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Milo Collection Hotel

3.0 star property

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Photo gallery for Milo Collection Hotel

Interior entrance
Grand Suite | Living area
Lobby
Interior entrance
Grand Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
205 Av 11 Ote Centro histórico de Puebla, Puebla, Pue., 72000
  • Place, Zócalo de Puebla
    ‪5 min walk‬
  • Place, Puebla Cathedral
    ‪5 min walk‬
  • Place, Los Sapos Bazaar
    ‪5 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite

Grand Suite

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite

Grand Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Milo Collection Hotel

Along with a rooftop terrace, this hotel has spa services and concierge services. Free continental breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Milo Collection Hotel offers 11 air-conditioned accommodations with laptop-compatible safes and bathrobes. These individually decorated and furnished accommodations include desks. Memory foam beds feature down comforters and premium bedding. 42-inch Smart televisions come with digital channels and smart speakers.

Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Puebla hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Milo Collection Hotel. During your stay, you're just a quick walk from Zócalo de Puebla. Features include free breakfast and free WiFi in public areas, plus a rooftop terrace. This property offers pet-friendly amenities like food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from Zócalo de Puebla and 7 minutes from Angelopolis Commercial Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Free breakfast is served daily. Public spaces have free WiFi. A rooftop terrace, spa services, and tour/ticket assistance are also featured at Milo Collection Hotel. The hotel can provide concierge services and wedding services.

Smoking is allowed in designated areas at this 3-star Puebla hotel.

Guests are served free continental breakfast daily from 7:30 AM to 1:00 PM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 8:00 AM to 10:00 PM; MXN 174 per night; reservations required
  • Street parking available
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 1:00 PM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Smart speaker

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 450.00 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 174 per night (492 ft away; open 8:00 AM to 10:00 PM)
  • Pet fee: MXN 450.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Milo Collection Hotel Hotel
Milo Collection Hotel Puebla
Milo Collection Hotel Hotel Puebla

Milo Collection Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 108 out of 129 reviews
Rating 8 - Good. 14 out of 129 reviews
Rating 6 - Okay. 3 out of 129 reviews
Rating 4 - Poor. 1 out of 129 reviews
Rating 2 - Terrible. 3 out of 129 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Jose Ramon

Travelled with family and small children, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
El hotel está ubicado en una calle con mucho tráfico de camiones y hay mucho ruido, lo que hace difícil dormir. El personal de recepción es muy poco amable. Hicimos check-in con un señor de nombre Francisco que fue muy poco cortés y se burlaba de las preguntas que se le hacían. El hotel no tiene estacionamiento y recomiendan uno a algunas cuadras de distancia a pesar de que hay un estacionamiento cruzando la calle que está bien.
Stayed 2 nights in Dec 2025

8/10 Good

Douglas

Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms were very nice and large and beds very comfortable. Everything is very new and updated with nice air conditioning. The staff was pleasant but not overly so. The price includes a free “American Breakfast” their words not mine. Only real complaint is there’s no coffee in the mornings when you wake up and if there is it’s cold. Walking to OXXO just sucks before you’re even awake.
Stayed 5 nights in Nov 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Joseph A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Milo + Puebla

Stayed 4 nights. Clean, spacious & quiet.
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place! Central, the view for the restaurant is great! Very comfortable hotel/room, great staff, very attentive and with attention to detail. Will stay again for sure!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ma D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent customer service from all the staff. The rooms are spacious and very clean.
Stayed 4 nights in Jul 2025

10/10 Excellent

Josie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond expectations

Incredible! Beyond expectations. The room was so nice, beds were the best ( I checked the mattress to order for home!). Staff were lovely. Little touches were so well received- biscuits in room, text before arrival, snacks in lobby. Just brilliant.
Stayed 2 nights in Jul 2025

10/10 Excellent

Silvia

Liked: Cleanliness, property conditions & facilities, room comfort
Maravilloso un excelente servicio! El personal de help desk son Super amables en especial Lupita!!, Annie y Erwin👌
Stayed 4 nights in Jul 2025

8/10 Good

Sandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and had all the amenities. Walking distance to the cathedral. Staff was great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Ash

Beautiful, clean, great hospitality
Stayed 3 nights in Jun 2025

10/10 Excellent

Edwin

Stayed 1 night in May 2025

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the Milo hotel was amazing. The property is beautiful and close to the zocalo. Its walking distance to many places. It has a beautiful rooftop restaurant with amazing views. Our room was spacious with 2 queen beds and a small living area. I would highly recommend staying here. The only downside it no elevator if you have trouble walking up stairs and taking luggage up and down was a pain. And its nothing that would keepme from staying again.
Stayed 4 nights in May 2025

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed Milo Collection for the last four nights. From the moment we arrived staff was friendly and helpful. The room was decorated nicely and very spacious. Nice to have bottled water in the room and a small treat each day. Housekeeping was amazing. Felt safe when walking to and from the hotel. Easy walk to the main square where there was lots of shopping and restaurants. Also, walkable were the weekend flea/farmers markets. Continental breakfast was fine. Breakfast menu available if you wanted a more substantial meal. There is also a Sunday buffet which had a nice variety.
Stayed 4 nights in May 2025

10/10 Excellent

alfredo

Stayed 3 nights in Mar 2025

10/10 Excellent

Benjamin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully restored old building, the rooms were large and nicley decorated. The staff went above and beyond to please us. Would definitely stay again!
Stayed 5 nights in Mar 2025

10/10 Excellent

Juan, Paramount

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great hotel, central to historic downtown. I highly recommend this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

selene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy lindo hotel boutique, fuimos en plan familiar y fue nuestra primera vez en la Ciudad de Puebla. Muy céntrico de todos los museos y el personal muy amable.
Stayed 4 nights in Mar 2025

10/10 Excellent

Paige

Stayed 1 night in Feb 2025

10/10 Excellent

Alma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, excellent service and the workers were very friendly. 100 percent recommended.
Stayed 3 nights in Feb 2025

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A sweet place to discover Puebla

We were happy to find The Milo available for the last 6 nights of our trip. Close to the Zocolo and other areas of interest. We had room 10 and were happy but there is some street noise. Try room 12 or 2 for a quieter room but I don’t think you will have a window to outside. The hotel is charming especially the top deck restaurant with the views and excellent service. Thank you Daniela and Hugo! The front desk treated us so graciously. Annie is spectacular at her job. We felt like family. She looked after every need we had with the utmost attention. The hotel is very secure which is important to us as women travelers.
Stayed 6 nights in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love, love, loved the stay!

We loved it from the moment we walked in! The beauty, the atmosphere and every staff member we encountered was over the top helpful, courteous & kind. Truly 1-of-top 5 places we’ve stayed in our many travels & experiences abroad.
Our room!
Upper level walkway.
Stayed 9 nights in Jan 2025

10/10 Excellent

Miguel, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady Guadalupe is very helpful , going a mile ahead and going the extra mile in order to have the guests with a great experience.. she really knows what hospitality means.....simply she makes you feel at home away from home . Congratulations Guadalupe keep the good work
Stayed 1 night in Jan 2025

10/10 Excellent

marlene

Travelled with partner
Liked: Amenities
Exceptional customer service and location. The property is gorgeous. Guadalupe and Ana are awesome!
Stayed 3 nights in Jan 2025