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Hotel Alhaja Puebla Centro Histórico

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Alhaja Puebla Centro Histórico

A street view with buildings, a clear sky, and a person walking.
A spacious courtyard with a patterned floor, a balcony with hanging plants, and a framed picture on the wall.
A hotel room with a bed, a window with curtains, a balcony, and a painting on the wall.
A building with a sign for 'ALFA Hotel Plaza' and a number '205' on the facade.
A reception desk with a modern design, a mounted TV, and a chandelier.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
205 Calle 2 Nte Centro historico, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪2 min walk‬
  • Place, Puebla Cathedral
    ‪3 min walk‬
  • Place, Puebla Convention Center
    ‪8 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard a Queen Size bed

A modern bedroom with a wooden floor, a bed with white and red bedding, a mounted TV, a painting on the wall, and a marble fireplace.

Standard a Queen Size bed

8.6 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Two Queen Size Beds

A bedroom with a bed, a desk, a TV, a chair, and a balcony with a view of a yellow building.

Standard Two Queen Size Beds

7.0 out of 10
Good
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard King Size Bed

A neatly made bed with a wooden headboard and a colorful abstract painting above it.

Standard King Size Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Alhaja Puebla Centro Histórico

A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel.
Hotel Alhaja Puebla Centro Histórico offers 16 accommodations with hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Hotel Alhaja Puebla Centro Histórico, you're just a quick walk from Zócalo de Puebla. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Full breakfast served daily for a fee
  • Steps from Zócalo de Puebla and 7 minutes by foot from Puebla Cathedral
WiFi is free in public spaces.

This 3-star Puebla hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 12:30 PM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 140 metres; reservations required
  • Offsite parking; reservations required

Food and drink

  • Daily full breakfast available 7:00 AM to 12:30 PM for a fee: MXN 100 per person

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 steps to reach entrance
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Alhaja Puebla Centro Histórico

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 100 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Alhaja Hotel
Hotel Alhaja Puebla
Hotel Alhaja Hotel Puebla

Hotel Alhaja Puebla Centro Histórico Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 93 reviews
Rating 8 - Good. 24 out of 93 reviews
Rating 6 - Okay. 9 out of 93 reviews
Rating 4 - Poor. 4 out of 93 reviews
Rating 2 - Terrible. 1 out of 93 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
Second time staying here, best thing about it is the location just one block from the main square (zocalo). Functional with a good price.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great simple place to stay near the town center.
Stayed 8 nights in Mar 2024
Verified review

8/10 Good

Marco

Liked: Cleanliness, amenities, property conditions & facilities
The experience was good. The staff members were kind.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Carmen

Liked: Cleanliness
Great location
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly, very good location. Easy to walk to many interesting sites
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Margarito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent hotel, I love, you can get anything around there
Stayed 7 nights in Oct 2023
Verified review

10/10 Excellent

Carolina Zitlalhince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for the price. Staff was also super friendly and helpful. Location couldn't be better. They offer complementary coffee and pastry in the morning which it was a nice addition.
Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and convenient location. Room was very noisy because facing the road.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Stephen

This is a great place from which to explore the Historical Center of Puebla. Lots of great stuff within a few blocks. The rooms are just OK, and if you don’t like stairs, be aware there’s no elevator. Was fine for a short visit to this very interesting and beautiful city.
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Javier Martinez

Liked: Staff & service
Very convenient for the location, no elevator, and only cold water at the shower.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Arely lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelent service
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Thank you
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

James R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two nights Puebla.

No elevator. Lots of stairs. Off street room was quiet. Staff is excellent.
Stayed 2 nights in Mar 2024
Verified review

6/10 Okay

Mark

Liked: Staff & service
Bathrooms smelled and had flies in the drainage.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

The nicest people you will meet. One block from the plaza and if you get a room not street-facing it is pretty quiet. They will keep your bags if you get there early/late. 2 small bottles of water per day. There is even coffee, tea and pastries in the morning. The ceilings are 10-12 feet and there is no elevator so you will get your workout! They are super accommodating; you just need to ask! Will stay there again, THANK YOU!!
Stayed 12 nights in Dec 2022
Verified review

8/10 Good

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were wonderful and so lovely. The property was very clean and had a great shower and toilet! Unfortunately, the traffic and sounds from the street could be heard in the room all throughout the night (quite loudly) as we had a street facing room. Also, the bathroom area, toilet and shower lights and fans were all motion sensor activated and as there was an issue with them while we were there (they were trying to get this fixed!) they would come on through the night which was quite noisy and bright. This was only an issue for me - I am a light sleeper - and not my friend who shared the room with me.
Verified review

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La arquitectura de la propiedad muy tradicional y con excelente ubicación Sugerencia para época de calor extremo mejorar el sistema de enfriamiento de las habitaciones
Stayed 6 nights in Apr 2026
Verified review

4/10 Poor

fernando

Disliked: Cleanliness, amenities, property conditions & facilities
Quitar sensores de movimiento en el baño y poner aparadores, poner percho para colgar toallas y dar mantenimiento a las tuberías de la regadera ya que el agua tarda en irse
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Sara

Liked: Staff & service
Disliked: Cleanliness, amenities
Judelene del FD es quien tiene todo el crédito para que mi rating no sea más bajo, su profesionalismo, amabilidad y calidad de humano tiene que ser reconocido! Por otro lado el hotel necesita muchísima mejora e invertir en la experiencia del huésped en relación a limpieza infraestructura y ropa de cama… los pisos se ven negros cuando son amarillos, la taza del baño percudida, el control remoto sin funcionar completamente, ropa de cama transparente de tanto uso y las camas donde se sienten los resortes, todo eso lo hace un lugar no recomendable. Rescatable la ubicación pero hay muchas opciones en el área donde pueden buscar todo eso mejor en relación a servicios
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Selene

Liked: Cleanliness, amenities, property conditions & facilities
Muy buena ubicación
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Adriel

Liked: Cleanliness, amenities, property conditions & facilities
El personal fue amable, la habitación, aunque estaba un poco descuidada, siempre estuvo limpia y cada día me recibían con una botella de agua que siempre se agradece.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un buen lugar justo en el centro de la ciudad.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Reyna

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Personal de recepción muy mala onda
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Héctor

Disliked: Cleanliness, property conditions & facilities, room comfort

TERRIBLE HOTEL

Lo único bueno es la ubicación, el cuarto no tenía aire, no servía la secadora de cabello, no servían las planchas que ya eran viejas y rotas, la televisión sólo contaba con 3 canales, para el segundo día los enchufes de luz ya no funcionaban, ya no servía la televisión. El baño muy improvisado, no había luz en la regadera. Y su personal sólo se limitaba a decir, “ay una disculpa”
Stayed 5 nights in Aug 2025