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Hotel Xelhua

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Xelhua

View from property
Front of property
Mountain view
Junior Single Room
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Room service
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
4 sur 106, San Pedro, San Pedro Cholula, PUE, 72760
  • Great Pyramid of Cholula
    ‪8 min walk‬
  • La Virgen de los Remedios Sanctuary
    ‪8 min walk‬
  • University of the Americas Puebla
    ‪13 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪16 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Single Room

Junior Single Room

Junior Single Room

  • Resort view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • Resort view
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room (Master Sencilla con Jacuzzi )

Individually furnished, laptop workspace, free WiFi, bed sheets

Signature Room (Master Sencilla con Jacuzzi )

  • Resort view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room

Basic Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Single Room

Executive Single Room

Executive Single Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Xelhua

Hotel with free parking, a quick walk to Great Pyramid of Cholula
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and coffee/tea in a common area.
Guest accommodations at Hotel Xelhua offer coffee/tea makers and complimentary toiletries. These individually furnished accommodations include dining tables. 40-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
During your stay at Hotel Xelhua, you're just a quick walk from Great Pyramid of Cholula. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Malik
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from Plaza de la Concordia and 4 minutes by foot from Capilla Real
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Xelhua. Self parking is free.

Malik - This rooftop bar specializes in international cuisine and serves brunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Malik

Things to do

  • TV in common areas

Family friendly

  • Dining table
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Xelhua

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Xelhua San Pedro Cholula
Hotel Xelhua Cholula
Hotel Xelhua
Xelhua Cholula
Xelhua San Pedro Cholula
Hotel Xelhua Hotel
Hotel Xelhua San Pedro Cholula
Hotel Xelhua Hotel San Pedro Cholula

Hotel Xelhua Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 141 out of 312 reviews
Rating 8 - Good. 83 out of 312 reviews
Rating 6 - Okay. 49 out of 312 reviews
Rating 4 - Poor. 25 out of 312 reviews
Rating 2 - Terrible. 14 out of 312 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very surprised to have to pay cash for room stay did not accept credit card. Should have at least warned us ahead. Coffee would have been nice as well.
Stayed 6 nights in Jan 2025

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super amicable and attentive. The hotel was very picturesque and super clean. It has a covered parking, súper accesible.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the heart of the action in the beautiful city of Cholula - they have onsite secure parking and the rooms were spacious and clean
Stayed 1 night in Jan 2025

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well maintained, staff very friendly and helpful. Easy to find.
Stayed 1 night in Jan 2025

8/10 Good

Diego

Stayed 2 nights in Oct 2024

8/10 Good

Alberto Herrera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Armando

Travelled with family
Liked: Staff & service
La bañera estaba sucio y el papel de baño era muy pequeño tampoco tenía aire centrado.
Stayed 1 night in Jun 2024

6/10 Okay

Luis

Travelled with partner
Liked: Staff & service
Bed very uncomfortable
Stayed 1 night in Apr 2024

6/10 Okay

CARLOS

Travelled with family and small children
It was okay but lacked a lot things. Too many to list.
Stayed 2 nights in Mar 2024

4/10 Poor

Eleacin

Stayed 1 night in May 2024

10/10 Excellent

Jose

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to the center
Stayed 1 night in Apr 2024

10/10 Excellent

Martha, Richmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, front desk very helpful
Stayed 1 night in Mar 2024

10/10 Excellent

DULCE, SHERMAN OAKS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are very nice and helpful. Great Location
Stayed 4 nights in Feb 2024

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The wifi is almost useless. I asked multiple times, There are plenty of hotspots, but no r of them work. The bed is super hard and lumpy. We had to leave the water running for 10 minutes to get hot water. Almost couldn't take a shower. When we got ready in the morning, after walking around the room for a few minutes, my feet were almost black from walking on the floor. When I wiped them off with a wet towel, it turned the towel black. It was very noisy from a loud bar on the roof and another across the street. This was a horrible experience. We were supposed to be there 2 days, we left after just 1 day and found another hotel. Never again!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Mariela, Franklin Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Margarita, Alvaro Obregón

Liked: Cleanliness, staff & service, property conditions & facilities
Ir is not so bad, but it doesn’t quite match the price. It’s a bit noisy and they didn’t take credit cards, that sort of ruined it. No coffee in the room. Otherwise it’s ok.
Stayed 1 night in Nov 2023

8/10 Good

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with a view of the pyramid in Cholula, easy walking to Cholula zocalo and pyramid, restaurants, etc... The room did get a little warm without air conditioning and strong sun during the day.
Stayed 3 nights in Apr 2023

8/10 Good

Oriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alejandro was very helpful. We enjoyed our stay.
Stayed 2 nights in Jan 2023

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vista de mi suite

Un lugar muy bonito , limpio y el servicio. Excelente
Stayed 1 night in Jan 2023

4/10 Poor

Rosa

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room and bathroom was very old, super noisy and the bathroom didn't have an outlet. The room was super cold that we weren't able to sleep. You have to pay for the breakfast and wasn't good at all. The hotel has a good location and the staff was friendly.
Stayed 1 night in Jan 2023

10/10 Excellent

marisol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cannot pay with a credit card

This hotel is in an excellent location. Staff are very friendly and the hotel is very clean. I was just very disappointed that they don’t take credit cards as a form of payment and as a tourist you only carry around a limited amount of cash.
Stayed 1 night in Dec 2022

10/10 Excellent

Leo

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Friendly staff. Great room.
Stayed 1 night in Dec 2022

10/10 Excellent

Violeta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location

10/10 Excellent

Mariam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check-in. Clean and cozy room. Really close to turistic attractions.
Stayed 1 night in Nov 2022