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Aparthotel

Sandcastle Resort and Club

3.0 star property

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Photo gallery for Sandcastle Resort and Club

Beach/ocean view
Laptop workspace, blackout curtains, iron/ironing board, free WiFi
Exterior
Private beach, beach towels, beach volleyball
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Gym
  • Outdoor space

Explore the area

View in a map
929 Commercial Street, Provincetown, MA, 02657
  • Place, Commercial Street
    ‪2 min walk‬
  • Place, Cape Cod Beaches
    ‪5 min walk‬
  • Place, Dune Shacks Trail
    ‪18 min walk‬
  • Airport, Provincetown, MA (PVC-Provincetown Municipal)
    ‪9 min drive‬

Room options

View all photos for Oceanfront Suite with Balcony

Beach/ocean view

Oceanfront Suite with Balcony

  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Oceanfront Studio with Balcony

Beach/ocean view

Oceanfront Studio with Balcony

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 4
  • 1 Double Murphy Bed and 1 Double Sofa Bed

View all photos for Poolside Suite with Balcony

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Poolside Suite with Balcony

  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Poolside Studio with Balcony

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Poolside Studio with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 4
  • 1 Double Murphy Bed and 1 Double Sofa Bed

View all photos for Queen Suite with Balcony - Main Building

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Queen Suite with Balcony - Main Building

  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Studio with Balcony - Main Building

32-inch flat-screen TV with cable channels, TV

Standard Studio with Balcony - Main Building

  • 25 sq m
  • Sleeps 4
  • 1 Double Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio - Main Building

32-inch flat-screen TV with cable channels, TV

Standard Studio - Main Building

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Murphy Bed

View all photos for Small Suite with Balcony

Small Suite with Balcony

Small Suite with Balcony

  • 49 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Standard Suite - Main Building

Standard Suite - Main Building

Standard Suite - Main Building

  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio with Balcony - Pool Building

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Standard Studio with Balcony - Pool Building

  • 26 sq m
  • Sleeps 4
  • 1 Double Murphy Bed OR 1 Single Sofa Bed

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About this property

Sandcastle Resort and Club

On private beach with indoor pool, near Provincetown Theater
At Sandcastle Resort and Club, relax by an indoor pool or hit the private sand beach where you can enjoy volleyball. Each apartment provides a dining area and a sitting area, plus free WiFi and a flat-screen TV with cable channels. Guests can appreciate conveniences like a refrigerator and a microwave, and other amenities include a stovetop and a coffee/tea maker.
Sandcastle Resort and Club offers 135 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate dining areas. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

A private beach and an outdoor tennis court are featured at the aparthotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sandcastle Resort and Club. During your stay, you're just a quick walk from Cape Cod Beaches. Features include free WiFi in public areas and free self parking, plus an indoor pool. This comfortable aparthotel has 135 apartments on 3 floors. Each apartment offers free WiFi and a flat-screen TV.
  • Each apartment offers a dining area, a sitting area, and a flat-screen TV
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include laundry facilities, a terrace, and a vending machine
  • Onsite recreation includes a private beach, an outdoor tennis court, and a gym
  • Just a 3-minute drive from Race Point Beach and a few minutes from Cape Cod National Seashore
Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. After a day at the beach, enjoy amenities at Sandcastle Resort and Club like a seasonal outdoor pool, an indoor pool, and an outdoor tennis court.

Public spaces have free WiFi. This beach aparthotel also offers a fitness center and a terrace. Free self parking is available.

This 3-star Provincetown aparthotel is smoke free.

Property amenities

Beach

  • On a private sandy beach
  • Beach towels

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Pool umbrellas
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)
  • Children's games

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

Bedrooms

  • Alarm clock
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free local calls
  • Free long-distance calls
  • Guidebooks
  • Iron/ironing board
  • Limited-hour front desk
  • Phone
  • Vending machine

Location highlights

  • Near the ocean
  • On the bay
  • On the waterfront

Things to do

  • Basketball
  • Beach volleyball
  • Gym
  • Outdoor tennis court
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Jet skiing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 135 units
  • 2 buildings
  • 3 floors

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005382420
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 3 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sandcastle Club Provincetown
Sandcastle Resort & Club
Sandcastle Resort & Club Provincetown
Sandcastle Resort Club Provincetown
Sandcastle Resort Club
Sandcastle Resort Club
Sandcastle Club Provincetown
Sandcastle Resort and Club Aparthotel
Sandcastle Resort and Club Provincetown
Sandcastle Resort and Club Aparthotel Provincetown

Sandcastle Resort and Club Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 355 out of 1149 reviews
Rating 8 - Good. 353 out of 1149 reviews
Rating 6 - Okay. 230 out of 1149 reviews
Rating 4 - Poor. 116 out of 1149 reviews
Rating 2 - Terrible. 95 out of 1149 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

RUTH

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our only complaint is that there is no full length mirror and there's many options to put one in. The beds are very comfortable and we were pleasantly surprised to find that there are 2 bathrooms.
Stayed 1 night in Sep 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

