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Hotel Santa Fe

4.0 star property

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Photo gallery for Hotel Santa Fe

3 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas
View from property
Interior
Interior
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Calle Del Morro S/N, Puerto Escondido, OAX, 71980
  • Place, Zicatela Beach
    ‪1 min walk‬
  • Place, Marinero Beach
    ‪1 min walk‬
  • Place, Commercial Walkway
    ‪10 min walk‬
  • Airport, Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.)
    ‪11 min drive‬

Room options

View all photos for Room Standard

In-room safe, desk, iron/ironing board, bed sheets

Room Standard

  • 36 sq m
  • Sleeps 2

View all photos for Standard Room (Terrace Area)

Standard Room (Terrace Area)

Standard Room (Terrace Area)

8.8 out of 10
Excellent
(16 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

7.6 out of 10
Good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

In-room safe, desk, iron/ironing board, bed sheets

Room Standard

  • 16 sq m
  • Sleeps 2

View all photos for Family Room -6 guests-

In-room safe, desk, iron/ironing board, bed sheets

Family Room -6 guests-

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 6

View all photos for Suite Junior

In-room safe, desk, iron/ironing board, bed sheets

Suite Junior

  • 46 sq m
  • Sleeps 2

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

In-room safe, desk, iron/ironing board, bed sheets

Single Room

  • 35 sq m
  • Sleeps 2

View all photos for Double Suite Junior

In-room safe, desk, iron/ironing board, bed sheets

Double Suite Junior

  • 25 sq m
  • Sleeps 4

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, bed sheets

Double Room Standard

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 4

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About this property

Hotel Santa Fe

Spend the day on Hotel Santa Fe's beach or relax by one of the hotel's 3 outdoor swimming pools.
Hotel Santa Fe offers 68 accommodations with safes and ceiling fans. Televisions come with satellite channels.

Bathrooms include showers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Hotel Santa Fe's great location gets high marks from our customers. During your stay, you're just a quick walk from Zicatela Beach. Features include free WiFi in public areas, plus 3 outdoor pools and a restaurant.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 1-minute drive from Zicatela Beach and 9 minutes from Punta Zicatela
  • Airport shuttle service available for a fee
Hotel Santa Fe offers its guests 3 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business center on site. Spa services, a terrace, and gift shops/newsstands are also featured at the family-friendly Hotel Santa Fe. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Puerto Escondido hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
Onsite venue - family restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 305 for adults and USD 260 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 3 outdoor pools
  • Children's pool
  • Outdoor pool (guest access)

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Visual alarms in hallways

More

  • 2 buildings
  • 3 floors
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santa Fe

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 305 for adults and USD 260 for children
  • Airport shuttle fee: USD 350 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number FHO811103EI6
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santa Fe Puerto Escondido
Santa Fe Puerto Escondido
Hotel Santa Fe Hotel
Hotel Santa Fe Puerto Escondido
Hotel Santa Fe Hotel Puerto Escondido

Hotel Santa Fe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 561 out of 1005 reviews
Rating 8 - Good. 299 out of 1005 reviews
Rating 6 - Okay. 76 out of 1005 reviews
Rating 4 - Poor. 37 out of 1005 reviews
Rating 2 - Terrible. 32 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel and have stayed before. The bed and pillows are the best I’ve experienced in México. The restaurant is good and the pool is delightful. Beautiful sunsets. However, I was charged almost double the amount of last year. Pricing seems unfairly all over the place. Prices in the restaurant have gone up a lot,too. When I asked twice to speak with someone, the biss wasn’t there and no one else could do anything. Pricing both years was from Expedía. I will stay again if i can get a better price.
Stayed 3 nights in Jan 2026

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were cleaned daily. Staff are great. Amenities include an unimpeded view of Playa Principal and about a 5-10 minute walk to many restaurants. Conversely, cost of living concerns e.g. no more chips & salsa when consuming beverages at said 2nd floor patio, reduced quality of what used to be pretty good breakfast entries etc., must be acknowledged.
Stayed 14 nights in Jan 2026

