See all properties

Hotel Sofia

2.5 star property

Choose dates to view prices

Photo gallery for Hotel Sofia

Free daily continental breakfast
Lobby lounge
Interior detail
Front of property – evening/night
Room, 1 King Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
3 Poniente no 319, Col Centro, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪5 min walk‬
  • Place, Puebla Cathedral
    ‪7 min walk‬
  • Place, Santo Domingo Church
    ‪7 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪49 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 2 Double Beds

Similar properties

Courtyard view
Hotel Isabel
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 1,004 reviews
The price is €32
includes taxes & fees
22 Feb - 23 Feb
Hotel Isabel

About this property

Hotel Sofia

Hotel with free parking, 4-minute walk to Zócalo de Puebla
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and concierge services.
Hotel Sofia offers 45 accommodations with safes and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Hotel Sofia, you're just a quick walk from Zócalo de Puebla. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Zócalo de Puebla and 7 minutes by foot from Puebla Cathedral
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Sofia. Self parking is free.

This Puebla hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 11:00 AM.
Hotel Sofia has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Sofia

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sofia Puebla
Sofia Puebla
Hotel Sofia Hotel
Hotel Sofia Puebla
Hotel Sofia Hotel Puebla

Hotel Sofia Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 267 out of 562 reviews
Rating 8 - Good. 162 out of 562 reviews
Rating 6 - Okay. 73 out of 562 reviews
Rating 4 - Poor. 31 out of 562 reviews
Rating 2 - Terrible. 29 out of 562 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Maria E

Liked: Cleanliness
Yes, it was nice and clean.
Stayed 2 nights in Nov 2025

6/10 Okay

Chanel

Travelled with partner
Liked: Amenities, property conditions & facilities
En primera la recepcionista tiene de cierta manera un modo desagradable, si te atiende a las dudas solo que parece que estuviera molesta todo el tiempo. Segunda, la habitación que nos dieron es de la primera planta y es totalmente cerrada, sin alguna ventana y hace un calor horroroso, solo te salva su ventilador pero al menos que agreguen una ventana hacia el lobby porque no fue nada de descanso. Agua caliente al instante afortunadamente, es zona centro y es muy linda, fuera de eso solo me gustó por esa razón, pero por la habitación no me gustó la experiencia, 5/10 solo por ese detalle
Stayed 1 night in Oct 2025

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel muy limpio y su personal muy amable
Stayed 2 nights in Oct 2025

10/10 Excellent

Carmen amparo, Kissimmee

Stayed 1 night in Oct 2025

10/10 Excellent

ARNALDO, SAN ANTONIO

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. Professional and courteous staff. The hotel needs an update but is comfortable and clean. Very safe and convenient to downtown area.
Stayed 3 nights in Oct 2025

8/10 Good

Evelyn

Stayed 1 night in Aug 2025

6/10 Okay

David

Sunday Aug 24th: I went back to the hotel at 1am. The door was locked. There was an employee knocking on the door. He said his coworker was inside but was sleeping. It was very frustrating. Eventually the sleepy employee (He said his name was Gabriel) opened the door and went back to sleep on the sofa in the little lobby area. I wasn't going to write this but since I received this email....Everything else is reasonable considering the price.
Stayed 1 night in Aug 2025

2/10 Terrible

Francisco

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Although it has a great location it has been one of the worst experiences ever seen at a hotel. It was extremely hot with no air conditioning and on top of that the beds were extremely hard and very uncomfortable to sleep on. The breakfast was only a piece of bread and coffee. I really expected more based on what they offered me on the pictures at first.
Stayed 3 nights in Jun 2025

6/10 Okay

Cristina

Stayed 1 night in May 2025

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio muy buena atención lugar muy limpio
Stayed 3 nights in May 2025

10/10 Excellent

Gerson

Liked: Staff & service, amenities, property conditions & facilities
I would definitely stay again with you guys !
Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encantado con la habitación que nos tocó. El servicio muy excelente. Gente del servicio muy amable y atenta. Recomendadisimo!!
Stayed 2 nights in Apr 2025

6/10 Okay

marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
The location is perfect. Well maintained. The free breakfast was nice but very small.
Stayed 1 night in Mar 2025

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Appartment good but the issue was the air conditioner. I was not giving the remote i was giving the condition to drop my.ID before the remote is given to me .This was weired and strang to me .Even when i accepted that they take the copy of it they refused .I had tobstay in the room without using air conditioner which should be part of the payment i made as a right .I can only stay at the apartment if the air conditioner remote is giving to me before lodging .I mentioned my concern to the reception before checkong out the following day but every other thing is fine
Stayed 1 night in Mar 2025

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities

So so

A bed two end tables and a closet dresser in room. There was a safe in the room with no instructions. Parking was 3 blocks away. Room was quite warm for me to sleep and fan did not help.
Stayed 2 nights in Dec 2024

2/10 Terrible

Abraham

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a three day stay on the second day, my friend got bitten by bed bugs. call Expedia for help never could get in touch, the hotel moved me to a room with one bed instead of two , that I had booked from the beginning , so I was forced to sleep with my companion in a very small bed
Stayed 3 nights in Nov 2024

2/10 Terrible

Fermin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos pusieron en la habitación que está a un lado de la recepción, y literal ni siquiera se puede descansar
Stayed 1 night in Nov 2024

4/10 Poor

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities
It’s an open concept hotel. You can look down the balcony to the reception area. My family and I didn’t sleep at all. The noise from the reception echoes to the rooms and the doors are glass. Not soundproof. It was a sleepless night.
Stayed 1 night in Nov 2024

10/10 Excellent

steven, waterloo

Stayed 3 nights in Oct 2024

8/10 Good

Felipe

Travelled with family
Liked: Cleanliness, property conditions & facilities
the lady in the front desk was rude and not friendly or even helpful.
Stayed 1 night in Nov 2024

8/10 Good

Bryan Ulises

Stayed 3 nights in Oct 2024

10/10 Excellent

Atzin

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente y todo el personal muy atento y amable sobretodo quisiera reconocer al recepcionista de la mañana es un chico sumamente amable y te hace sentir bienvenido muchas gracias por todo. Volvería a regresar
Stayed 4 nights in Oct 2024

10/10 Excellent

Milvia, Kissimmee

Stayed 1 night in Sep 2024

10/10 Excellent

Alfonso, evansville

Liked: Cleanliness, staff & service, property conditions & facilities
Only five minutes away from the historic center of the city of puebla. Definitely will stay again in this place.
Stayed 2 nights in Jul 2024