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El Refugio del Mensú

2.5 star property

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Photo gallery for El Refugio del Mensú

Two cabins with green roofs, surrounded by a forest.
A grassy park area with playground equipment, including a slide and climbing structures.
A traditional wooden house with a balcony, stone foundation, and a green roof.
A swimming pool with a slide, surrounded by palm trees and a covered area with umbrellas.
A building with a green roof and multiple windows, surrounded by a grassy area with trees and plants.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Calle Eldorado 313, Puerto Iguazú, Misiones, 3370
  • Place, La Aripuca
    ‪3 min walk‬
  • Place, Biocentro Iguazu
    ‪9 min walk‬
  • Place, Guira Oga
    ‪3 min drive‬
  • Airport, Iguazu (IGR-Cataratas del Iguazu Intl.)
    ‪44 min drive‬

Room options

View all photos for Classic Chalet (2 people)

A two-story building with a stone facade and a flat roof.

Classic Chalet (2 people)

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Classic Chalet (4 people)

A two-story building with a stone facade and a flat roof.

Classic Chalet (4 people)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Bungalow (5 people)

A two-story wooden house with a balcony, surrounded by greenery and a stone pathway leading to the entrance.

Classic Bungalow (5 people)

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

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About this property

El Refugio del Mensú

Along with an outdoor pool, this hotel has a complimentary children's club and a children's pool. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
El Refugio del Mensú offers 20 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at El Refugio del Mensú, you're just a quick walk from La Aripuca. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a playground
  • Just a 4-minute walk from La Aripuca and a 3-minute drive from Imagenes de la Selva
  • Airport shuttle service available for a fee
El Refugio del Mensú offers its guests a children's pool, a waterslide, and an outdoor pool. Public spaces have free WiFi. A terrace, a complimentary children's club, and barbecue grills are also featured at the family-friendly El Refugio del Mensú. Self parking is free.

Smoking is allowed in designated areas at this Puerto Iguazú hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Return airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited on-site self parking

Things to do

  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Children's pool
  • Free children's club
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily) (for a fee)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • 14 buildings
  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Refugio del Mensú

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are available for USD 5.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.35 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: USD 1.00 per person, per night
  • Cleaning fee: USD 15 per accommodation, per night
  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

El Refugio Mensú Lodge Iguazu
El Refugio Mensú Lodge Puerto Iguazú
El Refugio Mensú Iguazu
El Refugio Mensú
El Refugio Mensú Puerto Iguazú
El Refugio del Mensú Hotel
El Refugio del Mensú Puerto Iguazú
El Refugio del Mensú Hotel Puerto Iguazú

El Refugio del Mensú Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 7 out of 18 reviews
Rating 8 - Good. 7 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value with excellent service!

Really enjoyed my stay. The staff at reception were attentive. They answered all my questions, helped me organize transfers, and gave good instructions to the property. One of the guys helped us with our cases. It was just me and my husband, but there was plenty of room in the cabana if you have a family as it also had a trundle bed, pool and playground onsite. You can pull right outside of your cabana if you have a car, but we elected with the price of rental cars to just get taxis everywhere. Kitchen had everything needed to cook meals. The unit is dated, but comfortable and clean.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Renato V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo-beneficio, mas precisa melhorar pontos

Os travesseiros são bem ruins, as toalhas velhas e o banheiro precisa ser atualizado. De resto, tudo incrível, excelente custo-beneficio
Stayed 3 nights in May 2024
Verified review

4/10 Poor

Alessandro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Fraco!

