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Hotel Albatross

3.5 star property

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Photo gallery for Hotel Albatross

Double Room, 1 King Bed, Balcony, City View
Porch
Front of property
Snack bar
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
Av Baltra y Albatros, Puerto Ayora, Galapagos, 200350
  • Place, Las Ninfas Lagoon
    ‪14 min walk‬
  • Place, Fishing Piers
    ‪14 min walk‬
  • Place, Malecon
    ‪17 min walk‬
  • Airport, Isla Baltra (GPS-Seymour)
    ‪120 min drive‬

Room options

View all photos for Double Room, 1 King Bed, Balcony, City View

Double Room, 1 King Bed, Balcony, City View

Double Room, 1 King Bed, Balcony, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Queen Beds, Balcony, City View

Twin Room, 2 Queen Beds, Balcony, City View

Twin Room, 2 Queen Beds, Balcony, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Double Room, 1 King Bed, Balcony, City View

A bedroom with a bed, a wooden headboard, a nightstand, a lamp, a wooden door, and a window with blinds.

Double Room, 1 King Bed, Balcony, City View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Room, 2 Queen Beds, Balcony, City View

A hotel room with two beds, a sofa, and a window with a view.

Twin Room, 2 Queen Beds, Balcony, City View

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hotel Albatross

This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and a seasonal outdoor pool.
Hotel Albatross offers 35 accommodations with laptop-compatible safes and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations. Irons/ironing boards and hair dryers can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Albatross, you'll be within walking distance of Las Ninfas Lagoon. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Albatross
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, an elevator, and a rooftop deck
  • Onsite recreation includes bike rentals
  • Steps from Galápagos National Park and 12 minutes by foot from Las Ninfas Lagoon
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at Hotel Albatross.

This 3.5-star Puerto Ayora hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 9 AM.
Albatross - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Palo Santo - Onsite bar.
Palo Santo - Onsite café.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Albatross
  • Palo Santo
  • Palo Santo

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

The property charges 10 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Albatross

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
  • Deposit is payable by PayPal and is due within 72 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 10 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPal
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Albatross Puerto Ayora
Albatross Puerto Ayora
Hotel Albatross Hotel
Hotel Albatross Puerto Ayora
Hotel Albatross Hotel Puerto Ayora

Hotel Albatross Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 10 out of 22 reviews
Rating 8 - Good. 7 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a 3.5 star stay

This was the most disappointing hotel we have ever booked through hotels.com. The largest concern was the inability to connect with someone when a problem arises, as there was a young girl at the desk unable to assist us and we were unable to reach the owners via email or phone. They misrepresented themselves as having a city view, but are actually situated next to a container truck lot and a petroleum filling staton. Also, there was a loud groaning noise in the hotel until 8:00 pm. At night. The bathtub was soft in the bottom, there were insects in the light fixtures, the room phone did not work, and the buffet breakfast was mediocre. A very disappointing stay and at a higher price than other hotels.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are so nice and helpful. Breakfast was ver good. Hotel felt very safe. Is about 10 min walk from town which we didn’t mind but could be an issue for some. There is construction going on across the street which makes it a bit loud - this was the only negative for us. We would stay there again
Stayed 6 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a room on the third floor. The room was very spacious, the bed seemed to be a California king (could be just a king but it felt huge) and was very comfortable. The pool and hot tub are on the third floor too, so it was nice to be able to walk out of the room to get to the pool/hot tub. What we did not like much was the location. Even though it is within walking distance of the pier, this hotel is located in an industrial zone (nothing pretty to see around). In one side of the hotel there is an ongoing construction (loud) and on the other side there are small houses where locals live. Locals have roosters and goats, and those get very loud starting at 4 am. We understand that those things are out of the control of the hotel, however, it does affect the whole experience. We would recommend this hotel, as the staff and service was amazing—just bring ear plugs :)
Stayed 6 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Very friendly and helpful staff Very clean Poor location - next to industrial area/ghetto Little/no hot water many times and very low pressure VERY FIRM bed - my wife loved it/I did not Typical food for that part of the world
Stayed 5 nights in Dec 2019
Verified

