consistently good and probably some of the best value we found on the island. Their pizza oven is a highlight and the pizzas are delicious. Definitely add the breakfast option when booking. The continental breakfast is simple but very good. The gym is small but well equipped with everything needed for a solid workout. What really stood out was the staff. Mark (manager), Mackenzie (assistant manager), and Michael at the front desk were all fantastic and went above and beyond. One other note: house music plays in the pool and common areas during the day. We liked the vibe, but it may not be everyone’s taste.
Pool
Drinks!
Pool at night
Beach
Stayed 7 nights in Mar 2026
Verified

6/10 Okay

Samanta

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
First, we would like to highlight the exceptional service provided by Michal B. at the front desk. His professionalism, expertise, and genuine care truly saved our trip. We also want to recognize Tim, Julia (convenience store), Niamh (lady from the UK who was our server during breakfast), and Patrick (reservations manager) for their excellent service. Pros: - Accommodations: The rooms and amenities were brand new and impeccably clean. - Location: The hotel is conveniently located near popular restaurants and the airport. - Dining: The food and drink quality was outstanding; a special thank you to the chef and pizza chef. Cons: - Beach Service: The advertised full service is inaccurate. With only approximately 20 chairs near a construction zone, space is too limited. Furthermore, staff presence was minimal and requests went unfulfilled. - Front Desk Staff: We encountered significant issues with Sonali B., who was rude and dishonest, and Moesha V., who lacked basic communication skills and was unhelpful when we requested management. - Service Efficiency: We experienced consistent delays, such as 40-minute waits for breakfast and over an hour for room service, despite the hotel not being at full capacity. - Connectivity: Daily internet and TV outages made it difficult to manage work and travel arrangements. - Facility Design: The outdoor-only dining area is impractical during rain, as most seating becomes soaked and the roof leaks. Additionally, the lack of indoor activities
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2026
Verified

8/10 Good

azan

Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

William

Stayed 1 night in Mar 2026