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Hotel Lastra

3.5 star property

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Photo gallery for Hotel Lastra

Exterior
Terrace/patio
Banquet hall
Triple Room
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pool
  • Parking included
  • Room service

Explore the area

View in a map
Calzada de los Fuertes 2633, Col. Rincón del Bosque, Puebla, PUE, 72290
  • Place, Zona Histórica de los Fuertes
    ‪3 min walk‬
  • Place, Fort Loreto
    ‪10 min walk‬
  • Place, Puebla Convention Center
    ‪15 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Single Beds

Double Room, 2 Single Beds

Double Room, 2 Single Beds

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room

Executive Room

Executive Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Lastra

Central hotel with free parking connected to the convention center in Puebla
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and concierge services.
Hotel Lastra offers 66 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations offer separate dining areas. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include showers and designer toiletries.

This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
With your stay at Hotel Lastra, you're connected to the convention center and just a quick walk from Zona Histórica de los Fuertes. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at La Terraza
  • Buffet breakfast served daily for a fee
  • RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute drive from Zócalo de Puebla and a few minutes from Puebla Cathedral
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi and wired Internet. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Lastra. Self parking is free.

This 3.5-star Puebla hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 1 PM.
La Terraza - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 7 AM to 1 PM for a fee: MXN 145 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Terraza

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Lastra

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for MXN 250.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 145 per person
  • Crib (infant bed) fee: MXN 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lastra Puebla
Hotel Lastra
Lastra Puebla
Hotel Lastra Hotel
Hotel Lastra Puebla
Hotel Lastra Hotel Puebla

Reviews

Hotel Lastra Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 191 out of 397 reviews
Rating 8 - Good. 132 out of 397 reviews
Rating 6 - Okay. 48 out of 397 reviews
Rating 4 - Poor. 12 out of 397 reviews
Rating 2 - Terrible. 14 out of 397 reviews

Reviews

10/10 Excellent

John

Stayed 1 night in May 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Dec 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Blanca Roberta

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitivamente fue muy desilusionante, después de ser un gran hotel , se ha venido para abajo en apariencia se ve bien pero una vez entrando a los cuartos es una experiencia que no le deseo a nadie en sus vacaciones, las camas, las sábanas, las cobijas sucias, no tienen aspiradora para recoger el polvo de las alfombras y lo hacen con escoba así que todo el polvo se sube a las camas al tocador a nuestras maletas, la tina de baño y los lavaderos están tapados, así que cuando te lavas lo dientes el agua se queda ahí por mucho tiempo al igual la tina de baño, el mal olor de los cuartos se quedaron en mi mente y aún no he podido superar ese olor. Se me pidió dinero extra para darme un mejor cuarto y no fue así , al entrar uno de esos cuartos olía a orines y al bajar a preguntar el por qué el nuevo cuarto que pague dinero extra olía tan horrible, me dijeron que supuestamente tienen un gato y se orina en las camas, tuve que salir a comprar productos para que el olor del cuarto no fuera tan horrible y pudiera dormir … una experiencia que no recomiendan a nadie.
Stayed 7 nights in Oct 2024

8/10 Good

Julio César

Travelled with family and small children
Lack of coolness tools
Stayed 1 night in Apr 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

4/10 Poor

Marguerite

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Very disappointing facilities.

Room was old, outside view of roof, window that could not open, no A/C. Shower floor very slippery with no mat.
Stayed 1 night in Apr 2022

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was very accommodating and receptive. Surroundings were clean and hotel was within walking distance to nearby park, cafes, and local shopping.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

2/10 Terrible

ALEJANDRO

Disliked: Staff & service, property conditions & facilities, room comfort

Over charged to much red tape to honor reservation

Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service! There needs to be some more effort in making sure the room is completely clean. For examples, sheets were not. More towels available in rooms. Other than that, I will return very soon!
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No rooms have AC

The room i was given had no AC & no Cieling fan. I returned to the front desk asking for a room with AC since the hotel lists AC, but I was informed none of their rooms have AC, but was offered a fan. I booked this hotel due to a Marta Sanchez concert in Puebla and it was the closest hotel to the venue. I asked for toothpaste and a razor and was charged for both. It was cheap so no biggie, however I would not stay here again.

8/10 Good

Jack, Newton, MA

Liked: Cleanliness, property conditions & facilities, room comfort

Convenient access to Puebla's historical sites

Hotel Lastra is on the Los Fuertes hill ("the forts"), where the battle of Cinco de Mayo was fought. In addition to the ruins and other historical attractions, the hill now has coffee shops, stores, events, a paddle-boat lake, a new elevated tram, a walking exploration of Puebla's history, a bike path, and beautiful views of the surrounding city. The hotel has been mostly renovated, and now contains a nice outdoor pool, gardens, heated outdoor sitting areas, a restaurant, and a bar. Walking down the hill rather than up it, it is a 5 minute walk to the San Francisco mall. In addition to great restaurants (such as La Purificadora) and stores, this mall is also historical, featuring restored colonial-era Spanish ruins, some of which are presented under glass flooring as you walk the mall area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jose, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is awesome, the staff are very friendly, food, omg, delicious

6/10 Okay

Fernanda

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2025

6/10 Okay

MARIANO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustaría dar mejor calificación, pero hubo varias cosas que no me agradaron. Llamé en 2 ocasiones para confirmar suite ejecutiva con cama King Size y no se que tipo de habitación me dieron con 2 camas matrimoniales, las cuales rechinaban. En la madrugada, mucha gente hablando en los pasillos, no sé si llegó algún equipo deportivo o qué pero hablaban casi a los gritos y si al personal del hotel no le importó ir a decirles que tuvieran respeto por los que estábamos descansando, mucho menos a esa gente le importaría guardar silencio.
Stayed 1 night in Sep 2025

6/10 Okay

Alo

Travelled with group
Disliked: Cleanliness
Me tocó una habitación con demasiado olor a humedad y drenaje. Las sábanas tienen aspecto a estar sucias, pedí el cambio y está bien pero la primera impresión lo fue todo
Stayed 1 night in Sep 2025

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal fue en extremo amable. Me gusta la localización y estacionamiento. No me gustó la alfombra.
Stayed 1 night in Sep 2025

6/10 Okay

OMAR

Stayed 1 night in Aug 2025

8/10 Good

Roberto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
En general buen hotel, tiene sus temas como que la alberca está súper fría, se agradecería un poco más atención a esta zona; el buffet está bueno (excelente vista del restaurante); recepción da mucho que desear, no todas, pero si hay personal déspota, fuera de recepción el demás personal súper atento y amable. Aún así regresaría la zona es muy tranquila, el hotel muy tranquilo, muy cómoda la habitación.
Stayed 3 nights in Aug 2025

6/10 Okay

Karen

Stayed 2 nights in Aug 2025