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Hotel Xelhua

3.5 star property

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Photo gallery for Hotel Xelhua

View from property
Junior Double Room | Bathroom
Interior
Dinner and brunch served
Signature Room (Master Sencilla con Jacuzzi ) | Bathroom

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
4 sur 106, San Pedro, San Pedro Cholula, PUE, 72760
  • Place, Plaza de la Concordia
    ‪2 min walk‬
  • Place, Great Pyramid of Cholula
    ‪7 min walk‬
  • Place, La Virgen de los Remedios Sanctuary
    ‪7 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪37 min drive‬

Room options

View all photos for Executive Single Room

Individually furnished, laptop workspace, free WiFi, bed sheets

Executive Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

8.4 out of 10
Very good
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Single Room

Junior Single Room

Junior Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • Resort view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Signature Room (Master Sencilla con Jacuzzi )

Individually furnished, laptop workspace, free WiFi, bed sheets

Signature Room (Master Sencilla con Jacuzzi )

8.8 out of 10
Excellent
(3 reviews)
  • Resort view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Room

Basic Room

Basic Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Xelhua

This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and coffee/tea in a common area.
Guest accommodations at Hotel Xelhua offer coffee/tea makers and complimentary toiletries. These individually furnished accommodations include dining tables. 40-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
During your stay at Hotel Xelhua, you're just a quick walk from Great Pyramid of Cholula. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Malik
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from Plaza de la Concordia and 4 minutes by foot from Capilla Real
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Xelhua. Self parking is free.

Malik - This rooftop bar specializes in international cuisine and serves brunch, dinner, and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Malik

Things to do

  • TV in common areas

Family friendly

  • Dining table
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Xelhua

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Xelhua San Pedro Cholula
Hotel Xelhua Cholula
Hotel Xelhua
Xelhua Cholula
Xelhua San Pedro Cholula
Hotel Xelhua Hotel
Hotel Xelhua San Pedro Cholula
Hotel Xelhua Hotel San Pedro Cholula

Hotel Xelhua Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 185 out of 399 reviews
Rating 8 - Good. 108 out of 399 reviews
Rating 6 - Okay. 60 out of 399 reviews
Rating 4 - Poor. 29 out of 399 reviews
Rating 2 - Terrible. 17 out of 399 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel We love it
Stayed 1 night in Sep 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great views and location. Staff was friendly. Nice boutique hotel . WiFi inconsistent.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Velia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, friendly and helpful. Location of the hotel is great. It would be helpful to clarify they do not accept credit card payments.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, front desk very helpful
Stayed 1 night in Mar 2024
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the heart of the action in the beautiful city of Cholula - they have onsite secure parking and the rooms were spacious and clean
Stayed 1 night in Jan 2025
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well maintained, staff very friendly and helpful. Easy to find.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

DULCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are very nice and helpful. Great Location
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super amicable and attentive. The hotel was very picturesque and super clean. It has a covered parking, súper accesible.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of The Great Pyramid of Cholula. Staff was very friendly. On-site parking. Great restaurant with 270° views of the volcano, churches, temples and cityscape.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Friendly staff. Great room.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alejandro was very helpful. We enjoyed our stay.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check-in. Clean and cozy room. Really close to turistic attractions.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Cesar augusto

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Norma L

Liked: Cleanliness, staff & service, property conditions & facilities
Did not count with restaurant, only coffee packages, lobby ceiling was leaking due the rain otherwise very fast assistance from the friendly staff, near shops, restaurants, and zocalo.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jose

Liked: Staff & service, amenities, property conditions & facilities
Close to the center
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too noisy and room isn't clean. Only cash which makes it inconvenient for guests.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in an excellent location. It is close to the pyramid, the zocalo, the mercado, and much of the shopping areas. There are several interesting cathedrals nearby. The hotel itself is interesting. Some things are quirky, like all of the room keys look like they have been in service since colonial days, literally. They are keys that go into a large keyhole and the door locks internally to the door. The hotel was clean and the staff were very friendly and helpful. There is an elevator, if that is important to you. All of that said, there are some local traditions that might surprise you if you haven't had much experience traveling in Mexico. Local traditions include the setting off of fireworks to celebrate religious holidays, many times day and night. And there are a lot of religious celebrations. This makes it very interesting, having so many churches nearby. Have fun and enjoy the culture!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Jul 2024
Verified

8/10 Good

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with a view of the pyramid in Cholula, easy walking to Cholula zocalo and pyramid, restaurants, etc... The room did get a little warm without air conditioning and strong sun during the day.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

marisol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cannot pay with a credit card

This hotel is in an excellent location. Staff are very friendly and the hotel is very clean. I was just very disappointed that they don’t take credit cards as a form of payment and as a tourist you only carry around a limited amount of cash.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gggg
Stayed 1 night in Sep 2023
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Loved the room and staff and hotel. Amazing view of the pyramid and voladores. One of the 2 beds in our room was very hard and the other was great. The hotel is a couple blocks from the zocalo and lots of restaurants and vendors. The restaurant on site is not connected with the hotel or open for breakfast. Food was very good but music at night was very loud while we were trying to sleep. Seemed quieter after 11 or so but then lots of noise above us sounding like chairs being drug back and forth for about another hour we assumed was cleaning up for the day
Stayed 4 nights in Apr 2025
Verified

4/10 Poor

Rosa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room and bathroom was very old, super noisy and the bathroom didn't have an outlet. The room was super cold that we weren't able to sleep. You have to pay for the breakfast and wasn't good at all. The hotel has a good location and the staff was friendly.
Stayed 1 night in Jan 2023