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Hotel Santa Fe

4.0 star property

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Photo gallery for Hotel Santa Fe

3 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas
Restaurant
Interior
View from property
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

Map
Calle Del Morro S/N, Puerto Escondido, OAX, 71980
  • Zicatela Beach
    ‪1 min walk‬
  • Commercial Walkway
    ‪10 min walk‬
  • Punta Zicatela
    ‪8 min drive‬
  • Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Terrace Area)

Standard Room (Terrace Area)

Standard Room (Terrace Area)

9.2 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 30 sq m
  • Sleeps 6
  • 3 Double Beds

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About this property

Hotel Santa Fe

Family-friendly hotel on the beach, with 3 outdoor pools
Spend the day on Hotel Santa Fe's beach or relax by one of the hotel's 3 outdoor swimming pools.
Hotel Santa Fe offers 68 accommodations with safes and ceiling fans. Televisions come with satellite channels.

Bathrooms include showers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Hotel Santa Fe's great location gets high marks from our customers. During your stay, you're just a quick walk from Zicatela Beach. Features include free WiFi in public areas and free self parking, plus 3 outdoor pools.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Zicatela Beach and 14 minutes by car from Carrizalillo Beach
  • Airport shuttle service available for a fee
Hotel Santa Fe offers its guests 3 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business center on site. Spa services, a terrace, and gift shops/newsstands are also featured at the family-friendly Hotel Santa Fe. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Puerto Escondido hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
Onsite venue - family restaurant.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 305 for adults and USD 260 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 3 outdoor pools
  • Children's pool
  • Outdoor pool (guest access)

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Visual alarms in hallways

More

  • 2 buildings
  • 3 floors
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santa Fe

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 305 for adults and USD 260 for children
  • Airport shuttle fee: USD 350 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number FHO811103EI6
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santa Fe Puerto Escondido
Santa Fe Puerto Escondido
Hotel Santa Fe Hotel
Hotel Santa Fe Puerto Escondido
Hotel Santa Fe Hotel Puerto Escondido

Hotel Santa Fe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 507 out of 928 reviews
Rating 8 - Good. 285 out of 928 reviews
Rating 6 - Okay. 72 out of 928 reviews
Rating 4 - Poor. 36 out of 928 reviews
Rating 2 - Terrible. 28 out of 928 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

SALVADOR UBALDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thank you
Stayed 3 nights in Apr 2025

10/10 Excellent

Juan Diego Diego

Stayed 1 night in Apr 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 1 night in Apr 2025

6/10 Okay

Alan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
El hotel tiene una bonita arquitectura pero se ve muy viejo aunque está limpio si deja mucho que desear que las ventanas no cierren bien, todas las puertas rechinan, los baños viejos y desactualizados incluso para abrir la puerta de la habitación es necesario usar llave por lo que solo te dan una copia. El restaurante del hotel es vegano lo cual me parece sumamente limitativo, las toallas tanto del baño como para la alberca se ven viejas y deshilachadas en fin es una lástima porque podría ser un lugar muy bonito pero tristemente se ve muy viejo y sin buen mantenimiento. Está justo frente a la playa pero hasta que llegas te dicen que esa playa es imposible para disfrutar por el fuerte oleaje. Está muy cerca de bares y restaurantes pero no de la mejor calidad
Stayed 4 nights in Apr 2025

10/10 Excellent

Steven

Stayed 3 nights in Apr 2025

10/10 Excellent

Sofia

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here to stay in Puerto Escondido for the first time and the hotel was truly one of the highlights of the trip. First of all, the property is gorgeous! It is lush with gardens, stroller accessible, our room was super clean and spacious too. The view of the beach just outside our room was incredible, good for watching the sunset. The restaurant is lovely, food is fantastic and the staff are so friendly and were super sweet with my kids. Some fresh tortillas are made each morning and you can watch just bedside the restaurant. The pool for kids and the one for adults were both perfect. Comfortable temperature, comfy lounge chairs, and fresh towels at reception. The receptionist was super helpful, my son had a medical emergency and she helped us find a paediatric clinic. I would highly recommend the excursion offered to release the baby turtles. The woman organizing it was great! She accommodated our entire wedding party even though they weren’t staying at the hotel with us. They organized for two vans to come pick us up and bring us back! The conservation organization for the turtles is doing amazing work I could write a million nice things about it. I would recommend Hotel Santa Fe to everyone! When our group saw where we were staying, they wished they booked the same hotel. Easily one of the best vacations ever!
Stayed 6 nights in Mar 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 2 nights in Mar 2025

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, the staff is so kind and professional We’ll definitely be back
Stayed 1 night in Mar 2025

6/10 Okay

Sara

Stayed 3 nights in Mar 2025

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel in Puerto Escondido, we enjoyed our stay, traveled with Family, will highly recommend.Thank you!

6/10 Okay

Andrea, San Antonio

Travelled with family
Liked: Staff & service
The location is good. The staff were very nice. The pool area was quiet and comfortable. Zicatela beach is wonderful for walking, with many restaurants to choose from. The hotel is showing its age. It needs some maintenance in the rooms. The price of the food on premise is one of the most expensive in the area. A note about spa services, one of the BEST MASSAGES I have ever had. Be aware that spa services must be paid in cash when services are provided. It is not charged to your room tab. That was not clear on the reception marketing materials. It caused a little confusion, but may be just my lack of fluent Spanish.
Stayed 4 nights in Mar 2025

8/10 Good

Sasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an incredible time staying here. It is so beautiful and relaxing. Such lovely and kind staff. The only issue was that they had terrible Wi-Fi. My brother had to work a lot so that was a real problem.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Stayed 10 nights in Feb 2025

10/10 Excellent

Jalyn, Brewster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very good location for still going out but just far enough away for the nightlife. Pool was clean and we liked that there was a separate kids pool. Beautiful view from our room of the beach and pool. The restaurant was good which was a surprise as those can always be iffy at the hotels. We will stay again for sure.
Stayed 4 nights in Feb 2025

6/10 Okay

Kevin, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Alfredo

Stayed 2 nights in Feb 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming place, friendly staff, delicious Mexican food.
Stayed 3 nights in Feb 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service
Location, location, location
Stayed 4 nights in Feb 2025

8/10 Good

Olga, Elk Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far from airport. Good selection of restaurants
Stayed 4 nights in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t wear shoes the whole time I was there able to walk across a road to the beach each day. Wonderful restaurant, beach towels available. Little Library. Friendly staff. A carafe of water in glass in my room each day much better than plastic. Old-fashioned Spanish decor loved it. highly recommendef recommended.
Stayed 2 nights in Jan 2025

10/10 Excellent

BARBARA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, excellent location, beautiful sights
Stayed 3 nights in Jan 2025

10/10 Excellent

Jacki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

The hotel was excellent. The restaurant very good, but unfortunately the cappuccino machine was broken. I was surprised that Junior Suite only meant bigger room with a coffee maker, but it was lovely. Pools were perfect.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first of two days I never left the Property. Nice room, fabulous pool, beautiful sunset, good food, friendly staff, across the street from the beach (not a swimming beach). What’s not to like?!
Stayed 2 nights in Jan 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

kim, Toronto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay! Will be back next year :) Staff was lovely and accommodating. Our driver Oscar who was recommended to us for our airport pick up and drop off was amazing! Highly recommend him for any excursions as well 😊 We had caught a sailfish on our fishing trip and the kitchen staff cooked it up for us and it was delicious in a fish taco! So grateful for all of the memories and kindness! Thank you Santa Fe :)
Stayed 7 nights in Dec 2024