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Hotel Boutique Casareyna

4.5 star property
VIP Access

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Terrace/patio
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Exterior
Exterior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Privada 2 Oriente 1007, Centro Historico, Puebla, PUE, 72000
  • Place, Puebla Convention Center
    ‪2 min walk‬
  • Place, Zócalo de Puebla
    ‪8 min walk‬
  • Place, Puebla Cathedral
    ‪10 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

9.8 out of 10
Exceptional
(21 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, Bathtub

Superior Room, Bathtub

Superior Room, Bathtub

9.4 out of 10
Exceptional
(15 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master suite

Suite

Master suite

9.4 out of 10
Exceptional
(13 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(37 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Boutique Casareyna

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, 2 bars/lounges, valet parking, and spa services are onsite.
Hotel Boutique Casareyna offers 46 air-conditioned accommodations with safes and bathrobes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Puebla hotel provides complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Spa De La Reyna has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Boutique Casareyna. During your stay, you're just a quick walk from Zócalo de Puebla. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Enjoy Mexican cuisine at Casareyna Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body treatments, or aromatherapy at Spa De La Reyna
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the comfortable accommodations and the helpful staff
  • Just a 5-minute walk from Guardian Angel and 11 minutes by foot from Santo Domingo Church
  • Cats and dogs welcome for a fee
Hotel Boutique Casareyna offers its guests a full-service spa and an outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Spa services, a terrace, and multilingual staff are also featured at the luxury Hotel Boutique Casareyna. For a fee, parking is available.

This 4.5-star Puebla hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 12:30 PM.
Hotel Boutique Casareyna has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (MXN 100 per night)
  • Covered valet parking on site (MXN 100 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 300 to 500 for adults and MXN 300 to 500 for children
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Restaurants on site

  • Casareyna Restaurant

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's games
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 300 to 500 for adults, and MXN 300 to 500 for children
  • Covered self parking fee: MXN 100 per night
  • Covered valet parking fee: MXN 100 per night
  • Pet fee: MXN 500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Boutique Casareyna
Boutique Casareyna Puebla
Casareyna
Casareyna Hotel
Casareyna Hotel Boutique
Hotel Boutique Casareyna
Hotel Boutique Casareyna Puebla
Hotel Casareyna
Hotel Boutique Casareyna Hotel
Hotel Boutique Casareyna Puebla
Hotel Boutique Casareyna Hotel Puebla

Hotel Boutique Casareyna Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 831 out of 1005 reviews
Rating 8 - Good. 117 out of 1005 reviews
Rating 6 - Okay. 33 out of 1005 reviews
Rating 4 - Poor. 15 out of 1005 reviews
Rating 2 - Terrible. 9 out of 1005 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with great amenities. Walkable to the town center and sites there and has a host of casual restaurants across the street.
Stayed 2 nights in Dec 2025

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Beautiful stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Pedro Martín, canoa park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love to stay at this hotel. Larga beautiful rooms. Very nice and comfy. Food is very good
Stayed 1 night in Dec 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness
Room was good but bathroom smell a bit to sewage. A lot of stairs to get to the room and no elevator alternative. Food as always great!
Stayed 2 nights in Nov 2025

8/10 Good

Sudha

Stayed 2 nights in Nov 2025

10/10 Excellent

Roberto A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a fantastic stay for us, this is a great hotel. I normally don't take the time to write reviews but this hotel deserves it. The staff was super nice and attentive, during the check in they immediately offerd us a welcoming complementary drink. The room was impeccable clean and spacious, the bathroom was incredible big, with an independent shower, toilet and bathtub, double sink. The decoration was modern but not saturated. And even though it is an antique building (from the 1800's) it has been well restored. We recommend 100%
Stayed 1 night in Nov 2025

10/10 Excellent

Theresa

Liked: Amenities
Resort feel of the place. Clean, beautiful rooms. Staff are attentive and friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was large, clean, and well decorated. Staff was very friendly and accomadating. Excellent restaurant within the hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean. Breakfast was very good. Hotel layout was amazing. There is a small mall close by for coffee or breakfast. Staff were helpful and friendly.
Stayed 3 nights in Nov 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities
The room was large, modern and spotless
Stayed 2 nights in Nov 2025

8/10 Good

Leo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room but not enough drinking bottles of water in the room,
Stayed 4 nights in Oct 2025

8/10 Good

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great amenities.
Stayed 1 night in Oct 2025

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay--helpful staff (patient with our beginner Spanish), excellent restaurants, and terrific rooms (our family had two different but equally nice rooms). Easy walk to the historic city center with lots to do. We'd have liked better wifi service, but other than that, we loved it. We'll be back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was friendly, and property was nice. Very walkable location. Would stay again.
Stayed 3 nights in Aug 2025

4/10 Poor

Rufino

Stayed 2 nights in Sep 2025

10/10 Excellent

Rufino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here more than 8X keep coming back . Simply beautiful
Stayed 1 night in Sep 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stairs are very inconvenient for adults, they need to tell that are other areas w/o stairs and elevator
Stayed 3 nights in Aug 2025

10/10 Excellent

Karina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient with quality
Stayed 1 night in Aug 2025

10/10 Excellent

Radomir

Stayed 2 nights in Aug 2025

10/10 Excellent

julio

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great staff. Great service. Excellent food.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Jul 2025

8/10 Good

Ana Leticia, CDMX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't have the room ready by 3pm Staff's amazingly friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Oswald

Stayed 1 night in Aug 2025

10/10 Excellent

Maricruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Iremos nuevamente pronto.

Increíble, siempre volvemos. El hospedaje, el restaurante todo excelente.
Stayed 1 night in Jul 2025