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Hotel Casa Puebla

2.0 star property

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Photo gallery for Hotel Casa Puebla

Junior Double Room, City View
Standard Double Room
Comfort Double Room
Comfort Room, City View
Standard Double Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
310 Av 3 Pte, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪3 min walk‬
  • Place, Puebla Cathedral
    ‪5 min walk‬
  • Place, Puebla Convention Center
    ‪13 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room, City View

Comfort Room, City View

Comfort Room, City View

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Double Room, City View

Junior Double Room, City View

Junior Double Room, City View

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Casa Puebla

Hotel with free parking, 3-minute walk to Zócalo de Puebla
This smoke-free hotel features a refrigerator in a common area, a 24-hour front desk, and a communal living room. Self parking is free. Other amenities include a front-desk safe.
Hotel Casa Puebla offers 10 accommodations with fans. This Puebla hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
During your stay at Hotel Casa Puebla, you're just a quick walk from Zócalo de Puebla. Enjoy features like free self parking.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Amenities include a front-desk safe, a communal living room, and a shared refrigerator
  • Just a 3-minute walk from Zócalo de Puebla and 6 minutes by foot from Puebla Cathedral
Hotel Casa Puebla offers its guests a front-desk safe, a communal living room, and a refrigerator in a common area. The front desk is open around the clock. Self parking is free.

This Puebla hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (61 centimetre high)
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

More

  • Fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Front desk staff will greet guests on arrival at the property.

Hotel Casa Puebla Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 22 reviews
Rating 8 - Good. 5 out of 22 reviews
Rating 6 - Okay. 2 out of 22 reviews
Rating 4 - Poor. 2 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Jessica Michelle

Disliked: Staff & service, property conditions & facilities
Es bueno como para pasar la noche y es acorde con el precio del hospedaje, cerca de la catedral, la iglesia del Rosario, etc. No tenie más amenidades que una tv baño amplio, las camas matrimoniales parecen más pequeñas de lo normal. Por la estructura del edificio despide un olor a humedad. No es accesible para personas con sillas de ruedas.
Stayed 1 night in Oct 2025

10/10 Excellent

Karla

Stayed 2 nights in Oct 2025

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buscando en la plataforma encontré este hotel, tenía mis dudas porque las imágenes no son completas de las habitaciones. Pero me fui por los comentarios y si está bonito, limpio, céntrico y con estacionamiento,y eso es una gran ayuda. Solo 3 cosas que se puedieran mejorar: 1. La publicación dice que son cama queen y eso no es verdad. Eran camas matrimoniales, lo que hizo un poco menos cómodo el descanso. 2. La Señora recepcionista. Al buscar la ubicación física de hotel, un día antes, trate de comunicarme al hotel por la tarde, y marque 2 veces y me colgaron, ya la tercera vez me contestó un señora en forma descortés; y pidiendo yo referencias sobre cómo localizarlos porque la aplicación del Waze, da otra ubicación diferente; lo único que me dijo fue que me mandaba la ubicación y fue toda su orientación de mala gana. Cuando por fin llegué al hotel, a preguntar respecto al hospedaje, y cómo eran las habitaciones, la misma señora me atendió y su trató fue con la misma actitud, grosero, indiferente y de mala gana, sin dar gran información. Por lo que me retiré y esperé para hospedarnos al siguiente día, que nos atendió una jovencita con una actitud completamente opuesta, aunque estaba ocupada atendiendo a otras personas, siempre estuvo con buena disposición, resolviendo nuestras dudas y necesidades educadamente. Y hoy que dejamos el hotel nos tocó la misma señora del principio, y estaba igual,mal encarada. Lamentablemente. 3. La habitación. Falta ventilación.
Stayed 1 night in Oct 2025

8/10 Good

PEDRO

Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio
Stayed 1 night in Oct 2025

10/10 Excellent

Braulio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si fue amable todo muy bien
Stayed 1 night in Oct 2025

6/10 Okay

Tadeo de Jesús

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Paredes delgadas material tipo tabla roca, traspasa sonido de habitaciones
Stayed 2 nights in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien, volvería sin duda, en el mero corazón del ce teo histórico de la ciudad
Stayed 1 night in Sep 2025

10/10 Excellent

Jose Miguel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente trato , personal muy amable , justo en el centro , todo muy accesible
Stayed 1 night in Sep 2025

8/10 Good

Azucena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, excepto que quisimos quedarnos más tiempo y ya no había disponibilidad
Stayed 1 night in Sep 2025

10/10 Excellent

paulina castro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó que pagas al llegar y puedes hacer check in a la hora que llegas
Stayed 1 night in Sep 2025

10/10 Excellent

Leoncio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy tranquilo, limpio y el personal del hotel son muy amables.
Stayed 1 night in Sep 2025

10/10 Excellent

Norma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025