2/10 Terrible

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel but terrible location

The hotel itself I can’t say a bad word against but when we arrived they put us in a room that overlooked a new hotel building site. With the ceiling to floor windows this proved unacceptable as we had builders looking into our room. Next room they put us in had a view of s container yard and shanty town building. 1st thing I saw was a man having s shower outside and using his outside toilet. The hotel itself is new and offers everything u need. If your happy with keeping your blinds closed all day and putting up with the noise of a building site then thid is place is for you but in afraid not for us. A big thank you for hotels.com for sorting us out without paying the 50% charge for us not choosing to stay there. The hotel receptionist was very helpful too
Stayed 5 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
We wanted to cancel our stay after 1 night and the manager, Joey, was very cooperative and friendly, assisting us with no cancelation fee
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service
A bit far from the center of the town. It was a ten minute walk to anything. Very Friendly staff but only one staff member spoke fluent English. The hotel was surrounded by construction sites and a large container warehouse.
Stayed 5 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joy and the rest of the staff made me feel very welcome. I hope to be back again, and if so, I'll be staying at the Hotel Albatross! Hey, Joy - send me that email. I would love to keep in touch.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went during a week when tourism was slow and the hotel still was amazing with custom breakfast to make sure it fit our tour schedules. The cook came in at 6:30 am twice during the week just for us. Hotel was clean, safe and they did everything needed to ensure stay is good. Pool was nice as well on top. Rooms comfortable for family and groups even. Not by the port or Charles Darwin Ave but also close, walk was 10 minutes to beat food street and tourist area or taxi $1.50 which is easy to get. Will come back and do this hotel again.
Stayed 5 nights in Jan 2019
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great !

Great experience! Beautiful place Santa Cruz Island , nice people ... wonderful
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

luis ramon

Muy buena calidad humana en la atención. un poco alejado del centro comercial de la isla. muy buenas instalaciones.
Stayed 7 nights in Oct 2018
Verified

8/10 Good

alka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
service and overall -great;only issue was that it is npot close to "city" -no local restaurants ;away from the center of all tourist activities;cabs easily available
Stayed 1 night in Jun 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Albatros

The hotel was very nice. Everything was in good condition and relatively new. The rooms were large with a comfortable bed and good air conditioning. The hotel also had surprisingly fast WiFi compared to what else we had encountered in the Galapagos. The location was a little far from most of the shops and restaurants on the main street but it’s only $1.50 taxi anywhere in town. It also had an excellent breakfast. Overall it was a nice place to relax for 2 days after we finished our cruise.
Stayed 2 nights in May 2018
Verified

8/10 Good

Shane

Liked: Cleanliness, staff & service, room comfort

Relatovely new hotel on the outskirts of town

First the good. It is pretty new.and other than stains on the bathtub, its in very good shape. Good and bad is that out of 35 rooms, we were the only guests. Its a small town so the 9 block walk from the docks were not a problem for us. Maybe more important to others. Surrounding neighborhood is not beautiful. The only bad thing and it is BAD. The noise from roosters and barking doga started at 5am every morning. Loud enough to penetrate the walls. You won't need an alarm, I promise you.
Stayed 2 nights in Jan 2018
Verified

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel was great and just a few blocks from the port. Employees were nice and super helpful. Rooms were clean.
Stayed 5 nights in Dec 2017
Verified

10/10 Excellent

Claudia Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso hotel, ideal para descansar porque tenés todo al alcance de tu mano allí mismo. La pileta es hermosa y todo está preparado para un gran disfrute.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Great service. Street construction nearby seemed to increase traffic and noise.
Verified

6/10 Okay

Timolardo Edison

Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018