8/10 Good

Werner

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, excellent service, great food, great location
Stayed 14 nights in Jan 2026

10/10 Excellent

dan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great spot, easy to recommend
Stayed 3 nights in Jan 2026

10/10 Excellent

dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 6 nights in Jan 2026

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nicest people. Went out of their way to make sure you have the best holiday. Very beautiful old charming hotel. Pools and gardens were lovely, best view for sunset on beach. Food was amazing and well priced. Housekeeping kept room free of sand and fresh everyday. We love this place!
Stayed 7 nights in Jan 2026

10/10 Excellent

Nita

Liked: Cleanliness, staff & service, amenities
Wonderful adult pool area. Luxurious bedding, great night's sleep, hot showers! Close to everything. We enjoyed our stay.
Stayed 3 nights in Jan 2026

8/10 Good

Juan

Stayed 3 nights in Jan 2026

2/10 Terrible

Lorena

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Unfortunately I had a bad experience at this hotel. I arrived a few hours early and was encouraged to stay in their lounge area. We opted to go out to eat. We were told to leave our belongings with them which we did. I expressed uneasiness of leaving my luggage out in the open. We were told not to worry; they would put away in their storage area. Upon our return we notice a missing backpack. I panicked and became upset. It turns out the staff gave my backpack to another guest. Staff took a long time retrieving backpack. No apology, no amenity for their troubles.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sarah, Westerly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at Hotel Santa Fe over this past Christmas and NYE! The room was large and the bed comfy. We are at the restaurant daily for breakfast and many nights for dinner. The food was great and the view wonderful. The restaurant prices were very similar to most places in town. The staff was great but sometimes it would get so busy the service was slow. We loved the pool area. Would definitely come back.
Stayed 10 nights in Dec 2025

10/10 Excellent

Raul

Stayed 1 night in Jan 2026

10/10 Excellent

Charalampos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a serene environment with excellent service
Stayed 8 nights in Dec 2025

10/10 Excellent

Pablo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Dec 2025

8/10 Good

Jose

Stayed 3 nights in Dec 2025

10/10 Excellent

Rosendo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING WAS GREAT !! WE WILL BE BACK, WE LOVE IT
Stayed 3 nights in Dec 2025

8/10 Good

Juan

Stayed 6 nights in Nov 2025

8/10 Good

Jack, Miguel Hidalgo

Liked: Staff & service
The staff hotel are loud, my bathroom looked out into a staff hang out.
Stayed 1 night in Dec 2025

8/10 Good

CESAR

Travelled with family
Liked: Staff & service, property conditions & facilities
Very friendly staff, nice architecture, well located, stained tiles in bathroom could use a refresh.
Stayed 3 nights in Nov 2025

2/10 Terrible

Tanya

Stayed 2 nights in Nov 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Relajada y muy amplia lo que no me gustó que no hay elevadores pero lo emtiendo por el tipo de efrectutura del hotel que es antiguo pero es muy bonito
Stayed 2 nights in Nov 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, property conditions & facilities
Your employees are very friendly, your food is delicious, the pool it’s very good and all your amenities thanks for your attentions.
Stayed 3 nights in Nov 2025

8/10 Good

Gerardo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel was nice, surrounding area was not, front beach was not accessible.
Stayed 4 nights in Nov 2025

6/10 Okay

Domenic

Liked: Staff & service
We chose the large suite closest to the beach, and it has probably the best sunsets in pto Escondido. Air conditioning works fabulously well. Nice pool. Very quiet. Honestly, WIFI is terrible here. I’m retired so I can get through it. But..If you need to some work away, you wouldn’t be able to do it.
Stayed 4 nights in Nov 2025

8/10 Good

Lynda

Liked: Amenities, property conditions & facilities
The room was clean. The staff was very courteous. It could have been cleaner around the pool, eg, someone has left chewing gum on the cement and stuck to a pole. It was never removed during my stay...
Stayed 3 nights in Nov 2025

10/10 Excellent

Alejandro

Stayed 3 nights in Nov 2025