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Comfort Inn Puebla Centro Histórico

3.0 star property
VIP Access

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Porch
Property amenity
Dining
Property amenity
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida Juarez 1309, Colonia Centro, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪15 min walk‬
  • Place, Rosario Chapel
    ‪15 min walk‬
  • Place, Puebla Cathedral
    ‪17 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(46 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Puebla Centro Histórico

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free weekday breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, 24-hour room service, a business center, and concierge services are onsite.
Comfort Inn Puebla Centro Histórico offers 60 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn Puebla Centro Histórico. During your stay, you're just a quick walk from Museum of the Mexican Army and Air Force. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Rosario Chapel and a few minutes from Candy Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Comfort Inn Puebla Centro Histórico. Self parking and valet parking are free.

This 3-star Puebla hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 10:00 AM.
Comfort Inn Puebla Centro Histórico has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available on weekdays 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between 8:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Comfort Inn Puebla Centro Histórico

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: 50-percent of room rate for check-in between 8:00 AM and 2:00 PM
  • Late check-out fee: 50 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Loa Inn Juarez
Comfort Inn Centro Historico
Comfort Inn Puebla Centro Histórico Hotel
Comfort Inn Puebla Centro Histórico Puebla
Comfort Inn Puebla Centro Histórico Hotel Puebla

Comfort Inn Puebla Centro Histórico Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 626 out of 1000 reviews
Rating 8 - Good. 283 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Elmar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location; a very nice room and good views; However, the first 24 hours we had not hot water and were not able to take a shower.
Stayed 2 nights in Feb 2026

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities
Nice room
Stayed 3 nights in Jan 2026

10/10 Excellent

Melchor

Liked: Cleanliness, property conditions & facilities
Na
Stayed 1 night in Jan 2026

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet
Stayed 5 nights in Jan 2026

10/10 Excellent

JA HYUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel. los personales eran muy buenos, amables y hospitalarios especialmente casi todos las femeniles. El cuarto 505 tiene gran problema de ventilador sonando demasiao. Necesita reparacion. Gracias por todo.
Stayed 3 nights in Jan 2026

10/10 Excellent

Efren

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 4 nights in Jan 2026

10/10 Excellent

Rocio

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Dec 2025

10/10 Excellent

Ilene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't stay for breakfast, but the staff was friendly and helpful. The hotel is convenient, clean and in a good neighborhood. It is a walk to the historic center, but, if you don't want to walk, there are lots of transportation options.
Stayed 1 night in Dec 2025

10/10 Excellent

DONAJI X GARCIA

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel, Hillsborough

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel, Hillsborough

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 1 night in Nov 2025

8/10 Good

Suleyma

Stayed 1 night in Sep 2025

10/10 Excellent

CHRISTIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable, the hotel is well located and within walking distance of Puebla's Historic Center. There are several breakfast options. Highly recommended.
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel, Hillsborough

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location.
Stayed 3 nights in Aug 2025

2/10 Terrible

John, La Porte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The kind employees as well as the cleanìness.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2025

10/10 Excellent

Daniel, Hillsborough

Travelled with family, Business traveller
Liked: Amenities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Alma, La Mesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as very nice, clean and personnel was awesome. Enjoyed our stay didn't want to go home. There is a beautiful park a 1/2blick away so pretty
Stayed 5 nights in Jul 2025

10/10 Excellent

Peter

Stayed 1 night in Jun 2025

8/10 Good

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel Buffet aceptable

Pueden tener más variedad en el Buffet de desayuno que incluye al reservar la habitación (nos hemos quedado en varias ocasiones y era mejor y más variedad ) y el Personal del buffet lo poco que atendía era de mala cara y casi no ofrecía café ni estaba al pendiente.
Stayed 1 night in Jun 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, great price, good breakfast included. Staff was Friendly and helpful. The roof needs some work. We had a leak in our room after q heavy rain. Also the bathroom extractor wasn’t working.
Stayed 2 nights in May 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Amenities, property conditions & facilities
This hotel has perfect location for any person who enjoys to walk a little and the staff were all so very kind. The breakfast is amazing and the extended dining area lovely.
Stayed 4 nights in May 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent staff.
Stayed 8 nights in Apr 2025

10/10 Excellent

Jose Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property and staff service
Stayed 6 nights in Apr 2025