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Casa Azulai Puebla Hotel Boutique

3.5 star property

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Photo gallery for Casa Azulai Puebla Hotel Boutique

Front of property
Reception
Exterior
Standard Room
Breakfast and lunch served

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Av 2 Ote. N° 808, Centro Histórico, Puebla, PUE, 72000
  • Place, Puebla Convention Center
    ‪2 min walk‬
  • Place, Zócalo de Puebla
    ‪5 min walk‬
  • Place, Puebla Cathedral
    ‪7 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(12 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Premium bedding, Select Comfort beds, in-room safe

Standard Double Room, 2 Queen Beds

8.0 out of 10
Very good
(9 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Casa Azulai Puebla Hotel Boutique

Colonial hotel with spa services and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has spa services and a business center. WiFi in public areas is free. Additionally, a 24-hour front desk and a banquet hall are onsite. Change of towels is available on request.
Casa Azulai Puebla Hotel Boutique offers 16 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desk chairs. Select Comfort beds feature premium bedding. 50-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Puebla hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.
Our customers tell us they can't get enough of the helpful staff at Casa Azulai Puebla Hotel Boutique. During your stay, you're just a quick walk from Zócalo de Puebla. You'll find features like free WiFi in public areas, plus a restaurant and a business center.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the family restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Indulge with hot stone massages or facials at Externo
  • Amenities include a business center, meeting rooms, and an elevator
  • Within a 15-minute walk of Zócalo de Puebla and Puebla Cathedral
There's a restaurant on site. WiFi is free in public spaces. A business center and meeting rooms are available. Casa Azulai Puebla Hotel Boutique also features spa services and an elevator. A complete renovation of Casa Azulai Puebla Hotel Boutique was completed in June 2021.

This Colonial Puebla hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 12:30 PM.
Azul Raíz - This family restaurant serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (MXN 150 per night); reservations required
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 290 for adults and MXN 290 for children
  • A restaurant

Restaurants on site

  • Azul Raíz

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1890
  • Colonial architecture
  • Renovated entire property - June 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Chef service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Azulai Puebla Hotel Boutique

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 290 for adults and MXN 290 for children
  • Nearby parking fee: MXN 150 per night(3281 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number GIR090206KG2

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Azulai Puebla Puebla
Casa Azulejos Puebla Hotel Boutique
Casa Azulai Puebla Hotel Boutique Hotel
Casa Azulai Puebla Hotel Boutique Puebla
Casa Azulai Puebla Hotel Boutique Hotel Puebla

Casa Azulai Puebla Hotel Boutique Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 146 out of 188 reviews
Rating 8 - Good. 33 out of 188 reviews
Rating 6 - Okay. 7 out of 188 reviews
Rating 4 - Poor. 2 out of 188 reviews
Rating 2 - Terrible. 0 out of 188 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marisol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently spent my birthday at this hotel while traveling to Puebla, and it was a wonderful experience. The hotel looks just as pictured—if not even nicer. The staff were very kind and helpful, especially Sandra and Alex, Elinea who went out of their way to give us directions and great recommendations on where to go. Their hospitality really made the stay special. I would definitely come back and spend more time here
Stayed 4 nights in Sep 2025

8/10 Good

Antonio, Tijuana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice restoration of this old house and definitively a wonder to stay in Puebla. The only "bad" is the noise of traffic. The Hotel is near a very transited avenue and noise at night on Friday was bothering me to get some sleep. However, ask for a room that avoids this and you will have a good time
Stayed 2 nights in Aug 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Parking it’s a bit of nightmare, maybe vallet parking will fix that.
Stayed 6 nights in Aug 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was very nice, but only open for breakfast and lunch. The room was a little musty until I ran the AC. This is not uncommon for historic buildings. Very nice staff and a great place to stay for the price.
Stayed 4 nights in Aug 2025

10/10 Excellent

Erich

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay immensely. The beds were very comfortable and everything was clean. On the other hand,
Stayed 3 nights in Aug 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel building is very beautiful as it is decorated with Talavera in a colonial style. It has elevator which was very helpful because with people on wheelchair. The people was very helpful and provided us all the attention to have a great stay in Puebla. Totally recommended!
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan

Stayed 3 nights in Aug 2025

10/10 Excellent

Viviana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a pleasant place, very clean, convinced, safe. The food was delicious, great view. The rooms werw very clean and comfortable. And the staff were very helpful and polite. We will definitely will come back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities
The unique thing about the property is that is a colonial Spanish building surrounded by other colonial Spanish building and the rooftop is absolutely beautiful to see the city
Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property was clean and staff was friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Yesenia

Stayed 2 nights in Jun 2025

10/10 Excellent

Linette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good
Stayed 2 nights in Jun 2025

8/10 Good

Ryoko

Stayed 2 nights in Apr 2025

10/10 Excellent

Marta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk to the historic center.
Stayed 5 nights in Jun 2025

10/10 Excellent

miriam

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing from the customer service to the architecture to everything that followed after that. I definitely recommend staying there and I would gladly stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous building, beautiful room, super clean, great staff and breakfast was delicious in the wonderful courtyard. Rooftop area was fab, even if it was off season and the bar wasn't open.
Stayed 3 nights in Apr 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice but a recent change in ownership meant they were short staffed - buffett breakfast hotelwebsite & Expedia mentions on weekends doesn't exist, bar closed - something we were excited to visit. First room AC not working but the pleasant, helpful staff moved us to a new room . Very comfortable and clean.
Stayed 2 nights in Apr 2025

8/10 Good

Juan J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms need more fresh air. When they are not taken. Doors could be let opened to get fresh air go though it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice and our room was very clean. If you want a unique stay hotel casa azuil was a great pick for me and my wife. I will definitely be going back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Faustino

Liked: Cleanliness, staff & service, property conditions & facilities
Mi estancia en CAZA AZULAI fue espectacular. El elegante diseño del hotel, combinado con sus servicios de primera categoría, hizo que fuera una experiencia verdaderamente relajante y agradable."
Stayed 4 nights in Mar 2025

10/10 Excellent

Basil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and quaint space. Convenient location. Beautiful interior. Incredibly nice staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, amenities
Loved how accommodating the staff was. I arrived to the property very late. They didn’t charge me for late check in,
Stayed 1 night in Mar 2025