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Quinta Real Puebla

4.0 star property
VIP Access

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3 restaurants, breakfast served
Property preview
Suite Gobernador
Premium Doble King
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Gym

Explore the area

View in a map
Av. 7 Poniente 103 Col. Centro, Col. Centro Histórico, Puebla, PUE, 72000
  • Place, Puebla Cathedral
    ‪3 min walk‬
  • Place, Zócalo de Puebla
    ‪3 min walk‬
  • Place, Puebla Convention Center
    ‪12 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪55 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite Gobernador

Suite Gobernador

Suite Gobernador

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Novicias Cama King Size

Novicias Cama King Size

Novicias Cama King Size

9.4 out of 10
Exceptional
(22 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Novicias 2 Camas Dobles

Novicias 2 Camas Dobles

Novicias 2 Camas Dobles

9.8 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Habitación Gran Clase Cama King Size

Habitación Gran Clase Cama King Size

Habitación Gran Clase Cama King Size

10.0 out of 10
Exceptional
(12 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Habitación Gran Clase 2 Camas

Habitación Gran Clase 2 Camas

Habitación Gran Clase 2 Camas

7.6 out of 10
Good
(11 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Superior Cama King Size

Habitación Superior Cama King Size

Habitación Superior Cama King Size

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Habitación Superior 2 Camas

Habitación Superior 2 Camas

Habitación Superior 2 Camas

8.8 out of 10
Excellent
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Novicias Cama Matrimonial

Novicias Cama Matrimonial

Novicias Cama Matrimonial

8.0 out of 10
Very good
(13 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitación Gran Clase Cama Matrimonial

Habitación Gran Clase Cama Matrimonial

Habitación Gran Clase Cama Matrimonial

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for New Class King

New Class King

New Class King

  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for New Class Queen

New Class Queen

New Class Queen

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for New Class Doble Queen

New Class Doble Queen

New Class Doble Queen

  • 20 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Doble

Deluxe Doble

Deluxe Doble

  • 23 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Doble Queen

Deluxe Doble Queen

Deluxe Doble Queen

  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Real King

Premium bedding, in-room safe, desk, iron/ironing board

Real King

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Doble King

Premium Doble King

Premium Doble King

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Queen

Premium Queen

Premium Queen

  • Sleeps 3
  • 2 Queen Beds

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About this property

Quinta Real Puebla

Luxury hotel with 3 restaurants and a full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and valet parking.
Quinta Real Puebla offers 84 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 65-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SORELLE. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Quinta Real Puebla. During your stay, you're just a quick walk from Zócalo de Puebla. Free WiFi in public areas, 3 restaurants, and a full-service spa are available.
  • Free WiFi
  • Enjoy a bite to eat at one of the 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Indulge with massages at SORELLE
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Zócalo de Puebla and 5 minutes by foot from Puebla Cathedral
Quinta Real Puebla offers its guests a full-service spa and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 500 square feet (46 square meters) and includes a conference center. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Quinta Real Puebla. Parking is available for a fee.

This 4-star Puebla hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
Refectorio - This restaurant serves breakfast, lunch, and dinner.
Mezcaleria Las Novicias - Onsite bar. Open daily.
Nevados - Onsite restaurant. Open daily.
Panareo - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Valet parking on site (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 185 to 235 for adults and MXN 115 to 115 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Mezcaleria Las Novicias
  • Nevados
  • Panareo
  • Refectorio

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (500 square foot of space)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Low-height counter and sink
  • No lift
  • Smooth flooring in room
  • Wheelchair accessibility

More

  • 4 floors
  • Banquet hall
  • Built in 1596
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 185 to 235 for adults, and MXN 115 to 115 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Quinta Real Hotel Puebla
Quinta Real Puebla
Quinta Real Puebla Hotel
Quinta Real Puebla Hotel
Quinta Real Puebla Puebla
Quinta Real Puebla Hotel Puebla

