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Hotel Royal Puebla

2.5 star property

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Photo gallery for Hotel Royal Puebla

Exterior
Interior
Exterior
Games room
Basic Quadruple Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Atilac San Felipe Hueyotlipan, Puebla, PUE, 72030
  • Galerías Serdán
    ‪3 min drive‬
  • Zócalo de Puebla
    ‪8 min drive‬
  • Puebla Cathedral
    ‪8 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Single Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room, Multiple Beds

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Triple Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Quadruple Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Deluxe Quadruple Room

  • Sleeps 7
  • 3 Queen Beds OR 1 Twin Bed

View all photos for Deluxe Double Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Premium Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

1 bedroom, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Quadruple Room

Basic Quadruple Room

Basic Quadruple Room

  • Sleeps 8
  • 4 Queen Beds

View all photos for Deluxe Triple Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Deluxe Triple Room

  • Sleeps 6
  • 3 Queen Beds

View all photos for Basic Triple Room, Multiple Beds (Plus)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Basic Triple Room, Multiple Beds (Plus)

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Triple Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 6
  • 3 Queen Beds

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includes taxes & fees
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About this property

Hotel Royal Puebla

Baroque hotel with a fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness center and a conference center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a microwave in a common area, a refrigerator in a common area, and a business center are onsite.
Hotel Royal Puebla offers 48 accommodations with complimentary bottled water and complimentary toiletries. 32-inch flat-screen televisions come with digital channels and Netflix. This Puebla hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a fitness center.
During your stay at Hotel Royal Puebla, you'll be within walking distance of Galerías Serdán. Features include free WiFi in public areas, free self parking, and a free manager's reception. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the family restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • 6 minutes by car from Cuauhtemoc Stadium and 7 minutes from Zócalo de Puebla
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. A free manager's reception is offered daily. Public spaces have free WiFi. A business center and meeting rooms are available. A fitness center, tour/ticket assistance, and a garden are also featured at Hotel Royal Puebla. Limited free parking is available on a first-come, first-served basis.

This Baroque Puebla hotel is smoke free.

The hotel hosts a free manager's reception daily.
COREY´S KITCHEN - This family restaurant serves breakfast, lunch, and dinner.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: MXN 80 to 140 for adults and MXN 50 to 140 for children
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • COREY´S KITCHEN

Things to do

  • Billiards/pool table
  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Baroque architecture
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 150
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 150

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per pet, per night, plus a deposit of MXN 150.0 per night
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 80 to 140 for adults, and MXN 50 to 140 for children
  • Pet deposit: MXN 150.0 per night
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 150 (subject to availability)
  • Late check-out fee: MXN 150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Hotel Royal Puebla.

Property is also known as

Royal Puebla
Hotel Royal Puebla Hotel
Hotel Royal Puebla Puebla
Hotel Royal Puebla Hotel Puebla

Hotel Royal Puebla Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 29 out of 93 reviews
Rating 8 - Good. 31 out of 93 reviews
Rating 6 - Okay. 15 out of 93 reviews
Rating 4 - Poor. 8 out of 93 reviews
Rating 2 - Terrible. 10 out of 93 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Lizeth

Travelled with family
Liked: Staff & service
Disliked: Amenities
bathroom was very small and no hot water available only warm. the walls were not sound proof could hear everything outside. food and convenience stores were around a 10 min walk
Stayed 1 night in Aug 2024

6/10 Okay

Noe

Stayed 1 night in Jan 2024

2/10 Terrible

homar b.

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
it was a cold night and noise! a lot of people walking and talking thru the hallway and early morning working in the building.
Stayed 1 night in Jan 2024

8/10 Good

Michael

Stayed 1 night in Sep 2022

2/10 Terrible

Veronica

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
when we arrived the receptionist was rude and unprofessional. The room was dirty and there was a lot of noise at night.
Stayed 1 night in Apr 2022

6/10 Okay

Luis

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Hotel did not honor the room fee.

Hotel did not honor the room fee.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

8/10 Good

Diana Rebeca

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Me quedo muy de paso
Stayed 1 night in Nov 2024

10/10 Excellent

Salvador

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Sandra, MEXICO

Travelled with family, Travelled with pets
Disliked: Staff & service, property conditions & facilities
Las sabanas estaban humedas, aceptan mascotas pero hasta que haces el pago te abisan por el costo de cada mascota, un chivo estaba vorriendo por el pasillo ladrando y alteraba a mis perritas
Stayed 1 night in Sep 2024

4/10 Poor

Jorge Alberto

Disliked: Staff & service, property conditions & facilities, room comfort

Pésimo diseño del baño, muy peligroso

Su baño no tiene cortina en la regadera, se empapa todo el baño y como no te puedes secar los pies, ni tienen tapete de piso de baño, me resbale al salir en su resbaloso piso de porcelanato y me lastimé de tal manera, que terminé en el hospital, si quieren las mando la factura, la verdad deberían pagarla por su pésimo diseño y falta de eguridad y precauciones
Stayed 1 night in Nov 2024

10/10 Excellent

Abraham, Gutiérrez Zamora

Liked: Cleanliness, staff & service, property conditions & facilities
Esta muy bien, es cómoda y conveniente conforme uno busca. El personal es muy atento, el hotel está muy limpio, muy Recomendable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sant

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El precio es muy económico, justo lo que estaba buscando, lo único es que me tocó cuarto donde no tienen ventiladores, aunque pues Puebla es fresco y no se ocupa aire acondicionado ni ventilador, El tren pasa en la madrugada y exactamente pita enfrente del hotel, Si estás buscando economizar considerablemente y un Hotel con estacionamiento y buena seguridad,lo recomiendo ampliamente!,
Stayed 2 nights in Aug 2024

10/10 Excellent

Alonso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia muy cómoda

Un hotel excelente al igual que su ubicacion, muy limpio y su restaurante delicioso.
Stayed 1 night in Jan 2024

10/10 Excellent

Jorge

Stayed 3 nights in Sep 2023

8/10 Good

Gerardo

Stayed 1 night in Sep 2023

6/10 Okay

Ana Gabriela

Travelled with family
Liked: Cleanliness
Dificil comunicación, ya que se estuvo marcando muchas veces para dudas de la reservacion y chekin.
Stayed 1 night in Aug 2023

10/10 Excellent

DANIEL RICARDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Ana

Stayed 1 night in Jul 2023

8/10 Good

Maria Fernanda

Business traveller
Liked: Staff & service

Amables, costo beneficio

Bien, personal muy amable y la verdad es que sí se va mucho con costo beneficio.
Stayed 1 night in Jun 2023

8/10 Good

JOSE

Liked: Staff & service
Disliked: Amenities
Hotel sucio no funciona el Internet
Stayed 1 night in Oct 2022