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Hotel Andante

3.5 star property
VIP Access

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Photo gallery for Hotel Andante

Junior Suite, 1 King Bed
Standard Double Room | View from room
Lobby sitting area
Interior detail
Daily continental breakfast (MXN 115 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
2 Oriente 15, Centro, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪2 min walk‬
  • Place, Puebla Cathedral
    ‪3 min walk‬
  • Place, Puebla Convention Center
    ‪8 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪49 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room (Minuet)

Premium bedding, minibar, in-room safe, desk

Basic Room (Minuet)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Andante

Baroque hotel with a fitness center and a 24-hour front desk
A restaurant, a fitness center, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning.
Hotel Andante offers 19 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Andante, you're just a quick walk from Zócalo de Puebla. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Options for a bite to eat include a coffee shop and a restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Steps from Zócalo de Puebla and 7 minutes by foot from Puebla Cathedral
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. WiFi and wired Internet are free in public spaces. You'll find a business center on site. A fitness center, a library, and a terrace are also featured at the boutique Hotel Andante.

This 3.5-star Puebla hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 1:00 PM.
Bistró Café Amadeus - Onsite bistro.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (MXN 320 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 1:00 PM for a fee: MXN 115 for adults and MXN 115 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistró Café Amadeus

Things to do

  • Bicycle rentals
  • Gym
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Baroque architecture
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 400 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 115 for adults and MXN 115 for children
  • Nearby parking fee: MXN 320 per day (1640 ft away)
  • Pet fee: MXN 400 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property may require a 1-night deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Andante Puebla
Hotel Andante Puebla
Hotel Andante Hotel
Hotel Andante Puebla
Hotel Andante Hotel Puebla

Hotel Andante Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 171 out of 255 reviews
Rating 8 - Good. 63 out of 255 reviews
Rating 6 - Okay. 12 out of 255 reviews
Rating 4 - Poor. 5 out of 255 reviews
Rating 2 - Terrible. 4 out of 255 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Socorro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness great staff
Stayed 1 night in Oct 2025

10/10 Excellent

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ambiente y tematica excelente atencion
Stayed 1 night in Sep 2025

10/10 Excellent

Sergio

Stayed 4 nights in Aug 2025

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

SCOTT

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the price. Good place to stay if you like to be in downtown
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Hotel is in ideal location for the historical center of Puenla. Clean and comfortable rooms.
Stayed 8 nights in Feb 2025

10/10 Excellent

Salvador, Napa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enough.
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Raghunath

Disliked: Staff & service
Let me tell you why we are disappointed. When we booked online the only question was do you need smoking or non smoking. there was no question/option about AC / non AC. First night we could not sleep even for a minute as the room was without AC . we talked to manager wo said there was no AC room available. second day with lots of request they gave us AC room but charged additional US $ 43 for a night. very angry.
Stayed 2 nights in May 2024

8/10 Good

Caralee

Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the heart of Centro Histórico, a few rough edges but if you are on a budget it is a great option and staff are wonderful.
Stayed 7 nights in Dec 2023

6/10 Okay

Marie

Travelled with partner
Liked: Cleanliness, staff & service
My husband and I differ on our opinion of our stay here. He and I both liked it for the convenience and its proximity to the park (zocalo) and general area, such as close to Starbucks and also The Italian Coffee company. I liked how it was close to many shops to shop at. We were disappointed in the internet at this hotel. We had trouble connecting and staying connected. If you are in a situation where your smart phone didn't work or you had no service and needed wi-fi be aware that this may not be the best place for this reason. I had to run to Starbucks just to contact another family member someplace else through Whatsapp. The place is generally clean and the beds were comfy, I had no idea that they served breakfast here, something that the desk clerk in the small lobby didn't inform me. It is a light breakfast, and so if you are good with a ham and Swiss croissant with coffee--you should be fine. The bathroom was clean, but the towels are a little old/worn and the bathroom lacked floor mats.

10/10 Excellent

Yeny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bonito hotel, la senorita de la tarde con lentes, se me olvido su nombre. Ella nos hizo sentir en casa, y nos explico la historia del hotel y las hermosas pinturas del hotel. Fue super atenta con nosotras, ya que era la primera vez que nos quedamos en el centro de Puebla. Ella tambien nos dio informacion sobre los eventos en Puebla y nos ordeno taxi para el aeropuerto,para el dia siguiente.Ya es el hotel preferido de mi mama cuando regrese a Puebla. Muchisimas gracias por ser tan linda con nosotras y por ayudarle ami mama!!

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Oct 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

TOMAS GERARDO GARCIA

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos una estancia muy agradable en el Hotel Andante. La ubicación del hotel es perfecta para caminar por el centro de Puebla y visitar el zócalo, museos y llegar al punto de encuentro para salidas a Tours (zócalo de Puebla) Excelente atención por parte del personal tanto en la recepción y el servicio a la habitación como de la limpieza del cuarto. Sin duda alguna, ¡regresaríamos!
Stayed 7 nights in Aug 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and vlean

Stayed 3 nights in Aug 2023

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2023

2/10 Terrible

Matthew

Travelled with partner
Disliked: Staff & service
A warning to all Americans. Do NOT stay at this hotel. I booked my stay through Expedia. They asked for my card upon my arrival, I assumed it was for incidentals. They charged me a second time. When I noticed the charge i confronted management. They said they would call Expedia and fix it. I ended up having to call Expedia only to find out the hotel never attempted to refund my money. Now I must wait 7 business days for my refund. I budgeted exactly what I needed for this trip and this hotel screwed me over big time. DO NOT STAY HERE. Aside from the double charging, the AC’s don’t work, room service is terrible, and there’s an extremely loud night club across the street that goes hard until 4am. Trust me, just find another hotel.
Stayed 4 nights in May 2023

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at the Adante Hotel. Very unique decor throughout. The staff was exceptional!! Would return😊
Stayed 2 nights in Feb 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very lovely boutique hotel in the heart of Puebla! The music and art theme are carried throughout the property, with classical music heard everywhere! Finally, background music that isn't head-throbbing! A fine hotel!
Stayed 4 nights in Feb 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Creative and quirky space

Stayed 2 nights in Feb 2023

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and the hotel decor is fascinating. The rooms are spacious and there are comfortable places to lounge in the common areas. The coffee and breakfast at the hotel are also very good.
Stayed 4 nights in Jan 2023