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Hotel Casa Monarca

3.0 star property

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Photo gallery for Hotel Casa Monarca

A lobby with a mural, a chandelier, a reception desk, and blue chairs.
A hotel with a classic facade, featuring a prominent sign for 'Monarca Hotel & Culture'.
Standard Double Room, 1 King Bed, Balcony, City View
A multi-level interior with a staircase, a wooden door, and a blue chair.
A café with a rustic brick wall, a sign reading 'Gourmet,' and a staircase leading to an upper level.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
303 Calle 7 Sur Centro, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪10 min walk‬
  • Place, Puebla Cathedral
    ‪10 min walk‬
  • Place, Los Sapos Bazaar
    ‪13 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪48 min drive‬

Room options

View all photos for Family Suite, 2 Double Beds, Non Smoking, City View

A bedroom with two beds, wooden flooring, a wooden wardrobe, and a hanging light fixture.

Family Suite, 2 Double Beds, Non Smoking, City View

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 King Bed, Balcony, City View

A hotel room with a large bed, a nightstand, a bedside table with a lamp, a chair, a bench, a chandelier, and a stone wall.

Standard Double Room, 1 King Bed, Balcony, City View

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A bedroom with a bed, two purple chairs, a round table, a mirror, and a chandelier.

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

9.8 out of 10
Exceptional
(17 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 King Bed, Balcony, City View

Standard Double Room, 1 King Bed, Balcony, City View

Standard Double Room, 1 King Bed, Balcony, City View

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A bedroom with a large bed, two purple armchairs, a round wooden table, a mirror, and a chandelier.

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Double Beds, Non Smoking, City View

Family Suite, 2 Double Beds, Non Smoking, City View

Family Suite, 2 Double Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

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  • Spa
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
4.8 out of 5, Exceptional, 381 reviews
The price is €58
includes taxes & fees
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About this property

Hotel Casa Monarca

Along with spa services, this smoke-free hotel has a 24-hour front desk and a front-desk safe. Free WiFi in public areas and free self parking are also provided.
Hotel Casa Monarca offers 10 air-conditioned accommodations with minibars and safes. 52-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Hotel Casa Monarca, you're just a quick walk from Zócalo de Puebla. Free WiFi in public areas, free self parking, and breakfast (surcharge) are available.
  • Free WiFi
  • Free self parking
  • Cooked-to-order breakfast served daily for a fee
  • Services include luggage storage
  • Within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral
Hotel Casa Monarca offers its guests spa services and a front-desk safe. WiFi is free in public spaces. Self parking is free.

This 3-star Puebla hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 300 metres; reservations required
  • Offsite parking; reservations required
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 200 for adults and MXN 200 for children

Family friendly

  • Free rollaway/extra bed
  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Casa Monarca Puebla
Casa Monarca Puebla
Hotel Hotel Casa Monarca Puebla
Puebla Hotel Casa Monarca Hotel
Hotel Hotel Casa Monarca
Casa Monarca
Hotel Casa Monarca Hotel
Hotel Casa Monarca Puebla
Hotel Casa Monarca Hotel Puebla

Hotel Casa Monarca Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 141 out of 173 reviews
Rating 8 - Good. 28 out of 173 reviews
Rating 6 - Okay. 2 out of 173 reviews
Rating 4 - Poor. 2 out of 173 reviews
Rating 2 - Terrible. 0 out of 173 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff. Restaurants near by, close to catedral. Everything is with a walk distance. 10/10
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

sara Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, the only thing is that there is no coffee available until the shop next to reception opens (8:00 am). Would love to stay there again only if there were coffee in the rooms. Staff was great, big shout out to maintenance guy and door guy.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

EDGAR

Liked: Cleanliness, amenities, property conditions & facilities
Calm quiet premise, spacious room, high ceilings, nice wardrobe equipped with a safe and mini-fridge, nice cafe directly connected.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Merianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, centrally-located place for visiting Puebla.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Kaylee

Liked: Staff & service, amenities, property conditions & facilities
We really enjoyed our stay and our room. Everything went well my only feedback would be to please broom the rooms daily, during our entire stay we wore socks because there was dirt/crumbs/debris on the floor of our room that was very noticeable. Aside from that the staff was nice enough and the rooms were nice/quiet.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Juana Maria

Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent!!! Excellent location, great staff! Very friendly, everything was perfect! Thank you
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazingly helpful, being English speaking was a terrific bonus. The room was adorable with outside balconies. They personally greeted me when I arrived. Room was clean and pretty. I would stay here again!
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Joseluis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Good food at the restaurant
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very helpful staff, close to Centro Historico, convenient cafe/restaurant next door...
Stayed 3 nights in Feb 2023
Verified review

8/10 Good

martin

Liked: Amenities, property conditions & facilities
The hotel was ok , a little small,but it’s close to the zocalo and la basilica
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff! Will make this my stay for all future trips to Puebla!
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Genaro

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again at this property. It's within walking distance od of the center of historic Puebla.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far, one of the best Hotels we’ve ever booked. Lovely place, excellent and friendly staff, very accommodating with our timing. We will definitely recommend this place and hopefully we will be back soon
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and accommodating. Property was nice and clean.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place to stay and relax. Close to down town.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking required 20 minutes notice for them to get the car from the remote lot.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel stay. Concierge was super helpful, all staff very friendly. Clean deluxe rooms. Everything you want in a boutique hotel in Mexico.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in the center! Great value for the money. Comfortable and clean.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
This boutique hotel es a renovated historical building. It is very comfortable and well decorated. The staff is very helpful and the restaurant associated with the hotel has excellent coffee and a great selection of breakfast options and juices.
Stayed 6 nights in Dec 2022
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding streets had a lot calligraphy
Stayed 5 nights in Mar 2025
Verified review

4/10 Poor

Mallel

Disliked: Cleanliness, amenities
We had no hot water all of our stay. We were in room 10. After letting them no they just said sorry.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has super comfortable, spacious rooms. We stayed on the second floor and beautiful high ceilings. It's very clean. The air conditioning and heat work just fine. Most of the staff, especially the ones who work during the day, are extremely nice and helpful. The hotel has a small, good restaurant on the ground floor. There are no other facilities that I could find. The hotel is at the edge of the Centro Historico, and thus, pretty quiet and safe to walk around at night. There are some good restaurants nearby.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
This a small hotel located fairly close to the Zocalo but outside the more touristy areas. It is clean and very comfortable. Most of the staff is very helpful. There is a good cafe attached to the hotel, although the service and food quality has dropped since we were there two years ago. The rooms with a street view are noisy. We recommend the Nuni restaurant around the corner. Very reasonable prices and excellent food.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Noise
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Casa Monarca! The staff was welcoming, friendly, and helpful - always ready to give directions, advice about sites to visit, restaurants, tours and shops or answer any questions we had. They spoke English very well and were happy to help us with our beginning Spanish. They made us feel at home! The room was beautiful, spacious and comfortable. The restaurant was convenient with a variety of options, friendly staff and great coffee. We extended our stay and returned for a few last days before we left Mexico. We will return as soon as we can!
Stayed 4 nights in Feb 2023