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Hotel Palmeras

3.0 star property

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Photo gallery for Hotel Palmeras

Hiking
Double Room
Outdoor pool
Point of interest
Breakfast, lunch and dinner served

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Tomás de Berlanga S/N e Islas Plazas, Puerto Ayora
  • Place, Malecon
    ‪3 min walk‬
  • Place, Las Grietas
    ‪3 min walk‬
  • Place, Fishing Piers
    ‪5 min walk‬
  • Airport, Isla Baltra (GPS-Seymour)
    ‪122 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

  • 40 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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Triple Room

Triple Room

  • 50 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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Quadruple Room

Quadruple Room

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Palmeras

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
Hotel Palmeras offers 41 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Televisions come with cable channels.

Bathrooms include showers. This Puerto Ayora hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Palmeras, you're just a quick walk from Galápagos National Park. Free breakfast, free WiFi in public areas, and a free manager's reception are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Bistro del Mar, a family restaurant that serves Regional cuisine
  • Take a swim in the outdoor pool
  • Services include supervised childcare, dry cleaning/laundry, and luggage storage
  • Steps from Galápagos National Park and 4 minutes by foot from Las Grietas
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Event space at this hotel measures 1292 square feet (120 square meters) and includes a conference center. An outdoor pool, a terrace, and a garden are also featured at Hotel Palmeras.

This 3-star Puerto Ayora hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9 AM. The hotel hosts a free manager's reception daily.
Bistro del Mar - This family restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bar Madera Fina - Onsite karaoke bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Bar Madera Fina
  • Bistro del Mar

Things to do

  • Art gallery
  • Designer stores
  • Outdoor pool

Family friendly

  • Art supplies
  • In-room babysitting
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (1,292 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Communal living room
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Palmeras

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Palmeras Puerto Ayora
Palmeras Puerto Ayora
Hotel Palmeras Hotel
Hotel Palmeras Puerto Ayora
Hotel Palmeras Hotel Puerto Ayora

Hotel Palmeras Reviews

Reviews

4.8
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

5.2/10

Cleanliness

4.8/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Ambar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomendado

Al llegar no tenían nuestra reserva, no hay buena limpieza, ni servicio, no reciben pagos con tarjeta y no son resolutivos. Valores súper altos y dicen que no los colocan ellos sino la aplicación, es decir, no se responsabilizan
Stayed 2 nights in Dec 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money

When we arrived the hotel was unable to find the booking. Whilst at reception another guest was complaining their toilet didn't flush and their air conditioning didn't work. The receptionist was not welcoming and when we got to our room the sink had not been cleaned, the air conditioning was poor and the temperature of the shower was impossible to control. On our second day there was a cockroach in the room and until we asked for someone to come and help we were just given a can of 'raid'. We didn't swim in the pool and didn't see anyone in it. The water did not look clean enough. This hotel is not worth the number of stars given on the site.
Stayed 2 nights in Jun 2017
Verified

4/10 Poor

Tricia

Disliked: Staff & service, property conditions & facilities, room comfort

Lots of issues

The hotel could not find out reservation we made months earlier. Took an hour to get a room, they kept asking us what agency we had used and looked confused when we told them we had made our own reservations on the web. (and we speak Spanish!) Quality of room was barely adequate, towels were threadbare, air conditioning worked, but was very loud. Bathroom was very dated, but fairly clean at least.The breakfast was only OK, not a great variety. scrambled eggs every morning with a bread option and some fruit. The only good things were the location and the pool.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Comodo y sencillo. Tarifa media

Galapagos es un Excelente destino. Buen manejo de turismo. Hotel comodo y sencillo. Cerca a restaurantes y operadores de turismo
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort