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ibis Puerto Montt

3.0 star property

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Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida Diego Portales 1001, Puerto Montt, 548-0000
  • Place, Juan Pablo II Museum
    ‪3 min walk‬
  • Place, Angelmo Fish Market
    ‪13 min walk‬
  • Place, Mall Paseo Costanera
    ‪16 min walk‬
  • Airport, Puerto Montt (PMC-Tepual)
    ‪22 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • Partial sea view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(42 reviews)
  • Partial sea view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

9.6 out of 10
Exceptional
(5 reviews)
  • Partial ocean view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Sea View

Standard Room, 1 Double Bed, Sea View

Standard Room, 1 Double Bed, Sea View

7.6 out of 10
Good
(4 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Novotel Puerto Montt
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Laundry room
4.3 out of 5, Excellent, 224 reviews
The price is €84
9 Apr - 10 Apr
Novotel Puerto Montt

About this property

ibis Puerto Montt

A restaurant, a coffee shop/cafe, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk and tour/ticket assistance are onsite. Housekeeping is available on request.
Ibis Puerto Montt offers 129 accommodations with safes. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Puerto Montt hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at ibis Puerto Montt, you're just a quick walk from Juan Pablo II Museum. Free WiFi in public areas, a restaurant, and a coffee shop/cafe are available. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Steps from Costanera and 3 minutes by foot from Juan Pablo II Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Ibis Puerto Montt also features tour/ticket assistance, coffee/tea in a common area, and an elevator.

This 3-star Puerto Montt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Ibis Puerto Montt has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to 10:00 PM; USD 12 per night; discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 9 to 10 for adults and USD 5 to 6 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day (maximum USD 40 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 9 to 10 for adults, and USD 5 to 6 for children
  • Nearby parking fee: USD 12 per night (164 ft away; open 6:00 AM to 10:00 PM)
  • Pet fee: USD 20 per pet, per day (maximum USD 40 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Puerto Montt Hotel
ibis Puerto Montt Hotel
ibis Puerto Montt Puerto Montt
ibis Puerto Montt Hotel Puerto Montt

ibis Puerto Montt Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 241 out of 550 reviews
Rating 8 - Good. 187 out of 550 reviews
Rating 6 - Okay. 66 out of 550 reviews
Rating 4 - Poor. 32 out of 550 reviews
Rating 2 - Terrible. 24 out of 550 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

luis

Stayed 1 night in Dec 2025

10/10 Excellent

Mario Andres

Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Stayed 4 nights in Nov 2025

4/10 Poor

Gonzalo

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Pas assez des servillettes. Toilettes mal commodes. Mauvaise odeur dans les couloirs a cause des tapis sales.
Stayed 2 nights in Nov 2025

6/10 Okay

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2025

8/10 Good

Luis, St-Hilaire

Liked: Cleanliness, property conditions & facilities
There room okay. Missing towers and fridge. The staff excellent. Thanks
Stayed 1 night in Nov 2025

2/10 Terrible

Monica

Disliked: Cleanliness, amenities, property conditions & facilities
I booked the multi room and reception gave me double bed room and I need to get swap room and the second time the reception still not give me multi room that I paid for. And breakfast was not good and charged us $10 dollars and I ate the breakfast and not feeling well .
Stayed 2 nights in Nov 2025

8/10 Good

Jesus, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Best place to stay in Puerto Montt. The location is great. The staff is very friendly and helpful. WiFi is the best I’ve found in Chile. Breakfast wasn’t great but everything else was spot on. Well done to the staff at Ibis Puerto Montt !
Stayed 11 nights in Oct 2025

2/10 Terrible

Yeshwanth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Sean

Stayed 1 night in Oct 2025

8/10 Good

mauricio

Travelled with partner
Liked: Staff & service, amenities
Encontrar el estacionamiemto fue un poco complicado. El hotel no cuenta con estacionamiento propio. Hay que pagar por el eatacionamiento. Mi vuelo salia antes que las puertas del estacionamiento abriera, por lo que tuve que coordinar con la administracion del hotel y la administracion del estacionamiento para poder sacar mi carro antes de la hora de apertura. Afortunadamente todo salio muy bien.
Stayed 2 nights in Oct 2025

2/10 Terrible

George

Disliked: Cleanliness, property conditions & facilities, room comfort

Much Dirtier Than the photos!

The service was terrible and the place is not clean
Stayed 1 night in Sep 2025

10/10 Excellent

Glenn, Washington

Liked: Property conditions & facilities
Definitely the best option in Puerto Montt. Clean, well-managed, great location, grocery store just downstairs and steps to buses everywhere in Chile.
Stayed 1 night in Aug 2025

10/10 Excellent

Agner

Stayed 1 night in Jul 2025

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good value for money with a more than adequate breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Eglys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for a short stay

Conveniently located, friendly service. Exactly as expected, very pleased.
Stayed 1 night in Apr 2025

2/10 Terrible

Marisol

Liked: Staff & service
Disliked: Cleanliness
No estacionamiento
Stayed 1 night in Mar 2025

6/10 Okay

CAROLE

Decent stay for one night!

Decent hotel for the price Comfortable enough room /bed Restaurant windows were dirty. There is a sort of a outdoor space that is not accessible but not a good sight to look at Dirty, no maintenance !
Stayed 1 night in Mar 2025

10/10 Excellent

maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and easily accessible
Stayed 1 night in Feb 2025

4/10 Poor

robert

Travelled with group
Disliked: Amenities, property conditions & facilities
Low price but low on quality.A very basic and slightly run down hotel
Stayed 1 night in Mar 2025

6/10 Okay

Shayne, Kingston

Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel. Great view of the lake! Very clean. Newer or updated recently. Rooms were decent sized. Breakfast was square. Location is right on the lake and next to the bus station. Great value for the price
Stayed 2 nights in Feb 2025

10/10 Excellent

maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, clean, great view of a volcano!!
A room with a view
Stayed 1 night in Feb 2025