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InterContinental Presidente Puebla by IHG

4.0 star property
VIP Access

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Photo gallery for InterContinental Presidente Puebla by IHG

Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Reception
Exterior
3 restaurants, international cuisine
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Pool
  • Pet-friendly
  • Room service

Explore the area

View in a map
Blvd Hermanos Serdan 141, Puebla, PUE, 72140
  • Place, Galerías Serdán
    ‪15 min walk‬
  • Place, Triangulo Las Animas Shopping Center
    ‪6 min drive‬
  • Place, Cuexcomate Volcano
    ‪9 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Premium Room

  • 33 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed, Club lounge access

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Double Beds, Club lounge access

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(38 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Dining Area)

Junior Suite, 1 King Bed (Dining Area)

Junior Suite, 1 King Bed (Dining Area)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)
  • 59 sq m
  • Sleeps 7
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 96 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Club lounge access

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

Similar properties

Exterior
Holiday Inn Express Puebla by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,650 reviews
The price is €61
includes taxes & fees
5 Jan - 6 Jan 2026
Holiday Inn Express Puebla by IHG

About this property

InterContinental Presidente Puebla by IHG

Hotel in Puebla with 3 restaurants and a full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite.
InterContinental Presidente Puebla by IHG offers 200 air-conditioned accommodations with video-game consoles and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Puebla hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a hot tub. The spa is open select days.
Our customers tell us they can't get enough of the helpful staff at InterContinental Presidente Puebla by IHG. During your stay, you'll be within walking distance of Galerías Serdán. Free WiFi in public areas, free valet parking, and 3 restaurants are available. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at Cocina de los Angeles, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • 5 minutes by car from Zócalo de Puebla and 6 minutes from Angelopolis Commercial Center
  • Shopping center shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
InterContinental Presidente Puebla by IHG offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 3 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 189263 square feet (17583 square meters) and includes a conference center. A children's pool, a terrace, and multilingual staff are also featured at the business-friendly InterContinental Presidente Puebla by IHG. Free self parking and valet parking are available.

This 4-star Puebla hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to noon and on weekends from 7:00 AM to noon.
Cocina de los Angeles - This buffet restaurant specializes in international cuisine.
Lobby Bar - Onsite bar. Open daily.
Pescao y Limon - Onsite restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 7:00 AM to noon on weekends; USD 25 for adults and USD 12.50 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cocina de los Angeles
  • Lobby Bar
  • Pescao y Limon

Things to do

  • 24-hour gym
  • Art gallery
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (189,263 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Front entrance ramp
  • Lift (79 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 70 per pet, per night, plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 66 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
  • Pet fee: USD 70 per pet, per night plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Presidente Hotel Puebla
InterContinental Presidente Puebla
InterContinental Puebla
InterContinental Puebla Presidente
Presidente InterContinental Puebla
Presidente Puebla
Puebla InterContinental
Puebla InterContinental Presidente
Puebla Presidente InterContinental
Presidente Intercontinental Puebla Hotel Puebla
InterContinental Presidente Puebla Hotel

InterContinental Presidente Puebla by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1009 reviews
Rating 8 - Good. 192 out of 1009 reviews
Rating 6 - Okay. 73 out of 1009 reviews
Rating 4 - Poor. 37 out of 1009 reviews
Rating 2 - Terrible. 27 out of 1009 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ivan, Del Valle

Stayed 1 night in Sep 2025

10/10 Excellent

Wilfrido R, Edina

Stayed 3 nights in Aug 2025

10/10 Excellent

Eliab

Stayed 4 nights in Aug 2025

8/10 Good

Mayelin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room had no fridge, asked customer service and they said they would send one to the room. I was there 3 days and it never arrived
Stayed 3 nights in Aug 2025

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No sentí atención VIP Expedia
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property that still does everything right!
Stayed 5 nights in Aug 2025

8/10 Good

Israel

Travelled with family and small children
Liked: Staff & service
Not a fan of peto friendly in hotel restaurants.
Stayed 1 night in Jul 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice and helpful, the facilities were great, overall one of the best stays
Stayed 1 night in Jul 2025

10/10 Excellent

Sol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Increíble experiencia, trato, la habitación súper amplia y súper cómoda. Todo increíble
Stayed 1 night in Jun 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice place
Stayed 1 night in May 2025

10/10 Excellent

Stuart

Stayed 2 nights in May 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is gorgeous
Stayed 1 night in May 2025

8/10 Good

Daniel Alejandro

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice architecture, design is not old but not new. Outside area by the pool is lovely, cool and green. Hotel is pet friendly, which is why I stayed. Nice overall location. Parking is convenient and staff is super friendly
Stayed 1 night in May 2025

10/10 Excellent

nirmal

Stayed 2 nights in Apr 2025

8/10 Good

Armando

Liked: Cleanliness, staff & service, room comfort

Buena opción en puebla

Excelente lugar para hospedarse en Puebla. Limpio, cómodo, bien ubicado, buen restaurante y buen lobby bar. Si bien el hotel ya requiere una remodelación mayor a fondo, se sigue manteniendo como una buena opción.
Stayed 1 night in May 2025

10/10 Excellent

EDGAR, Pflugerville

Stayed 1 night in Apr 2025

10/10 Excellent

Siu Wang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Grant Hotel
Stayed 2 nights in Apr 2025

8/10 Good

EDUARDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit outdated
Stayed 2 nights in Dec 2024

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service here is amazing. The staff is super friendly, definitely would recommend to anyone traveling to puebla.
Stayed 3 nights in Mar 2025

10/10 Excellent

Adolfo

Stayed 2 nights in Mar 2025

2/10 Terrible

Stuart

Business traveller
Disliked: Amenities, property conditions & facilities
Dirty
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come back at any time

Convenient location, good facilities and excellent customer service
Stayed 2 nights in Mar 2025

10/10 Excellent

Ivan Gonzalo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No doubt it was a nice hotel, room 1140 was spacious, but the bathroom looked old. Food was good and service was fast as there were very few other guests. The only little detail, Francisco, our waiter, promised he’ll provide a receipt of our consumption for a fiscal invoice, but that never happened.
Stayed 1 night in Mar 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
This is the best hotel
Stayed 1 night in Mar 2025