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Mainao

3.5 star property

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Photo gallery for Mainao

Exterior
In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
BBQ/picnic Area
Free daily buffet breakfast

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Housekeeping

Explore the area

Map
Matazarnos, Indefatigable, Puerto Ayora, Islas Galápagos, 200350
  • Malecon
    ‪7 min walk‬
  • Charles Darwin Research Station
    ‪12 min walk‬
  • Playa de los Alemanes
  • Isla Baltra (GPS-Seymour)
    ‪72 min drive‬

Room options

View all photos for Standard Quadruple Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double or Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Triple Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

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About this property

Mainao

Hotel with free breakfast, steps from Galápagos National Park
Dry cleaning, a 24-hour front desk, and a computer station are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite.
Mainao offers 22 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

During your stay at Mainao, you're just a quick walk from Galápagos National Park. Free breakfast, free WiFi in public areas, and dry cleaning service are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include a front-desk safe, a computer, and a multilingual staff
  • Steps from Galápagos National Park and Fishing Piers
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Barbecue grills, multilingual staff, and tour/ticket assistance are also featured at Mainao.

Smoking is allowed in designated areas at this 3.5-star Puerto Ayora hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 8:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Electrical adapters
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mainao Hotel
Mainao Puerto Ayora
Mainao Hotel Puerto Ayora

Mainao Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 27 out of 31 reviews
Rating 8 - Good. 2 out of 31 reviews
Rating 6 - Okay. 2 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Janette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it!

Excellent stay for 2 nights. Super friendly staff and the breakfast was delicious. Would stay again. Beds very comfortable. Close to the main road.
Stayed 2 nights in Feb 2025

10/10 Excellent

Pavel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Jan 2025

10/10 Excellent

Francisco Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it!
Stayed 5 nights in Jan 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location and the staff were wonderful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service
Clean and spacious facility with attentive and helpful staff. Well situated to walk to all areas of Puerto Ayora, while being set back from the main streets so that it is quiet. Enjoyed my stay.
Stayed 6 nights in Jul 2024

10/10 Excellent

Sohil

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff! So helpful and welcoming. Will stay here again!
Stayed 4 nights in May 2024

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so unique in its design--like a Spanish villa. TIt is clean, bed comfortable, and well maintained. The staff was helpful and spoke enough English to communicate. The French/Spanish/English speaking young woman was outstanding. Very polite & did a great job of explaining about not using the water to brush our teeth or drink on the Islands, how they provided bottled water & a refill station. The breakfast was nice--eggs as omelet, fried, or scrambled. The mango juice was EXCELLENT! As was the papaya & pineapple we ate with breakfast. There is not an elevator so if you have difficulty hauling your luggage (they will help)--or yourself up multiple, narrow flights of stairs, you should ask for a ground level room.
Stayed 1 night in May 2024

10/10 Excellent

Mr. Brian Dean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Lei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. The property is quite and clean. Staffs are very nice and helpful. The location is very convenient. About 10 minutes walk to the pier for ferries to other islands and tour. i

10/10 Excellent

Mr. Brian Dean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Savalai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Functional. Nothing fancy. But practical. Not on the waterfront. But the Marina is literally few minutes away. Lot of dining options. Athenia was very helpful at the front desk.
Stayed 1 night in May 2024

10/10 Excellent

MARIO, Guayaquil

Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mateo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Honeymoon Suite (same price as other rooms) is absolutely beautiful - rounded ceiling, ample space, private balcony, and 180 windows. The bed was huge and comfortable. Staff was highly attentive and provided many recommendations throughout. Would highly recommend!
Stayed 3 nights in Feb 2023

10/10 Excellent

Veronica, Medford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff and Owners

6/10 Okay

Sabrina

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The staff was horrible not friendly at all extremely expensive for a hotel that does not give 5 star experience. Rooms are outdated. Bathroom is ridiculously small. Tv reception was bad, wifi reception was bad. Breakfast , was the same breakfast everyday. For 200 a day you expect better.
Stayed 3 nights in Sep 2022

10/10 Excellent

Maria Ricci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and accommodating. We were served good breakfast and the street where the hotel is located is clean.
Stayed 1 night in Jul 2022

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mainao Stay

Great location with a unique look and feel. The rooms are just okay, but the service was incredibly friendly and the breakfast was nice. It’s a place you’ll never forget just because if it’s unique vibe.
Stayed 2 nights in Jan 2022

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for family

good condition, only 4 mins walking distance to the pier (main street ) and the only fish market on the island, where you can buy lobster and brujo fish. 10 mins walking distance to the Charles Darwin Research Center.
Stayed 4 nights in Dec 2019

10/10 Excellent

Elisabeth

Liked: Cleanliness, property conditions & facilities, room comfort

Tolle Lage-tolles Hotel

Tolles Hotel zu tollem Preis. Super nettes Personal
Stayed 2 nights in Jan 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Quarto amplo, chuveiro maravilhoso, cama confortável. Todos muito atenciosos.
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica Mercedes

Liked: Property conditions & facilities

Excelente hotel

Personal sumamente amable, habitaciones amplias, muy cómodas y la limpieza impecable. Buen desayuno, buena ubicación.
Stayed 3 nights in May 2024