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Hotel Condado Plaza

3.0 star property

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Photo gallery for Hotel Condado Plaza

Bar (on property)
Meeting facility
Blackout curtains, iron/ironing board, rollaway beds, free WiFi
Blackout curtains, iron/ironing board, rollaway beds, free WiFi
Exterior

Reviews

4.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

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6B Sur # 3106, Col. Ladrillera de Benitez, Puebla, PUE, 72530
  • Place, Zócalo de Puebla
    ‪19 min walk‬
  • Place, Puebla Cathedral
    ‪19 min walk‬
  • Place, Puebla Convention Center
    ‪5 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪49 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

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Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Double Room

  • Sleeps 4
  • 2 Double Beds

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Junior Suite (Single)

Junior Suite (Single)

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Junior Suite

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Condado Plaza

Hotel with free parking, near Zócalo de Puebla
Along with a restaurant, this hotel has a bar/lounge and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a front-desk safe.
Hotel Condado Plaza offers 68 accommodations with hair dryers and blackout drapes/curtains. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Rollaway/extra beds are also available.
During your stay at Hotel Condado Plaza, you're just a quick walk from Parque Benito Juárez. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy Mexican cuisine while dining at Condado Plaza
  • Full breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and 6 meeting rooms
  • Just a 4-minute drive from Zócalo de Puebla and 5 minutes from Angelopolis Commercial Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 6 meeting rooms are available.

Public spaces have free WiFi. Hotel Condado Plaza also features room service (during limited hours), express check-out, and a front-desk safe. Free self parking is available.

For a fee, guests can enjoy full breakfast daily from 7 AM to 11:30 AM.
Condado Plaza - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7 AM to 11:30 AM for a fee
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Condado Plaza

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • 6 meeting rooms
  • Business centre

Accessibility

  • Lift

More

  • 1 building
  • 6 floors

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 110 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 110 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Condado Plaza Puebla
Hotel Condado Plaza
Hotel Condado Plaza Puebla
Hotel Condado Plaza Hotel
Hotel Condado Plaza Puebla
Hotel Condado Plaza Hotel Puebla

Hotel Condado Plaza Reviews

Reviews

4.8
Rating 10 - Excellent. 0 out of 22 reviews
Rating 8 - Good. 2 out of 22 reviews
Rating 6 - Okay. 8 out of 22 reviews
Rating 4 - Poor. 7 out of 22 reviews
Rating 2 - Terrible. 5 out of 22 reviews

5.0/10

Cleanliness

5.2/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prostitute hotel. Do not go

Half used lotion. Body fluids on sheets. Employees were rude no one speaks English but even if you speak Spanish I would never come here again. Very dirty. Apparently they only clean the hotel for events. They also had a party till 4am in the room above us and we asked to be moved and all the rooms are equally unkempt and unwashed

4/10 Poor

Adrian, Betanzos

Disliked: Property conditions & facilities, room comfort

You get what you pay for...

It is a clean hotel, but for $35, well, you get that value. Pillows are paper thin and beds very hard with the springs "massaging" you all night. It was a convenient location to sleep and rest during the trip. Even though I paid via hotels.com, they didn't have my reservation registered but they gave me a room anyway.

2/10 Terrible

ada meneses

Disliked: Staff & service

getaway

not great,and honestly you should always try to accomadate customers to whatever is closest to airport. Not everyone has a GPS

2/10 Terrible

Anonymous

Disliked: Cleanliness, staff & service, room comfort

fatal, they said "We are full, I´m sorry

When I arrived to the hotel, the employers said the hotel was oversell, My reservation was paid, but it wasn´n important, I had to go to the steet.

8/10 Good

Carmen, Veracruz, Veracruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo bien

Excelente

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No están coordinados con Expedia, lo que ocasiona que haya confusiones en las reservas. El personal en general es muy malo y el hotel está muy descuidado.

6/10 Okay

Verified traveller

bueno

En general buen, atención, servicio, limpieza y calidad.

4/10 Poor

Alfredo, Orizaba, Ver.