Banheiro velho e imundo, cheirando urina. Travesseiros sem fronha. Toalhas velhas. Água quente e ar condicionado funcionando. Área externa muito boa para crianças. Atendentes atenciosos e educados.
Stayed 3 nights in Oct 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly and helpful, a relaxing stay

We stayed only a few days, but found the reception staff to be very helpful when trying to resolve issues with tours and transport. The cabins were exactly as they seemed to be from the photos, and there were no surprise charges or any problems. Although we brought our own food, we discovered that basic supplies were available for sale in the reception, at very reasonable prices, which was a bonus.The playground, pool, and quincho were perfect for travellers with children, as were the friendly cat and ducks wandering around.
Stayed 3 nights in Feb 2018
Verified review

8/10 Good

massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Complexe de cabane très sympa. Proche de l'entrée des chutes mais il est tout de même nécessaire de prendre le bus pour s'y rendre Pas de petit déjeuner sauf des craquettes et de la confiture fourni dans la cabane.
Stayed 1 night in Sep 2017
Verified review

10/10 Excellent

miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muy bien
Stayed 1 night in Jun 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sem luxo, porém confortável

Ótimo custo benefício. Local sem luxo, porém confortável
Verified review

6/10 Okay

Claude

Disliked: Cleanliness, staff & service, property conditions & facilities

Iguazu a eviter cote argentin....deception."..

Le directeur ne veut pas respect le decret de pas de TVA pour les tourites etrangers!!!!! Tres deagreable.
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Lindo

Para ir a relajarse, un poco alejado del centro de la ciudad pero se puede ir caminando.
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso lugar

Muy comoda, excelente ubicacion
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tres beau parc

bon hotel pour la visite des chutes, un peu eloigne
Verified review

4/10 Poor

Andres Hugo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomiendo las cabañas e Mensu en Puerto Iguazu

Las cabañas de mensu engañan por la web ya que muestras en la pagina las 4 cabañas premium con todos los lujos. pero luego te hospedan en cabañas viejas , rotas y sucias. ademas no solucionan en tiempo problemas simples como es el pago u otras cosas. el precio acordado fue deferente al que luego tuve que pagar.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Lindo lugar, hermoso parque, cabañas cómodas

Antes que nada algo sobre la ciudad de Iguazú. Poco amigable, carísimo todo, fea. La sensación es que están todo el tiempo intentando meterte la mano en el bolsillo, pero mal. Lleno de negocios de artesanías feas. Restaurantes malísimos. Pero bueno, si quieres ir a las cataratas, que son una maravilla, tienes que pasar por aquí. Las cabañas están buenas. Están en un predio con un parque hermoso con juegos y gimnasio al aire libre, y una linda pileta. Son simples pero limpias. Está bueno el lugar. El acceso es por una calle que está destruida. Bueno eso es parte de la horrible ciudad.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lindo hotel, más cerca del acceso a las cataratas.

Solo estuvimos dos días, estuvo confortable, no pudimos disfrutar de su zona verde por falta de tiempo.
Verified review

10/10 Excellent

carlos alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Semana en cataratas

Muy lindo lugar. Bien cuidado. Hermosa la pileta..y los juegos p chicos. Lástima ni funcionaba el posnet
Verified review

8/10 Good

Randi

Liked: Cleanliness, property conditions & facilities, room comfort

Girl's Camp Revisited

These cabanas are great for families! Beautiful property. The staff was kind enough but it would have been helpful to have multi-lingual staff as only one of our family members is fluent in Spanish. The only complaint was the hotel amenities list daily housekeeping which is not true. They gave us 5 towels (one per guest) at check-in and told us if we wanted clean ones to bring them back to the front desk and they would give us new ones. They told us they do not clean the room until we check out. Also, this property is down a very bumpy dirt road so beware if renting a car.
Verified review

8/10 Good

Yannick

Liked: Cleanliness, property conditions & facilities, room comfort

Voir les chutes d'Iguazu !

Bien situé juste à l'entrée d'Iguazu. Plus près pour se rendre aux chutes. On a fait affaire avec Iguassu Service pour nos déplacements. Daniel et Jaime sont de vrai professionnels et notre groupe de 15 personnes a bien apprécié. Des chutes à faire rêver.
Verified review

8/10 Good

Peter

Liked: Cleanliness