MARJORIE

Liked: Cleanliness, amenities, property conditions & facilities
We love to stay here
Stayed 4 nights in Sep 2025

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, property conditions & facilities
The staff was very kind. Safe place. We will be back!
Stayed 3 nights in Sep 2025

8/10 Good

Chistopher

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Richard

Disliked: Amenities, property conditions & facilities
The Sand Castle Hotel was barely livable. It is shabby and run down. The carpet and furniture is dirty and probably 30 years old. The windows do not open, so no fresh air and it's a safety hazard. I do not recommend.
Stayed 2 nights in Sep 2025

4/10 Poor

Diego

Disliked: Room comfort

an antiLGBTQ+ resort

What a disappointing experience staying at this resort. Truly still waiting to receive a refund, experienced discrimination, bullying, name calling, harassment and it was just the worst. Only highlight was the main concierge lady, a Colombian older woman with a tattoo- she was the sweetest.
Stayed 3 nights in Sep 2025

8/10 Good

Jasmine

Travelled with family
Liked: Room comfort

Timeshares and could be cleaner

This was a pleasant stay. The room was fine, not entirely clean - the baseboards had not been wiped down, and I doubt the square Sandcastle yellow pillows had been washed, ever? I was surprised that there was construction and renovation happening, and learned that a number of the units are timeshares, so that was unexpected. The indoor pool was wonderful, and access to the beach very convenient.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Lorna

Liked: Cleanliness, property conditions & facilities
Sandcastle is close to the center of Ptown.
Stayed 1 night in Sep 2025

4/10 Poor

thelma

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Even though property is old it can still be ok if rooms can have newer furniture, the bed felt like it was going to break. The furniture was sticky. The ac was dirty and you could see so much dust in it! The remote was super sticky. Won’t be staying here at all. This place needs a makeover asap!
Stayed 2 nights in Sep 2025

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Worn out and overpriced

The property is old and now very well maintained. As others have pointed out, the furniture is quite worn out and certainly could use a deep clean. Location-wise, unless you're willing to drive, bike or take an Uber everywhere, don't stay here because it's quite remote from the Ptown center and there aren't even sidewalks. The staff was very nice, though.
Stayed 2 nights in Aug 2025

6/10 Okay

luiz claudio

Travelled with group
Disliked: Cleanliness
In 3 days of staying they didn’t clean and organize our room
Stayed 3 nights in Aug 2025

10/10 Excellent

Mckenzie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Right on the beach and Walking distance to downtown
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Bring back the hot tub
Stayed 4 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
I liked the balcony, how it was quiet but still not far from the center of town.
Stayed 3 nights in Aug 2025

2/10 Terrible

De

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I contacted the manager of the property and was told that they cannot help me with my issues because I booked through Expedia….. the place was dirty and had other people‘s hair all over the bathroom. The electric was outdated. The Murphy bed was old and not shaped correctly. Your feet were 8 inches higher than your head so you needed to sleep in reverse. The two days I was there the room was not cleaned. Staff was arguing outside of our door and the front desk did not care with my dissatisfaction. The room was not equipped with air conditioning, and this is typically a summer rental.
1/3 outlets
2/3 outlets
Bathroom shower
Murphy bed
Stayed 3 nights in Aug 2025

10/10 Excellent

Jarrod

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Angel Rivera

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Shirley, New Bedford

Travelled with family and small children
Liked: Cleanliness
Love the ocean front property
Stayed 3 nights in Aug 2025

6/10 Okay

Kristine

Liked: Cleanliness
Stayed 4 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness

Great Staff!

It was a mixed bag. The staff were amazing, friendly, and helpful, especially when I nearly lost my passport, and they deserve praise, and my room was clean. However, considering the lack of food amenities in their part of Provincetown, their food place should have longer hours and accept credit cards. Other than that, no complaints
Stayed 4 nights in Aug 2025

2/10 Terrible

Thomas

Stayed 4 nights in Aug 2025

4/10 Poor

Jonathon

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve been staying at Sandcastle for many years, but this last visit was by far the most disappointing. Our room was in terrible condition! The bathroom had peeling wallpaper, a stained countertop, and a persistent mildew smell. The TV didn’t work, and the remote was so sticky that even after trying to clean it, the glue-like residue wouldn’t come off. The freezer in the mini fridge kept acting up as well. Overall, the room felt neglected and falling apart. Normally, I would have asked for a different room, but when you’ve already traveled all the way to the Cape and everything else is booked, what’s the point? Even if we had gotten a refund, it would have taken 5–7 business days to see the money, which doesn’t help when you’re already on vacation. To make matters worse, we accidentally misunderstood the checkout time. Instead of a polite reminder, the manager banged on the door like a SWAT team leader and screamed at my friend. I understand we inconvenienced housekeeping, but it was an honest mistake — the aggressive way we were treated was unnecessary and unprofessional. I’ve always enjoyed staying here in the past, which makes this experience even more disappointing. I hope management takes these concerns seriously, because as of now, I can’t recommend Sandcastle based on the condition of the room and the way we were treated.
Stayed 5 nights in Aug 2025