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Hotel Elegance Palmeras Playa

3.0 star property

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Photo gallery for Hotel Elegance Palmeras Playa

Outdoor pool, pool umbrellas, pool loungers
Interior
In-room safe, desk, cots/infant beds, rollaway beds
Banquet hall
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Avenida Venezuela 12, Puerto de la Cruz, Tenerife, 38400
  • Place, Martianez Shopping Centre
    ‪2 min walk‬
  • Place, La Paz Lookout
    ‪5 min walk‬
  • Place, Plaza del Charco
    ‪12 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪61 min drive‬

Room options

View all photos for Single Room

In-room safe, desk, cots/infant beds, rollaway beds

Single Room

  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Double Room

In-room safe, desk, cots/infant beds, rollaway beds

Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

In-room safe, desk, cots/infant beds, rollaway beds

Triple Room

  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Quadruple Room

In-room safe, desk, cots/infant beds, rollaway beds

Quadruple Room

  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Triple Room (2 Adults + 1 Child)

In-room safe, desk, cots/infant beds, rollaway beds

Triple Room (2 Adults + 1 Child)

  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room (2 Adults + 2 Children)

In-room safe, desk, cots/infant beds, rollaway beds

Quadruple Room (2 Adults + 2 Children)

  • Sleeps 5
  • 4 Single Beds

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About this property

Hotel Elegance Palmeras Playa

An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a sauna, a children's pool, and a 24-hour front desk.
Hotel Elegance Palmeras Playa offers 170 accommodations with safes. Rooms open to balconies. Accommodations at this 3-star hotel have kitchenettes.

Bathrooms include bathtubs or showers. Cable television is provided. Refrigerators and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Elegance Palmeras Playa, you're just a quick walk from Lago Martianez Swimming Pools. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Wired Internet in some public areas for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Onsite recreation includes a steam room, a sauna, and a playground
  • Within a 10-minute walk of Lago Martianez Swimming Pools and Tenerife Beaches
Some rates at Hotel Elegance Palmeras Playa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Elegance Palmeras Playa offers its guests a children's pool, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a front-desk safe are also featured at Hotel Elegance Palmeras Playa.

Smoking is allowed in designated areas at this 3-star Puerto de la Cruz hotel.

Onsite venue - buffet restaurant.

All-inclusive details

All-inclusive room rates at Hotel Elegance Palmeras Playa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Cot (surcharge)
  • In-room kitchenette
  • Living room
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • Lift

More

  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom

Entertainment

  • TV with cable channels

Food and drink

  • Kitchenette
  • Refrigerator on request

More

  • Desk
  • Living room
  • Safe

Policies

Check-in

Check-in time starts at 1 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 4 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: EUR 5 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Elegance Palmeras
Elegance Palmeras Playa
Elegance Palmeras Playa Hotel
Hotel Elegance Palmeras
Hotel Elegance Palmeras Playa
Elegance Palmeras Puerto Cruz
Hotel Elegance Palmeras Playa Hotel
Hotel Elegance Palmeras Playa Puerto de la Cruz
Hotel Elegance Palmeras Playa Hotel Puerto de la Cruz

Hotel Elegance Palmeras Playa Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 5 out of 12 reviews
Rating 4 - Poor. 3 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Roger, North west England

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

OK, but nothing special

Very firm bed (OK for me but might be too firm for some). Nominally self-catering, but no microwave or oven or cooking pot - just two hotplates a kettle and a frypan. The terrace door wouldn't lock securely without using a bit of wood to stop it being opened. The room (on the first floor) opened out to a "terrace" which was just the pool area, so there was no private outdoor space. However, the room was clean and spacious, the food was good without being lavish, and the public spaces were nicely decorated with large artworks of a Tenerife theme.

6/10 Okay

judith, derbyshire

Liked: Cleanliness, room comfort

xmas 14

This was my 4th xmas booking at these studios I like the quiet location and central position. Last year when I arrived I was moved to Hotel Dania which was very noisy so this year I e mailed them before I left home and although I didn't receive a reply, I was given the high floor I had requested and had the bonus of a sea view

6/10 Okay

Tavi, Romania

Disliked: Cleanliness, property conditions & facilities

Good location

Good location for those who don t expect great conditions...

4/10 Poor

P

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kein 3 Stern!

Als ich mit meiner Freundin dort angekommen waren und wir hatten große Schock bekommen und fühle mich 2 Stern Hotel. Nicht saubere Zimmer! Das Frühstück hat uns auch nicht gefallen. Balkon-Tür ist schrecklich und Kaputt.

8/10 Good

Toñi, Jaén

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Está cerca de la playa

Hotel un poco anticuado, pero muy cercano a la playa. Necesita reformas. Personal muy agradable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Leif Thore, Norge

Disliked: Cleanliness, room comfort

Ikke å anbefale.

Sjekket ut og byttet hotell etter 1 døgn. 11 etg lavt gelender på terasse, ikke egnet for familier. Harde madrasser.... Ikke noe for oss.

6/10 Okay

Michael kennet, stenstrup

Liked: Cleanliness
Disliked: Room comfort

skuffet

Værelset var ikke som vist på de billeder da vi bookede.vi blev noget skuffet.

8/10 Good

Anita, Turku

Liked: Cleanliness, property conditions & facilities, room comfort

Hotelli - melkein kuin koti

Huone 9 krs, tilava, tilava parveke, merimaisema. Hotelli ei luksus, mutta ihan viihtyisä ja siisti. Hiljainen, meren ääni kuuluu. Huone tuntui melkein kodilta, pieni keittiö, riittävän tilava kylpyhuone. Lobbyn wi-fi toimi, baarissa elävää musiikkia iltaisin. Uima-allas ja lepotuoleja. Merenranta ihan vieressä, pikkukauppa alakerrassa, muita kauppoja ja kahviloita ym lähellä. Viihdyin.

6/10 Okay

familia, tenerife

Disliked: Cleanliness, property conditions & facilities

Hotel muy básico pero cómodo

No se puede pedir mucho más, hotel económico muy bien situado con los servicios mínimos aunque está muy anticuado. personal atento, habitaciones un poco estropeadas, comida poco variada pero correcta. Si buscas un hotel económico y céntrico éste es aceptable.

8/10 Good

Roberto, Valladolid

Liked: Cleanliness, staff & service, room comfort

Buena relación calidad-precio

En general, como digo en el título, buena relación calidad-precio. A destacar la amabilidad y educación de los empleados del hotel. La habitación se limpia a diario. El buffet no tiene poca variedad, pero la calidad de la comida es buena. El hotel está bien situado pero tiene el problema del aparcamiento (problema que hay en toda la ciudad). Por lo que he pagado, yo volvería.