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Hotel Royal Puebla

2.5 star property

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Photo gallery for Hotel Royal Puebla

Exterior
Free self-parking
Exterior
Basic Quadruple Room
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
Atilac San Felipe Hueyotlipan, Puebla, PUE, 72030
  • Place, Parque del Paseo de Los Gigantes
    ‪5 min drive‬
  • Place, Chapel of Santo Domingo
    ‪8 min drive‬
  • Place, Galerías Serdán
    ‪9 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room, Multiple Beds

Iron/ironing board, free WiFi, bed sheets

Standard Triple Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Basic Triple Room, Multiple Beds (Plus)

Iron/ironing board, free WiFi, bed sheets

Basic Triple Room, Multiple Beds (Plus)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Quadruple Room

Iron/ironing board, free WiFi, bed sheets

Deluxe Quadruple Room

  • Sleeps 7
  • 3 Queen Beds OR 1 Twin Bed

View all photos for Standard Double Room

Iron/ironing board, free WiFi, bed sheets

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room

Iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 6
  • 3 Queen Beds

View all photos for Deluxe Triple Room

Iron/ironing board, free WiFi, bed sheets

Deluxe Triple Room

  • Sleeps 6
  • 3 Queen Beds

View all photos for Basic Quadruple Room

Basic Quadruple Room

Basic Quadruple Room

  • Sleeps 8
  • 4 Queen Beds

View all photos for Standard Room, 1 King Bed

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Premium Studio Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Royal Puebla

Baroque hotel with a fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness center and a conference center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a microwave in a common area, a refrigerator in a common area, and a business center are onsite.
Hotel Royal Puebla offers 48 accommodations with complimentary bottled water and complimentary toiletries. 32-inch flat-screen televisions come with digital channels and Netflix. This Puebla hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a fitness center.
During your stay at Hotel Royal Puebla, you'll be within walking distance of Galerías Serdán. Features include free WiFi in public areas, free self parking, and a free manager's reception. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the family restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • 7 minutes by car from Zócalo de Puebla and 8 minutes from Puebla Cathedral
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. A free manager's reception is offered daily. Public spaces have free WiFi. A business center and meeting rooms are available. A fitness center, tour/ticket assistance, and a garden are also featured at Hotel Royal Puebla. Limited free parking is available on a first-come, first-served basis.

This Baroque Puebla hotel is smoke free.

The hotel hosts a free manager's reception daily.
COREY´S KITCHEN - This family restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 80 to 140 for adults and MXN 50 to 140 for children
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • COREY´S KITCHEN

Things to do

  • Billiards/pool table
  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Baroque architecture
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 150
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 150

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per pet, per night, plus a deposit of MXN 150.0 per night
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 80 to 140 for adults, and MXN 50 to 140 for children
  • Pet deposit: MXN 150.0 per night
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 150 (subject to availability)
  • Late check-out fee: MXN 150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Hotel Royal Puebla.

Property is also known as

Royal Puebla
Hotel Royal Puebla Hotel
Hotel Royal Puebla Puebla
Hotel Royal Puebla Hotel Puebla

Hotel Royal Puebla Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 40 out of 122 reviews
Rating 8 - Good. 42 out of 122 reviews
Rating 6 - Okay. 17 out of 122 reviews
Rating 4 - Poor. 11 out of 122 reviews
Rating 2 - Terrible. 12 out of 122 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Lizeth

Travelled with family
Liked: Staff & service
Disliked: Amenities
bathroom was very small and no hot water available only warm. the walls were not sound proof could hear everything outside. food and convenience stores were around a 10 min walk
Stayed 1 night in Aug 2024

6/10 Okay

Noe

Stayed 1 night in Jan 2024

2/10 Terrible

homar b.

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
it was a cold night and noise! a lot of people walking and talking thru the hallway and early morning working in the building.
Stayed 1 night in Jan 2024

8/10 Good

Michael

Stayed 1 night in Sep 2022

2/10 Terrible

Veronica

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
when we arrived the receptionist was rude and unprofessional. The room was dirty and there was a lot of noise at night.
Stayed 1 night in Apr 2022

6/10 Okay

Luis

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Hotel did not honor the room fee.

Hotel did not honor the room fee.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

8/10 Good

Diana Rebeca

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

4/10 Poor

guadalupe

Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

EMMANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable.

Fue una buena opción para mí descanso.... Su trato fue gentil y excelente.... Cómoda la habitación y limpia, muy recomendable.
Stayed 2 nights in Apr 2025

8/10 Good

Juan Pablo

Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cerca CAPU.... Muy seguro, constante vigilancia
Stayed 3 nights in Aug 2025

10/10 Excellent

Antonio

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nallely

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025

6/10 Okay

ana

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno
Stayed 1 night in Jul 2025

2/10 Terrible

Ana Laura

Travelled with family
Disliked: Amenities
El personal entra a las habitaciones cuando no estás, esculcan y ROBAN. No se hacen cargo, tienen una pésima actitud tanto el GERENTE como TODOS LOS EMPLEADOS.
Stayed 2 nights in Aug 2025

8/10 Good

Alejandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

4/10 Poor

Alejandra

Disliked: Property conditions & facilities
Habitación muy básica para el precio. ( 1200) Además tienen moscos, las puertas con un espacio en la parte inferior, paredes sucias, sin clima ni un ventilador. Es muy parecido a un hotel de paso. Mucho ruido desde muy temprano, si quieres descansar es imposible.
Stayed 1 night in Jul 2025

2/10 Terrible

JAIME

Disliked: Cleanliness, staff & service, property conditions & facilities
No respetaron el precio de la reservación
Stayed 1 night in Jul 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buenas opción

Stayed 1 night in Jul 2025

8/10 Good

Alejandra

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Buen servicio un hotel tranquilo y cerca de la carretera.
Stayed 1 night in Jun 2025

8/10 Good

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno tal como lo describe limpio y muy familiar
Stayed 1 night in Jun 2025