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Hotel del Capitán de Puebla

2.5 star property

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Photo gallery for Hotel del Capitán de Puebla

Terrace/patio
Comfort Room, Patio
Interior
View from property
Comfort Suite | Private kitchen

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av.14 Oriente No. 218, Colonia Centro, Puebla, PUE, 72000
  • Place, Puebla Convention Center
    ‪8 min walk‬
  • Place, Zócalo de Puebla
    ‪10 min walk‬
  • Place, Puebla Cathedral
    ‪14 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪48 min drive‬

Room options

View all photos for Comfort Room, Patio

Comfort Room, Patio

Comfort Room, Patio

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Business Loft, 1 Queen Bed with Sofa bed, Private Bathroom

Business Loft, 1 Queen Bed with Sofa bed, Private Bathroom

Business Loft, 1 Queen Bed with Sofa bed, Private Bathroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hotel del Capitán de Puebla

Concierge services, a 24-hour front desk, and tour/ticket assistance are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecue grills and a picnic area.
Hotel del Capitán de Puebla offers 14 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. 42-inch LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Puebla hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

During your stay at Hotel del Capitán de Puebla, you're just a quick walk from Candy Street. Free WiFi in public areas, free self parking, and concierge services are available.
  • Free WiFi
  • Free self parking
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 10 minutes by foot from Zócalo de Puebla and a 5-minute drive from Puebla Cathedral
As a guest of Hotel del Capitán de Puebla, you'll find a terrace, barbecue grills, and tour/ticket assistance. Public spaces have free WiFi. Hotel del Capitán de Puebla also features a picnic area, concierge services, and a water dispenser. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Puebla hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift

More

  • Built in 1896
  • Colonial architecture
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Desk
  • Fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel del Capitán de Puebla

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Capitán Puebla
Capitán Puebla
Del Capitan De Puebla Puebla
Hotel del Capitán de Puebla Hotel
Hotel del Capitán de Puebla Puebla
Hotel del Capitán de Puebla Hotel Puebla

Hotel del Capitán de Puebla Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 75 reviews
Rating 8 - Good. 29 out of 75 reviews
Rating 6 - Okay. 2 out of 75 reviews
Rating 4 - Poor. 0 out of 75 reviews
Rating 2 - Terrible. 2 out of 75 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Terry

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful. A 400-year-old Spanish colonial home, renovated and converted to a hotel. High ceilings, hardwood floors and plenty of space. It is a grand place. My only complaint was the noise. It is on a busy street where diesel buses rumble by and you feel the whole place shake. Bring earplugs! On the plus side there’s a beautiful orange Gato that roams the lobby. Having a house cat always brings it up a notch. Great location, very nice people.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Laura

Bien
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Carolina

Liked: Staff & service, amenities, property conditions & facilities
Mejorar en la limpieza de sábanas y Toallas
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jaime

Muy bonita, me quedaría otra vez
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar chiquito pero excelente a unas calles del centeo histórico, sin duda.volvere
Stayed 1 night in Dec 2024
Verified

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien ubicada, con estacionamiento cerrado, segura y cómoda
Verified

8/10 Good

Blanca Angélica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Había fuga en la regadera y el baño como tal olía a humedad pero se equipara con el precio y el estacionamiento dentro de la propiedad
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación esta perfecta para los sitios turísticos, sin necesidad de ocupar el auto
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft bietet alles was man braucht: grosse, hohe Räume mit diversen Balkonen.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia de una noche en familia. Muy buena comunicación con el personal de la recepción, muy amable y servicial. Instalaciones muy bien, camas para un descanso de calidad y estacionamiento incluido muy conveniente.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE SERVICIO

TODO MUY BIEN FUE UNA ESTANCIA AGRADABLE
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar para pasar una estancia tranquila, con una bella vista desde la terraza, muy bien ubicado para acceder a museos, zócalo, Catedral, etc. En el centro de Puebla
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Marcelino

Disliked: Cleanliness, staff & service, property conditions & facilities
No respetaron la reservación
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

MARISELA

Liked: Staff & service, amenities, property conditions & facilities
Muy limpio y agradable
Stayed 1 night in Feb 2023
Verified

8/10 Good

Hermelinda

Liked: Cleanliness, staff & service, property conditions & facilities
Personal excelente atención.. hotel un poco rústico..camas muy cómodas habitación amplia limpieza excelente si tuviera restaurante estaría magnífico
Stayed 3 nights in Feb 2023
Verified

8/10 Good

ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia agradável

A casa onde os apartamentos se situam é linda e muito antiga, numa zona sossegada perto do centro histórico. Os apartamentos são grandes, mas como peguei um frio de 10 graus a noite (o que é fora do normal nesta época) e não existe calefação nos quartos, tive que pedir um aquecedor portátil o qual foi providenciado. O pessoal do staff é legal. Devo fazer um agradecimento especial a Bernadette que administra o hotel e foi de uma gentileza enorme me ajudando em todos os sentidos. E ela fala italiano muito bem o que facilitou muito nosso contato já que não falo espanhol.
Stayed 6 nights in Dec 2022
Verified

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

The hotel is spotlessly clean and well maintained. It is in an old Spanish Colonial layout, so lots of staircases and interior balconies and odd rooms. Really fun. The roof deck has a marvellous view and is huge. Overall, it is not opulent, but it is a great value. The only downside is totally not the hotel's fault. A new business just opened across the street with fairly loud music. Loud noises are a latin american staple, so experienced travellers who can cope will really enjoy the hotel. Guests expecting a quiet place in the woods will be disappointed. I am hoping that, by the time you read this, the noisy business will have closed or been forced to tone down. Then del Capitan will once again be a truly great value.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La construcción del hotel super linda y antigua. El personal muy amable, desde la gerente hasta sus ayudantes. La gerente nos dio excelentes recomendaciones para visitar, comer, etc. y fue muy amable. Recomendaría camas un poco más cómodas y un poco más de luz a las habitaciones, pues se sienten un poco encerradas.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel bonito, muy seguro y que te hace sentir como en casa, buen servicio y esta ubicado en una zona que te puedes conectar a diferentes lugares de interes bde la ciudad, claro que si volvemos a Puebla buscaremos hospedarnos en el hotel del capitan nuevamente.
Stayed 4 nights in Mar 2019
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. A little bit of a walk from the zocalo.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness
Clean bathroom,I was duty ,no lights in the allways
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
hotel pequeño pero con lo indispensable (agua caliente estacionamiento servicio de café y galletas por la mañana y la noche)el personal muy amable se siente uno como en casalo unico malo es que el restaurant que esta a lado no funciona normalmente con regularidad y hay que salir a buscar alguno cerca,
Stayed 4 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
la zona donde se encuentra el hotel no es muy agradable
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelentes instalaciones, cerca del centro, las habitaciones muy cómodas
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

jmhurtado99

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo una observacion, su TV esta muy pequeña, creo que es de 32""
Stayed 3 nights in Nov 2018