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Puerto Aventuras Hotel & Beach Club

3.5 star property

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Photo gallery for Puerto Aventuras Hotel & Beach Club

Business centre
Business centre
Lobby
Business centre
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Carretera Chetumal Puerto Juarez KM269.5, Puerto Aventuras, QROO, 77750
  • Place, Oasis Beach
    ‪2 min walk‬
  • Place, Dolphin Discovery
    ‪2 min walk‬
  • Place, Puerto Aventuras Marina
    ‪3 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Patio, Garden View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Patio, Garden View

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Partial Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Partial Sea View

8.0 out of 10
Very good
(5 reviews)
  • Partial sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Patio, Garden View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Patio, Garden View

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Partial Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Double Beds, Partial Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • Partial ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View | Balcony

Deluxe Room, 2 Double Beds, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Property grounds
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  • Pool
  • Hot tub
  • Breakfast included
4.0 out of 5, Very good, 1,113 reviews
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About this property

Puerto Aventuras Hotel & Beach Club

This smoke-free hotel features 2 outdoor pools, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Puerto Aventuras Hotel & Beach Club offers 30 air-conditioned accommodations with outdoor private hot tubs and safes. Rooms open to patios. 42-inch plasma televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Puerto Aventuras hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.
Our customers tell us they can't get enough of the helpful staff at Puerto Aventuras Hotel & Beach Club. During your stay, you're just a quick walk from Oasis Beach. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, a swim-up bar, and a poolside bar
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Oasis Beach and CEDAM Museum
As a guest of Puerto Aventuras Hotel & Beach Club, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Puerto Aventuras Hotel & Beach Club. Self parking is free.

This 3.5-star Puerto Aventuras hotel is smoke free.

LA ISLA - Onsite tapas bar.
EL XENOTE - This restaurant specializes in international cuisine. Open daily.
LOBBY BAR - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • EL XENOTE
  • LA ISLA
  • LOBBY BAR

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Hot tub

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • Dining table
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Puerto Aventuras Hotel & Beach Club

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Pa Beach Club Hotel
Puerto Aventuras & Beach Club
PA Beach Club Hotel by GuruHotel
Puerto Aventuras Hotel Beach Club
Puerto Aventuras Hotel & Beach Club Hotel
Puerto Aventuras Hotel & Beach Club Puerto Aventuras
Puerto Aventuras Hotel & Beach Club Hotel Puerto Aventuras

Puerto Aventuras Hotel & Beach Club Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 136 out of 233 reviews
Rating 8 - Good. 55 out of 233 reviews
Rating 6 - Okay. 26 out of 233 reviews
Rating 4 - Poor. 7 out of 233 reviews
Rating 2 - Terrible. 9 out of 233 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Angel Enrique Adrianza, Cambridge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spotless, the pool and beach were spectacular, the staff was excellent, highly recommended
Stayed 4 nights in Jan 2026

6/10 Okay

Lily

Travelled with group
Disliked: Amenities
The entire hotel. It’s not warm welcome. It’s cold. (Feels like a morgue) It’s not appealing. Suites are old. Lots of dead bugs behind the night table. They’re nothing no kettle, coffee or tea. Ice machine not in service. It’s not anything what’s on the website. Guest have to pay to use the beach amenities. Like any outside guest Understand it’s extremely central but it should be better than that.
Stayed 13 nights in Jan 2026

10/10 Excellent

Randall, Paradise Hill

Stayed 7 nights in Jan 2026

6/10 Okay

Ken

Room was very dated. No English TV
Stayed 7 nights in Jan 2026

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2026

10/10 Excellent

Jesse

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
so good in every way - we are going back next year.
Stayed 6 nights in Jan 2026

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was great as well as the location. Centralized to everything for shopping and dining.
Stayed 6 nights in Jan 2026

8/10 Good

Gibson

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were pretty clean with daily room bed sheets change and cleaning, the staff is nice and welcoming
Stayed 4 nights in Jan 2026

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice view. Beach service was kinda slow.
Stayed 1 night in Jan 2026

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pedro the hotel boss man was very accommodating.
Stayed 10 nights in Jan 2026