Quinta Real Puebla Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 659 out of 1002 reviews
Rating 8 - Good. 184 out of 1002 reviews
Rating 6 - Okay. 91 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Leslie

Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel to stay. Very clean and the staff is very friendly. It is next to the Zocalo. Excellent choice for pleasure or business trip.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location. Location

Location location location, great location! Hotel was very comfortable and staff was very accommodating.
Stayed 3 nights in Jul 2025

10/10 Excellent

Evert, Grapevine

Liked: Cleanliness, amenities, property conditions & facilities
Great property with great service close to everything.
Stayed 3 nights in Jul 2025

10/10 Excellent

JESUS F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the outdoor area inside the property. Because it was outdoors, they should allow smoking. The brunch was lovely and the live music was nice. The front desk was very accommodating, pleasant, and worked to ensure your our stay was comfortable. They even handled transportation needs.
Stayed 2 nights in Jul 2025

10/10 Excellent

Esmeralda

Stayed 4 nights in Jun 2025

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Edgar, Las Vegas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay and to enjoy
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisandro, Pearland

Liked: Cleanliness, amenities, property conditions & facilities
Cleaness
Stayed 1 night in Jul 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility in a convenient location. Clean and great customer service.
Stayed 3 nights in Jun 2025

8/10 Good

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location !
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth, FOOTHILL RANCH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
May I suggest,
Stayed 1 night in Jun 2025

4/10 Poor

Carlos

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Buena ubicación, el personal muy amable. Sin embargo, las fotos de las habitaciones no son reales, me dieron una habitación completamente diferente a lo que pagamos. A pesar de ser socio GOLD de expedía, tampoco nos ofrecieron upgrade de habitación ni nos sentimos VIP.
Este fue el tamaño del baño que recibimos, no podías tener la puerta abierta y tener espacio para lavarte los dientes.
Esto fue lo que recibimos.
Stayed 1 night in Jun 2025

10/10 Excellent

Wilfrido R, Edina

Stayed 5 nights in Jun 2025

10/10 Excellent

Betzabet

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
100% recommend
Stayed 3 nights in Jun 2025

10/10 Excellent

Ximena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bien ubicado, muy cerca del zócalo, iglesias y muchos restaurantes. Nos quedamos en el 4to piso, recién remodelado, todo nuevo, moderno, camas muy cómodas (el elevador solo llega al 3er piso, no fue un problema). Pudimos dejar las maletas antes del check in, lo que fue cómodo para poder irnos a caminar los alrededores sin ese pendiente. El hotel tiene estacionamiento, se paga aparte.
Stayed 1 night in Jun 2025

8/10 Good

Erika

Stayed 2 nights in Jun 2025

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately my partner and I weren’t fully briefed on Puebla when we booked our stay. We definitely would’ve shifted our itinerary to stay and explore a couple more days. We did get to do some exploring in the hotel, and it was beautiful and fascinating. Highly recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

Nikolai

Liked: Cleanliness, amenities, property conditions & facilities
Built in a former monastery, it has unique feeling of touching the history without leaving your comfort. Friendly stuff and upscale shopping available
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent service from Roberto Barra at Bar and everyone at front desk, facility was beautiful.. great all around
Stayed 8 nights in May 2025

10/10 Excellent

Jose

Stayed 1 night in Apr 2025

10/10 Excellent

Ricardo Alberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in May 2025

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to have a good experience of history this is the place. My room was beautiful high ceilings and the decoration was beautiful, also the surrounding areas were very nice and decoración. I only wish they had a small refrigerator in the room, but everything is very close to buy wherever you need. The personal stuff is very friendly, I will definitely comeback.
Stayed 6 nights in May 2025

8/10 Good

LInda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were quiet and comfortable, there was rain shower head and your hair was got wet and the shower was very small. Overall a beautiful hotel in a great location
Stayed 7 nights in Apr 2025