Disliked: Cleanliness, property conditions & facilities

Buena ubicacion, requiere mantenimiento

La ubicación es muy buena, por eso lo elegí, ya sabía las condiciones del hotel, ahora me toco que el control de TV no funcionara correctamente. Estaba limpio, pero abajo de alfombras debe haber polvo y humedad por el olor. Calidad regular. El servicio de restaurant me pareció bueno. Falla administrativa no tenían mi reservación que hice por hoteles,com tardé media hora en entrar a mi habitación

6/10 Okay

Verified traveller

BIEN PERO PUEDEN MEJORAR MAS

EL HOTEL ESTA MUY BIEN, PERO LE FALTA UN POCO DE MANTENIMIENTO A SUS ALFOMBRAS DE SUS PASILLOS

4/10 Poor

Mari, Querétaro

Disliked: Property conditions & facilities

Hotel cerca del centro de puebla

Tiene muy buena ubicación, hay restaurantes cerca y un centro comercial. El personal es amable y atiende bien. El restaurante es pésimo. La comida no es buena, está en mal estado y tardan mucho tiempo en servirte. El internet tampoco es bueno. El cuarto está limpio, es de buen tamaño y es cómodo. El hotel está muy descuidado y aunque los cuartos están limpios el resto del hotel no parece estarlo. No hay adornos en las paredes, la pintura está desgastada, todo se ve extremadamente antiguo y en mal estado. Para ir a dormir únicamente está muy bien. El lugar es cómodo y está en una ubicación excelente.

6/10 Okay

Tere

Hotel céntrico

Todo está muy bien, excepción del desayuno que es terrible!!! Y el jefe de mesero y quien verifica quien llega a desayunar son muy imprudentes. Los meseros si son muy atentos, así como en recepción y los auxiliares de equipaje

2/10 Terrible

sofia, sierra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

nada que ver con lo que alguna vez fue

muy sucio,desorganizado,parece de una estrella no lo recomiendo

6/10 Okay

SALVADOR, MEXICO

Hotel Condado Plaza

Al hotel le falta un poco de mantenimiento. La ubicacion es buena!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

...

Por el precio hay otros hoteles mucho mejores, el baño estaba sucio los conductos de aire llenos de suciedad, las paredes húmedas.

6/10 Okay

jose, tabasco

Liked: Staff & service

tranquilo y agradable

me pareció tranquilo, agradable y con personal atento

6/10 Okay

Guadalupe, Distrito Federal

Disliked: Property conditions & facilities

Hotel buena ubicación cerca de plaza dorada

Fue grata aunque hubo malestar por la limpieza, ya que de las 4 noches que estuve ahí, 2 días tuve que reclamar la limpieza de la habitación, 1 día la hicieron a las 7 p.m. y la siguiente eran las 2 y todavía sin hacer el servicio. Los alimentos bien, solo recomendaría un poco más de variedad en el desayuno. Las instalaciones requieren de mucho mantenimiento y los servicios en la habitación, no son como los ofrecieron en la página de EXPEDIA. Ejemplo no había si secadora de cabello ni frigobar en la habitación. El mobiliario deteriorado. y la tina de baño con un aspecto pésimo

4/10 Poor

Diego Milan, Mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

La peor cama y almohada que he tenido en años

Tal vez la relación precio/beneficio de este hotel sea adecuada, sin embargo hacía años que no dormía tan mal. El colchón una reverenda porquería y las almohadas espantosas, duras, delgadas y nada adaptables. No regresaría a este hotel ni de broma, aunque sorprendentemente el desayuno estuvo muy rico, a la hora de darle propina al mesero, me salió con que "no había cambio" y entonces tuve que darle $50 de propina por un desayuno de $120 (el cual estaba incluido en el precio de la habitación).

4/10 Poor

MELISSA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

LUGAR TRANQUILO

BUENA

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

para negocios

Para lo que lo uso esta bien cumple con mis expectativas excepto en le precio creo que es un poco caro tal vez es por su ubicación NADIE ME SUPO DECIR DONDE OBTENGO MI FACTURA

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

pesimo atencion.

La ubicación es muy buena debido a que esta cerca de una zona comercial. En el hotel hay un olor a humedad y es muy desagradable, no se si sea por las alfombras que despiden ese olor.La atención es muy mala, la señorita que atendio mi queja no tiene idea de lo que es el servicio a el cliente, poco le falto para agredirme, me queje por que llegue a las 4:00 pm a mi habitación y no estaba limpia, después de haber tenido un dia de trabajo duro y pesado lo único que quería era descansar.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort