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Hotel Puente Real

3.5 star property

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Photo gallery for Hotel Puente Real

Experience the unique architecture and serene garden surroundings of this contemporary building.
Stairs lead to a spacious upper level with a large window and door.
Relax in this spacious living area with a high ceiling, featuring a chandelier, comfortable seating, and a unique staircase.
Relax in a spacious lobby with a high ceiling, chandelier, and comfortable armchairs.
Two single beds with white linens and red blankets, a wooden headboard, and a bedside table with a telephone.

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Prol. Reforma 7540, San Jose del Puente, Puebla, PUE, 72150
  • Angelopolis Commercial Center
    ‪6 min drive‬
  • Puebla Cathedral
    ‪7 min drive‬
  • Great Pyramid of Cholula
    ‪8 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪24 min drive‬

Room options

View all photos for Family Room

Two single beds with white linens and red blankets, a wooden headboard, and a bedside table with a telephone.

Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, 1 Queen Bed

Relax in a spacious room with a large bed and modern bathroom featuring a glass shower enclosure and mirror.

Standard Suite, 1 Queen Bed

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Ensuite

Relax in a stylish room with a large bed, wooden floor, and a modern design.

Standard Room, 1 Queen Bed, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Double Beds

Two single beds with red headboards and white bedding, a large mirror, and a small table and chair.

Family Suite, 2 Double Beds

  • 46 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Studio Suite

Relax in comfort with a large bed and a bedside table, perfect for unwinding.

Luxury Studio Suite

  • Sleeps 3
  • 1 King Bed

Similar properties

Located in the heart of the city, this hotel offers a sleek, modern appearance with a prominent curved corner and glass facade.

Holiday Inn Express Puebla by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (1392)
The price is €64
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Holiday Inn Express Puebla by IHG

About this property

Hotel Puente Real

Beaux Arts hotel with free breakfast connected to a shopping center in Puebla
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a microwave in a common area, a refrigerator in a common area, and a business center are onsite.
Hotel Puente Real offers 60 accommodations with DVD players and safes. Beds feature premium bedding. 31-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries and hair dryers.

This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
With your stay at Hotel Puente Real, you'll be connected to a shopping center and within walking distance of Cuexcomate Volcano. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 14 minutes by foot from Cuexcomate Volcano and a 2-minute drive from Cruz del Sur Shopping Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 172 square feet (16 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Puente Real.

This 3.5-star Puebla hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 11:30 AM.
Hotel Puente Real has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 172 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 31-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Puente Real

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Puente Real Puebla
Puente Real Puebla
Puente Real Hotel Puebla
Hotel Puente Real Hotel
Hotel Puente Real Puebla
Hotel Puente Real Hotel Puebla

Hotel Puente Real Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 55 out of 103 reviews
Rating 8 - Good. 29 out of 103 reviews
Rating 6 - Okay. 12 out of 103 reviews
Rating 4 - Poor. 4 out of 103 reviews
Rating 2 - Terrible. 3 out of 103 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Agustin

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

2/10 Terrible

lee dong, cypress

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 1 night in Apr 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed was great it was actually 2 levels the first was a sitting area where you could talk with people w/o having them in your room. There were lots of flowers and small trees planted around the parking lot in the center of hotel. It was like a hacienda stile.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

In the middle of the ghetto

Don't stay in this area. We were followed from hotel and robbed of everything

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien gracias 🙂
Stayed 1 night in Apr 2025

8/10 Good

Samuel

Stayed 2 nights in Jan 2025

6/10 Okay

Diego

Disliked: Staff & service
Basico
Stayed 2 nights in Nov 2024

2/10 Terrible

Yesika

Stayed 1 night in Oct 2024

10/10 Excellent

Guadalupe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Edson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me pareció excelente para poder descansar de buena manera y relajado
Stayed 1 night in Jun 2024

6/10 Okay

Richard

.
Stayed 1 night in Mar 2024

10/10 Excellent

Ximena

Stayed 5 nights in Jan 2024

8/10 Good

Eduardo

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Sin problemas todo muy bien
Stayed 1 night in Dec 2023

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Laura

Travelled with family
Disliked: Cleanliness
Las fotos son engañosas, la habitación promedio, y me hicieron pagar el desayuno extra!
Stayed 1 night in Dec 2023

10/10 Excellent

Aracely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Recomiendo, excelente relación calidad-precio Camas muy confortables y buena regadera y agua caliente al instante
Stayed 1 night in Dec 2023

10/10 Excellent

Faby

Stayed 1 night in Dec 2023

6/10 Okay

Carlos

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

David

Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Casi todo bien, pero...........mmm

La cuestión es que en otros hoteles de más estrellas incluso al mismo costo de este, nunca nos han cobrado por solicitar al día siguiente un juego de toallas para 2 personas, y el desayuno aunque estaba bien preparado algunas porciones eran minúsculas, por el mismo costo en otros hoteles hacen desayuno buffet
Stayed 1 night in Aug 2023

10/10 Excellent

Gerardo

Stayed 1 night in Jul 2023

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La atención fue lo mejor

Normalmente me quedo en hoteles tipo los city exp, pero estaban llenos y este hotel resulto ser la opcion, es mas economico, mejor menu de desayuno y habitaciones mas amplias, quizas lo unico inconveniente es que no queda sobre la carretera , hay que adentrarse unos 10 minutos a la ciudad. mi viaje fue en familia y todos quedaron contentos
Stayed 1 night in Jul 2023

8/10 Good

Ricardo

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

sencillo pero funciona bien

Es un hotel básico, sencillo, pero sirve si tu estancia es corta.
Stayed 2 nights in Oct 2022