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Casa del Lago Lodging House

2.0 star property

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Photo gallery for Casa del Lago Lodging House

An outdoor dining area with round tables, chairs, and potted plants.
A room with a checkered floor, a bed with green pillows, a wooden ceiling, and a window with curtains.
A beach with rocky foreground, sandy shore, and palm trees in the background.
A building with a stone wall and a thatched roof, surrounded by lush greenery and flowering plants.
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Moisés Brito, Puerto Ayora, Islas Galápagos
  • Place, Las Ninfas Lagoon
    ‪2 min walk‬
  • Place, Malecon
    ‪5 min walk‬
  • Place, Academy Bay
    ‪5 min walk‬

Room options

View all photos for Media Luna Suite

A bed with a wooden headboard, a small window, and a wardrobe with hanging space.

Media Luna Suite

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Del Lago Suite

A room with a checkered floor, a bed with green pillows, a wooden ceiling, and a window with curtains.

Del Lago Suite

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Tortuga Bay Suite

A bed with a wooden headboard, a blue and white bedspread, and two pillows.

Tortuga Bay Suite

  • Garden view
  • 29 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Ninfas Suite

A hotel room with two beds, a wooden ceiling, and a view through an arched window.

Ninfas Suite

  • Garden view
  • 41 sq m
  • 4 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Cucuve Suite

A bedroom with a stone wall, wooden ceiling beams, a bed with grey bedding, and a nightstand with a lamp.

Cucuve Suite

  • Garden view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Casa del Lago Lodging House

A coffee shop/cafe, tour/ticket assistance, and a garden are available at this bed & breakfast. WiFi in public areas is free. Other amenities include a front-desk safe.
Casa del Lago Lodging House offers 5 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Casa del Lago Lodging House, you're just a quick walk from Galápagos National Park. Features include free WiFi in public areas and a coffee shop/cafe.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include a front-desk safe, locker space, and a terrace
  • Steps from Galápagos National Park and Las Ninfas Lagoon
There's a coffee shop/cafe on site. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Casa del Lago Lodging House.

Smoking is allowed in designated areas at this Puerto Ayora bed & breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • No lift
  • Stair-free path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Paper towels

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 9:00 AM; Check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
The front desk is open daily from 8:30 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 1 and younger are not allowed at this property. All guests older than 1 are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:30 AM - 7:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out.
Property Registration Number 219956965
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Casalago Galapagos
Casa del Lago Lodging House Puerto Ayora
Casa del Lago Lodging House Bed & breakfast
Casa del Lago Lodging House Bed & breakfast Puerto Ayora

Casa del Lago Lodging House Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Jingyuan

Disliked: Amenities, property conditions & facilities
The Tortuga bay suite is right by the street so you hear the street noise until about 10:30pm on workdays and about 11:30pm on a Friday. The air conditioner doesn’t work well. It makes a noise at night and is quite disturbing. With the many mosquitoes, we could not open the windows and it was quite a terrible experience to sleep at night. The soap and shampoo/body wash are diluted. The fridge is incredibly noisy and you cannot sleep with it being on. The plates are dirty and require extra cleaning. Space is very small for a family of four and there isn’t much space for luggage. Oh, and there is no breakfast option (with pay) at all.
Stayed 4 nights in Dec 2023
Verified

4/10 Poor

Ying

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience

We (family of 3) stayed for 4 nights in the tortuga bay suite. So I can only speak for the room we stayed and not sure how other rooms are as they are all different. Overall, we are very disappointed and feel frustrated on our stay. The room looks nothing like the pictures. It is very small, dark, damp and hot with little space for luggages. The description says there is 32 inches LED TV, but there is no TV at all. My husband and I with our 8 year old son are skinny people, but we feel nowhere to move in the room. No counter space in the bathroom for toiletries at all. When we first arrived, the ac wasn’t working. Although the host called the technician to fix it. It was only better the first night. For the rest of our stay, the ac only made loud noise but no cold air. We asked to change room but we were told no room left. There was a small window facing the bed on the wall between our room and the outside hallway. And The light was on every night until midnight, which makes the sleep impossible. We WhatsApped the host to turn off the light, but the host never got back to us. Also since the window next to the bed is right next to the busy street, it is extremely loud when every car passing by. We almost wake up every hour with the noise and the light. The only pro is the location which is 5 minutes walk to the town and the pier. I wouldn’t pay $150 for this type of room.
Stayed 4 nights in Dec 2023
Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Casa del lago est un établissement charmant, où l'accueil est de grande qualité. Elena est presente et tres serviable. Les chambres sont belles, decorées avec goût et confortables. La presence de petit patio avec table et chaises offre un espace supplementaire à la chambre. Les petits dejeuners sont succulents.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Daniela

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Compromiso no respetado

Un lugar acogedor, lamentablemente no cumplieron con lo q estaba indicado en la página de hoteles.com Indicaba que dentro del valor estaba incluido el desayuno, pero la dueña comentaba q era una promoción anterior, y culpaba a esta app de no actualizarlo. Desde el principio no hubo buena predisposición en este tema, a pesar de enseñarle lo q indicaba en la página
Stayed 4 nights in Oct 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hosts guiding us about Galapagos with good room and great ambience around the hotel.
Stayed 5 nights in Oct 2019
Verified

10/10 Excellent

Thomas

Stayed 4 nights in Jun 2024
Verified

8/10 Good

Joseph

Stayed 12 nights in Jan 2024
Verified

4/10 Poor

A

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Verified

8/10 Good

FRANCOISE

Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2022
Verified

10/10 Excellent

Michael

Stayed 3 nights in Jul 2022