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OYO Hotel Familiar Tollan Cholula

3.0 star property

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Photo gallery for OYO Hotel Familiar Tollan Cholula

Superior Room
Lobby sitting area
Property entrance
Standard Room, 2 Queen Beds | Room amenity
Superior Room | Bathroom

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
0, Calle 19 Ote. 613, San Pablo Tecamac, San Pedro Cholula, PUE, 72750
  • Place, Zócalo
    ‪12 min walk‬
  • Place, Great Pyramid of Cholula
    ‪15 min walk‬
  • Place, University of the Americas Puebla
    ‪9 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Double Room

Desk, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

OYO Hotel Familiar Tollan Cholula

Along with a 24-hour front desk, this smoke-free hotel has free self parking and free WiFi in public areas. Other amenities include multilingual staff assistance.
OYO Hotel Familiar Tollan Cholula offers 15 accommodations with complimentary bottled water and complimentary toiletries. Accommodations offer separate sitting areas and include desks. Televisions come with satellite channels.

Bathrooms include showers. This San Pedro Cholula hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided daily.

During your stay at OYO Hotel Familiar Tollan Cholula, you'll be within walking distance of Great Pyramid of Cholula. Enjoy features like free WiFi in public areas and free self parking.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Services include luggage storage
  • Just a 2-minute drive from Great Pyramid of Cholula and 11 minutes from Angelopolis Commercial Center
OYO Hotel Familiar Tollan Cholula offers its guests multilingual staff. Public spaces have free WiFi. Free self parking is available.

This 3-star San Pedro Cholula hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at OYO Hotel Familiar Tollan Cholula

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

OYO Hotel Tollan
Oyo Familiar Tollan
Hotel Familiar Tollan
OYO Hotel Familiar Tollan Hotel
OYO Hotel Familiar Tollan San Pedro Cholula
OYO Hotel Familiar Tollan Hotel San Pedro Cholula

OYO Hotel Familiar Tollan Cholula Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 40 out of 121 reviews
Rating 8 - Good. 37 out of 121 reviews
Rating 6 - Okay. 19 out of 121 reviews
Rating 4 - Poor. 11 out of 121 reviews
Rating 2 - Terrible. 14 out of 121 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

DAVID URREA

Everything was great, and within walking distance of
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Yael Sebastian

Liked: Cleanliness
Disliked: Staff & service
.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Porfirio

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Enrique

Es una propiedad promedio calidad precio.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

olivia

Liked: Cleanliness, staff & service
Muy bien el hotel y el personal solo que no hay amenidades solo un jaboncito rosa Venus nonponen agua ni vasos
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

BIAANI

Hice la reservación, y nunca especificaron que el pago es únicamente por transferencia o efectivo. La verdad no estuve conforme con eso.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Juan Abraham

Liked: Cleanliness, staff & service, amenities
Todo excelente muchas gracias
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Jesus Ramon

Liked: Cleanliness, staff & service
Muy limpia la habitación
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Jazmin

No habia agua caliente. Me cobraron comision pornpagar con tarjeta Adicional me corbraron 89 pesos mas a mi tarjeta desde que reserve y se supone que solonera gatantia y pago directo
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Raúl

Liked: Cleanliness, staff & service
Disliked: Amenities
La habitación limpia y cómoda, muy amable el personal, pero no nos dieron toallas, no había agua caliente y no hay división entre la regadera y el sanitario, entonces se moja todo. Hay una TV, pero sin señal de canales abiertos, sólo se pueden ver aplicaciones (Netflix, Prime Video, YouTube).
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Monserrat

Disliked: Cleanliness, amenities, property conditions & facilities
El servicio fue pésimo. No había agua No había toallas Y al momento de solitar ambos servicio no existió personal para solucionar el problema.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

José Alfredo

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Faltaban accesorios en la habitación. El baño carecía de herrajes: toalleros dispensador de papel higiénico ni cancel para la regadera. No tenía toallas. La habitación No tenía ventanas.
Stayed 1 night in Nov 2025
Verified

8/10 Good

JORGE AVILA

Liked: Cleanliness, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2025
Verified

6/10 Okay

MARIA ELENA

El estacionamiento está bien, esta cerca del centro, hay tienda cerca, las televisiones de los cuartos no servían, en cuarto la cama estaba muy mojada por filtración de agua, ni hay suficiente agua caliente, el o papel de baño y el jabón que dan lo es suficiente éramos 3 personas por cuarto
Stayed 1 night in Oct 2025
Verified

8/10 Good

juan D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aún cuando se me había notificado la confirmación, la persona encargada dijo no tengo nada todavía, tuve que iniciar de nuevo ya estando allí y pagué en efectivo.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Muy seguro
Stayed 1 night in Jul 2025
Verified

8/10 Good

Irvin

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar esta bien la vrd, solo la cama es muy dura y las sabanas y cobijas frias, pero hay lindos lugares al rededor de ahi
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Diana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parece más un hotel de paso, mucho ruido, las camas super duras, solo te dan un rollo de papel y un jabón mini, toallas húmedas
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Juan Antonio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Colchón feo, TV sin cable y falla de agua
Stayed 1 night in Jun 2025
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse, el unico inconveniente es que no hubo agua caliente, fuera de eso, excelente servicio
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Ariadna

Liked: Cleanliness, staff & service, property conditions & facilities
No me gustó mucho no te dan shampoo, y las toallas y el jabón es limitado
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Irving

Liked: Cleanliness, amenities, property conditions & facilities
La atención es buena y las instalaciones limpias. Lugar tranquilo
Stayed 2 nights in May 2025
Verified

8/10 Good

VICTOR HUGO

Liked: Cleanliness, staff & service
Fue intermitente el agua caliente. Es buena opción de alojamiento por la ubicación.
Stayed 1 night in May 2025
Verified

4/10 Poor

FER

Disliked: Staff & service, amenities, property conditions & facilities
Muchos problemas con la habitación, cerraban el servicio de agua y no había para el sanitario, o lavarse las manos....tenía que buscar al personal para que abrieran la llave de paso, la TV no tenía señal para ver canales....mucho que desear de este lugar.
Stayed 1 night in Apr 2025