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Casa Shalom

2.5 star property

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Photo gallery for Casa Shalom

Lobby sitting area
Traditional Room | Living area
Lobby sitting area
Standard Room
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Tehuacan Sur no 185 Col. La paz, Puebla, PUE, 72160
  • Place, Triangulo Las Animas Shopping Center
    ‪17 min walk‬
  • Place, Galerías Serdán
    ‪7 min drive‬
  • Place, Cuexcomate Volcano
    ‪8 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Comfort Room, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Comfort Room, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

7.0 out of 10
Good
(4 reviews)
  • 23 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Business Studio Suite

Premium bedding, in-room safe, desk, blackout curtains

Business Studio Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 10
  • 4 Queen Bunk Beds

Similar properties

Exterior
Hotel Royal Puebla
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
3.8 out of 5, Good, 128 reviews
The price is €29
includes taxes & fees
19 Jan - 20 Jan
Hotel Royal Puebla

About this property

Casa Shalom

Mediterranean guesthouse with a 24-hour business center and a 24-hour front desk
Along with a 24-hour business center, this guesthouse has a meeting room and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Casa Shalom offers 12 accommodations with safes and hair dryers. Beds feature premium bedding. 28-inch Smart televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This Puebla guesthouse provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

During your stay at Casa Shalom, you'll be within walking distance of Triangulo Las Animas Shopping Center. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour business center.
  • Free WiFi
  • Free self parking
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 6 minutes by car from Angelopolis Commercial Center and 7 minutes from Zócalo de Puebla
WiFi is free in public spaces. A 24-hour business center and a meeting room are available. The business-friendly Casa Shalom also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Mediterranean Puebla guesthouse.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • No lift

More

  • 3 floors
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch smart TV with digital channels

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Shalom

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Shalom Puebla
Casa Shalom Puebla
Casa Shalom Guesthouse Puebla
Casa Shalom Guesthouse
Hotel Casa Shalom
Casa Shalom Puebla
Casa Shalom Guesthouse
Casa Shalom Guesthouse Puebla

Casa Shalom Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 94 out of 194 reviews
Rating 8 - Good. 64 out of 194 reviews
Rating 6 - Okay. 21 out of 194 reviews
Rating 4 - Poor. 9 out of 194 reviews
Rating 2 - Terrible. 6 out of 194 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

JA HYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien organizado, limpiado. Muy bien para el precio.
Stayed 2 nights in Sep 2025

10/10 Excellent

Leopoldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for Family / Friends Weekend

The Hotel Is in a good Zone, Quiet área , , safety AND near from Restaurants, Downtown n Business Zone in Puebla. Rooms are Big.
Stayed 2 nights in May 2025

10/10 Excellent

Juan

Stayed 3 nights in Mar 2025

10/10 Excellent

leslie

Stayed 1 night in Jul 2024

6/10 Okay

Daniel

Deceptive Photos

This is a very inexpensive room in a non-descript area. Value? Sure. But far, far from how it's visually depicted. Tiny room. Very cold at night. Understaffed, friendly but sloppy because you don't get the feeling they'd know decent if they saw it. If Hotels.com includes a lot of disappointing experiences like this, I'll think twice.
Stayed 1 night in Nov 2022

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Very friendly staff, good location always aiming to please.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

maybe will back

overall is regular basis !!!
Stayed 4 nights in Aug 2018

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Shalom, Home away from Home.

Casa Shalom is a great Boutique Hotel, the staff is friendly and helpful. Service is first rate. I requested a floor fan to cool my room down at night and one was provided immediately. Breakfast was served; there were a few options breakfast. I had a great night sleep, comfortable king size bed and at a very affordable price. Wi-fi was very good, I was able to stream netflix just as well as I do at home.

6/10 Okay

Verified traveller

Too expensive for little comfort

It was difficult to find , the neighborhood Streets were so confusing it was not situated on a main street The place is comfortable but I think it was expensive not really worth the price Also it seems like the the place is still remodeling
Stayed 1 night in Aug 2017

4/10 Poor

ELIZABETH

Disliked: Property conditions & facilities
No dejaban dormir.. y el.baño sucio no había higiénico
Stayed 2 nights in Oct 2025

2/10 Terrible

merari

Stayed 3 nights in Sep 2025

8/10 Good

Daniel Alberto

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención
Stayed 1 night in Sep 2025

6/10 Okay

jhonatan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
en precio-relación cumple, buen hotel para llegar a descansar, ubicado en una zona tranquila y segura.
Stayed 1 night in Sep 2025

6/10 Okay

Julio César

Liked: Cleanliness
Disliked: Staff & service
Bien hotel normalito
Stayed 1 night in Sep 2025

10/10 Excellent

Gaby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente estuvimos solo un día, pero todos muy amables, las instalaciones excelentes, muy limpias, amplio, el estacionamiento igual muy amplio, todo cómodo. Me encantó la decoración, los detalles
Stayed 1 night in Sep 2025

10/10 Excellent

Virginia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal para familias, la habitación familiar tiene una kingsize y dos individuales
Stayed 1 night in Sep 2025

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta hospedarme ahí por que hay lugar para estacionarse dentro de la propiedad, la habitación es moods para matrimonio con hijos y cada quien tiene su cama
Stayed 2 nights in Aug 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
A mí familia y a mi nos agrado el lugar. Volveríamos a regresar.
Stayed 3 nights in Aug 2025

8/10 Good

Agustin Jesús

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viaje Familiar a Puebla

Experiencia Familiar para conocer Puebla
Stayed 2 nights in Jul 2025

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Viry

Liked: Cleanliness, staff & service, property conditions & facilities
La cañeria desprendia olor muy malo
Stayed 2 nights in Jul 2025