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Hotel Casa Monarca

3.0 star property

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Photo gallery for Hotel Casa Monarca

Reception
Front of property – evening/night
Interior
Standard Double Room, 1 King Bed, Balcony, City View
52-inch flat-screen TV with digital channels, TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
303 Calle 7 Sur Centro, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪8 min walk‬
  • Place, Puebla Cathedral
    ‪10 min walk‬
  • Place, Santo Domingo Church
    ‪10 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Balcony, City View

Standard Double Room, 1 King Bed, Balcony, City View

Standard Double Room, 1 King Bed, Balcony, City View

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Double Beds, Non Smoking, City View

Family Suite, 2 Double Beds, Non Smoking, City View

Family Suite, 2 Double Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Casa Monarca

Along with spa services, this smoke-free hotel has a 24-hour front desk and a front-desk safe. Free WiFi in public areas and free self parking are also provided.
Hotel Casa Monarca offers 10 air-conditioned accommodations with minibars and safes. 52-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Hotel Casa Monarca, you're just a quick walk from Zócalo de Puebla. Free WiFi in public areas, free self parking, and breakfast (surcharge) are available.
  • Free WiFi
  • Free self parking
  • Cooked-to-order breakfast served daily for a fee
  • Services include luggage storage
  • Just a 3-minute drive from Zócalo de Puebla and 7 minutes from Angelopolis Commercial Center
Hotel Casa Monarca offers its guests spa services and a front-desk safe. WiFi is free in public spaces. Self parking is free.

This 3-star Puebla hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 300 metres; reservations required
  • Offsite parking; reservations required
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 200 for adults and MXN 200 for children

Family friendly

  • Free rollaway/extra bed
  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Casa Monarca Puebla
Casa Monarca Puebla
Hotel Hotel Casa Monarca Puebla
Puebla Hotel Casa Monarca Hotel
Hotel Hotel Casa Monarca
Casa Monarca
Hotel Casa Monarca Hotel
Hotel Casa Monarca Puebla
Hotel Casa Monarca Hotel Puebla

Hotel Casa Monarca Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 125 out of 154 reviews
Rating 8 - Good. 25 out of 154 reviews
Rating 6 - Okay. 2 out of 154 reviews
Rating 4 - Poor. 2 out of 154 reviews
Rating 2 - Terrible. 0 out of 154 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

Mallel

Travelled with partner
Disliked: Cleanliness, amenities
We had no hot water all of our stay. We were in room 10. After letting them no they just said sorry.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has super comfortable, spacious rooms. We stayed on the second floor and beautiful high ceilings. It's very clean. The air conditioning and heat work just fine. Most of the staff, especially the ones who work during the day, are extremely nice and helpful. The hotel has a small, good restaurant on the ground floor. There are no other facilities that I could find. The hotel is at the edge of the Centro Historico, and thus, pretty quiet and safe to walk around at night. There are some good restaurants nearby.
Stayed 3 nights in Jul 2025

8/10 Good

Ricardo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a good experience, with a big, beautiful room just as adviced. The only problem was with the phone line. No matter what I tried, the phone system always cut me off under a "verify your phone line" message. At the counter, the laday acknowledge the issue, but had no solution. I did not bring an auto with me, so I cannot say anaything regarding the parking, but in anyway, it seems a complicated thing, because the hotel has not even a drop-off area in front of it. Better go there by taxy.
Stayed 1 night in Jun 2025

10/10 Excellent

Jose Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo lugar histórico

Un lugar bonito y limpio, tienen valet parking (el carro lo estacionan cerca del hotel) la ubicación es excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Randal

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ricardo

Stayed 7 nights in Apr 2025

8/10 Good

Louise

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Apr 2025

8/10 Good

martin

Liked: Amenities, property conditions & facilities
The hotel was ok , a little small,but it’s close to the zocalo and la basilica
Stayed 3 nights in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding streets had a lot calligraphy
Stayed 5 nights in Mar 2025

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel stay. Concierge was super helpful, all staff very friendly. Clean deluxe rooms. Everything you want in a boutique hotel in Mexico.
Stayed 2 nights in Mar 2025

10/10 Excellent

Merianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, centrally-located place for visiting Puebla.
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Noise
Stayed 4 nights in Feb 2025

8/10 Good

Joseluis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Good food at the restaurant
Stayed 2 nights in Feb 2025

10/10 Excellent

Daisy

Stayed 4 nights in Feb 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far, one of the best Hotels we’ve ever booked. Lovely place, excellent and friendly staff, very accommodating with our timing. We will definitely recommend this place and hopefully we will be back soon
Stayed 1 night in Jan 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ramiro

Stayed 10 nights in Nov 2024

10/10 Excellent

Jaqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and accommodating. Property was nice and clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Genaro

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again at this property. It's within walking distance od of the center of historic Puebla.
Stayed 4 nights in Nov 2024

10/10 Excellent

AID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved..
Stayed 2 nights in Sep 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place to stay and relax. Close to down town.
Stayed 3 nights in Aug 2024