An outdoor pool, concierge services, and tour/ticket assistance are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Casa Terranova offers 12 accommodations with complimentary toiletries and ceiling fans. This Puerto Escondido hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Casa Terranova, you'll be within walking distance of Zicatela Beach. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
Free WiFi
Free self parking
Take a swim in the outdoor pool
Services include a concierge and tour or ticket assistance
0.6 mi (1 km) from Zicatela Beach and 3.3 mi (5.3 km) from Puerto Angelito Beach
Casa Terranova offers its guests an outdoor pool, tour/ticket assistance, and a garden. Public spaces have free WiFi. Casa Terranova also features concierge services and a water dispenser. Self parking is free. A complete renovation of Casa Terranova was completed in January 2022.
This Puerto Escondido hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site self parking
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
Limited-hour front desk
Water dispenser
Guest services
Concierge services
Tour and ticket assistance
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
More
Renovated entire property - January 2022
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Rainfall showerhead
Shower
Towels provided
More
Ceiling fan
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets and service animals are not allowed at Casa Terranova
Children and extra beds
Children are welcome.
Kids stay free! One child 5 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Important information
Fees
Guests will be asked to pay the following charges at the property:
Cash deposit: MXN 200 per week
Cash Breakage deposit: MXN 500 per week
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 5:00 PM. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Pool access available from 6:00 AM to 11:00 PM.
One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.
Property is also known as
Terranova Hotel Puerto Escondido
Terranova Puerto Escondido
Terranova Hotel
Casa Terranova Hotel
Casa Terranova Puerto Escondido
Casa Terranova Hotel Puerto Escondido
Casa Terranova Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 3 out of 9 reviews
10 - Excellent
3
Rating 8 - Good. 2 out of 9 reviews
8 - Good
2
Rating 6 - Okay. 2 out of 9 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 9 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 9 reviews
2 - Terrible
2
8.4/10
Cleanliness
8.6/10
Staff & service
7.0/10
Amenities
8.0/10
Property conditions & facilities
Reviews
2/10 Terrible
Verified traveller
Travelled with partner
23 Jan 2020
They did not have a room for us, despite our having paperwork that confirmed our reservation and did not even try to help us find another hotel
El personal fue amable, la recámara cómoda, y por el precio estuvo bien. Tiene una bonita vista al mar. Y no tiene que caminar mucho para llegar a la playa.
Rey
Stayed 2 nights in Feb 2020
2/10 Terrible
Verified traveller
22 Nov 2019
Desde la llegada tuve problemas porque no estaba lista la habitación con la promesa de reinstalarme al día siguiente y desde luego que es incómodo empacar/ desempacar eso es inconveniente.
Mi llegada fue por la noche y solicité taxi para cenar pues el hotel está lejos del centro y la tarifa que me dijeron me cobraría no sé respecto por el taxista, pero eso fue lo de menos, ya por la noche me cambiaron al cuarto que me correspondía y la incomodidad por la mañana fue el arribo (7:00am) de albañiles pues el hotel está en obra por ampliación lo cual no es muy cómodo si vas en plan de descanso que tengas que despertar por ruidos incómodos.
No respetaron el precio del cuarto lo escogí por lo económico 368.00 y el cobro final fue de 456.00 por noche en realidad el hotel está lejos del centro, al igual que de la playa para todo hay que tomar transporte además de estar en un cerro qué hay que caminar y la calle es empedrado muy empinado. Un altercado con la dueña quien me insulta diciendo que los engañe pues hice mi reservación por tres noches primero antes de confirmar mi vuelo
y después no cheque ampliar mi reservación de hotel y en vez de agradecer el ampliar mi estancia me reclama no estaba negándome a pagar pero no me libre del maltrato de la propietaria.
Mi experiencia fue desagradable de principio a fin, ya ni la cortesía de contratarme el servicio de taxi para traslado al aeropuerto.
No respetaron la reservación, decía dos canas queen size y fueron dos matrimoniales, había cucarachas, no cambian sábanas y los trastes tenían como popos de ratón,
Me gustó el ambiente, la atmósfera natural, tiene todos los servicios y cocineta con todo lo necesario para preparar tus alimentos. El personal es muy amable y servicial, pasa un transporte público frente al hotel. No me gustó que hubiera hormigas rojas dentro del cuarto. Aunque el hotel resolvió dándonos insecticida
Verified traveller
Stayed 7 nights in Jul 2019
6/10 Okay
Verified traveller
Travelled with group
4 Mar 2019
Disliked: Staff & service
Bel emplacement, bien situé,endroit paisible. Par contre,il y avait de la construction sur le terrain et dans la rue durant notre séjour...
Peu ou pas d'explications données par le personnel sur l'utilisation des lieux, des clefs,etc.
Cuisinette ok mais mal équipée. Mobilier obsolète. Terrasse sur le toit avec une belle vue mais encore mobilier obsolète et mal entretenue. Par contre,jardin fleuri et piscine propre.
Quand même bon rapport qualité-prix.