8/10 Good

Kara

Stayed 6 nights in Jan 2026

10/10 Excellent

Kazimir

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were amazing, staff was feiendly and very helpful. The beach was the best.
Stayed 7 nights in Jan 2026

10/10 Excellent

Ajaya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was fine, faulty faucet..but overall the stay was goid.
Stayed 2 nights in Jan 2026

10/10 Excellent

Caroline

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We traveled to Mexico in October and had an exceptional stay at this resort. The property is stunning, with beautifully designed outdoor pools and a beach bar that became our favorite place to unwind. The level of service was outstanding—warm, attentive, and genuinely welcoming. The culinary experience truly exceeded expectations. After a fishing trip, the chef prepared the wahoo we caught three different ways over two days, each dish better than the last. One evening, they even fired up the pizza oven at the beach bar and served gourmet pizzas poolside, which felt both indulgent and effortlessly relaxed. The food, atmosphere, and overall experience were superb. We would absolutely return.
Stayed 4 nights in Oct 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2025

6/10 Okay

Jeanette

Stayed 7 nights in Nov 2025

6/10 Okay

jeanette

Liked: Cleanliness, property conditions & facilities
The grounds are beautiful.The room was spacious but lacked a microwave or coffee maker. When we requested a coffee maker, we were told that they weren't provided and room service was not available. However, house keeping and wait staff were always friendly and accommodating. During a downpour there were no umbrellas available for us to borrow from the front desk. We were left with a bit of our sour note when we asked for our friends to visit who were staying nearby and we were told they would each have to pay a large fee. We were hoping to get a group rate as there were 10 of us but we were told the rates were as is. The hotel stood out as not accommodating and trying to be exclusive which in turn isolated it from more business. It was unfortunate that our friends could not join us so we joined them. The area offers so much to do that we enjoyed the local restaurants, shops, and pubs. The Oxo across from the hotel was a bonus as well.
Stayed 1 night in Nov 2025

2/10 Terrible

prasanga

Stayed 7 nights in Dec 2025

2/10 Terrible

Kyla

Travelled with family
Liked: Amenities
We did not see much staff to help you around. They put us on the third floor with no elevator, which it wasn't very nice view, but the music by the pool was on most of the day and it was very annoying and loud. I didn't like it at all. It seemed like no one is around. No phone in the room is very odd through has not been upgraded they did upgrade some of the grounds. I don't know it used to be better. It's not as good now, but the room was OK.
Stayed 1 night in Dec 2025

10/10 Excellent

Sylvie

Stayed 1 night in Dec 2025

10/10 Excellent

Grace

Stayed 1 night in Dec 2025

10/10 Excellent

Myles

Liked: Cleanliness, amenities, property conditions & facilities
Great place relaxed clean great service and people
Stayed 3 nights in Dec 2025

6/10 Okay

James

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We were under the impression with a recent remodel it included the rooms. It did not. They are definitely antiquated. Old bedding, facets et. The phone never worked. The clock radio was in the drawer broken. We never got hot water to shower. It was only warm. Service was not good. There could be 6 workers standing around at the bar and you could wave your arm all you wanted and get no service. Only one day we got someone that recognized we would like something. The music they play in the morning is gentle and smooth but the rest of the day till almost midnight is just boom boom boom, boom boom don’t plan on an afternoon nap. When we booked, there was supposed to be a hammock on the balcony we never got one placed, even though we asked. The restaurant was super expensive was better to go out and walk the circle to get rolls and coffee or lunch and dinner at any given time there was no more than six people in the pool and we were there eight days I don’t know what’s going on there but it felt very peculiar. The locals are very upset with the restructuring. Any given night, we would walk the dolphin circle, and there were lots of people out eating music playing chatting. It was wonderful when we would go back to the hotel. It was completely dead and one night they shut off all of the pool lights everything so you could’ve broke your neck if you’ve been down there, but they shut them all off and boomed the music. It’s heavy male workers observing few vacationers.
Stayed 8 nights in Nov 2025

8/10 Good

ilga, Midland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderful
Stayed 9 nights in Dec 2025

10/10 Excellent

David

Stayed 6 nights in Dec 2025