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HOSTAL EL REFUGIO

3.0 star property

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Photo gallery for HOSTAL EL REFUGIO

Restaurant
Terrace/patio
Standard Cabin, Courtyard View
Interior
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Calle Miguel Hidalgo n m. 101, Col. Independencia Caleras, Puebla, PUE, 72100
  • Place, Parque del Paseo de Los Gigantes
    ‪10 min walk‬
  • Place, FINSA
    ‪12 min walk‬
  • Place, Chapel of Santo Domingo
    ‪19 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪25 min drive‬

Room options

View all photos for Family Room, Courtyard View

Family Room, Courtyard View

Family Room, Courtyard View

  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Traditional Quadruple Room, Courtyard View

Traditional Quadruple Room, Courtyard View

Traditional Quadruple Room, Courtyard View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Cabin, Courtyard View

Standard Cabin, Courtyard View

Standard Cabin, Courtyard View

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Basic Room, Courtyard View

Basic Room, Courtyard View

Basic Room, Courtyard View

  • Sleeps 2
  • 1 Double Bed

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About this property

HOSTAL EL REFUGIO

Hotel in Puebla with a restaurant
Along with a restaurant, this hotel has coffee/tea in a common area and tour/ticket assistance. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a garden and a communal living room.
HOSTAL EL REFUGIO offers 13 accommodations. Rooms open to furnished balconies or patios. These individually decorated accommodations have separate dining areas. 32-inch Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers. This Puebla hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

During your stay at HOSTAL EL REFUGIO, you'll be within walking distance of FINSA. Free WiFi in public areas, a free manager's reception, and a restaurant are available.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Amenities include meeting rooms, a terrace, and a communal living room
  • 9 minutes by car from Cuauhtemoc Stadium and 10 minutes from Zócalo de Puebla
  • Airport pick-up shuttle service available for a fee
There's a restaurant on site. A free manager's reception is offered daily. WiFi is free in public spaces. A shuttle from the airport to the hotel (available on request) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at HOSTAL EL REFUGIO.

Smoking is allowed in designated areas at this 3-star Puebla hotel.

The hotel hosts a free manager's reception daily.
HOSTAL EL REFUGIO has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 500 metres; reservations required
  • Offsite parking; reservations required
  • Airport pick-up shuttle (surcharge) from 6:00 AM to 9:30 PM at scheduled times and on request

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: MXN 100 to 180 per person
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Art gallery

Family friendly

  • Separate in-room dining area

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift
  • Tile flooring in room

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Separate dining area

More

  • Individual decor

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 100 to 180 per person
  • Airport shuttle fee: MXN 150 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: MXN 130

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
HOSTAL EL REFUGIO offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

HOSTAL EL REFUGIO Hotel
HOSTAL EL REFUGIO Puebla
HOSTAL EL REFUGIO Hotel Puebla

Reviews

HOSTAL EL REFUGIO Reviews

9.6

Exceptional

9.0/10

Cleanliness

9.6/10

Staff & service

6.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
It's ok
Stayed 1 night in Sep 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Un excelente lugar para relajarte
Stayed 2 nights in Nov 2024

10/10 Excellent

julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Poco personal
Stayed 1 night in Nov 2024