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ibis Puerto Montt

3.0 star property

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Photo gallery for ibis Puerto Montt

Bar (on property)
Miscellaneous
Business centre
Miscellaneous
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida Diego Portales 1001, Puerto Montt, 548-0000
  • Place, Costanera
    ‪1 min walk‬
  • Place, Mall Paseo Costanera
    ‪16 min walk‬
  • Place, Puerto Montt Cathedral
    ‪16 min walk‬
  • Airport, Puerto Montt (PMC-Tepual)
    ‪25 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

7.2 out of 10
Good
(9 reviews)
  • Partial sea view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

7.8 out of 10
Good
(43 reviews)
  • Partial sea view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

9.6 out of 10
Exceptional
(5 reviews)
  • Partial ocean view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Sea View

Standard Room, 1 Double Bed, Sea View

Standard Room, 1 Double Bed, Sea View

7.6 out of 10
Good
(4 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Exterior
Novotel Puerto Montt
Puerto Montt
  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Breakfast available
4.4 out of 5, Excellent, 235 reviews
The price is €80
28 Jun - 29 Jun
Novotel Puerto Montt

About this property

ibis Puerto Montt

A restaurant, a coffee shop/cafe, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk and tour/ticket assistance are onsite. Housekeeping is available on request.
Ibis Puerto Montt offers 129 accommodations with safes. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Puerto Montt hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at ibis Puerto Montt, you're just a quick walk from Juan Pablo II Museum. Free WiFi in public areas, a restaurant, and a coffee shop/cafe are available. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Steps from Costanera and 3 minutes by foot from Juan Pablo II Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Ibis Puerto Montt also features tour/ticket assistance, coffee/tea in a common area, and an elevator.

This 3-star Puerto Montt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Ibis Puerto Montt has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to 10:00 PM; USD 12 per night; discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 9 to 10 for adults and USD 5 to 6 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day (maximum USD 40 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 9 to 10 for adults, and USD 5 to 6 for children
  • Nearby parking fee: USD 12 per night (164 ft away; open 6:00 AM to 10:00 PM)
  • Pet fee: USD 20 per pet, per day (maximum USD 40 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Puerto Montt Hotel
ibis Puerto Montt Hotel
ibis Puerto Montt Puerto Montt
ibis Puerto Montt Hotel Puerto Montt

ibis Puerto Montt Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 250 out of 561 reviews
Rating 8 - Good. 187 out of 561 reviews
Rating 6 - Okay. 68 out of 561 reviews
Rating 4 - Poor. 32 out of 561 reviews
Rating 2 - Terrible. 24 out of 561 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rosa Maria

Liked: Cleanliness
Very convenient and easy connecting the hotel with the bus terminal, my room had fantastic views to the ocean and the stuff was very helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

peter

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff and location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Waiyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel. Great location and beautiful view
Stayed 1 night in Jan 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities
The staff was very helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good value for money with a more than adequate breakfast
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Domenic

Liked: Cleanliness, property conditions & facilities
clean and nice rooms
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Comfortable bed. Good shower. Welcoming staff at check-in.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rodolfo Arce

Liked: Cleanliness, amenities, property conditions & facilities
Very satisfied
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the view from our room, and excellent breakfast
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, clean, great view of a volcano!!
A room with a view
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and easily accessible
Stayed 1 night in Feb 2025
Verified

8/10 Good

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Best place to stay in Puerto Montt. The location is great. The staff is very friendly and helpful. WiFi is the best I’ve found in Chile. Breakfast wasn’t great but everything else was spot on. Well done to the staff at Ibis Puerto Montt !
Stayed 11 nights in Oct 2025
Verified

8/10 Good

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, the room had a great view of the ocean and downtown Puerto Montt. This property has seen better days. The room seems a bit worn and although comfortable, very basic with no added amenities. I had continuous hot water, a smoking terrace so you didn't have to go out the front (very important since Puerto Montt- especially at night- can be dangerous) and a buffet style breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Glenn

Liked: Property conditions & facilities
Definitely the best option in Puerto Montt. Clean, well-managed, great location, grocery store just downstairs and steps to buses everywhere in Chile.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, very close to the bus station which is convenient for an early bus.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for a short stay

Conveniently located, friendly service. Exactly as expected, very pleased.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location for the bus station is very convenient, practically next door. Room was nice, good shower, friendly staff, and plenty of options for breakfast.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Good location. We took a shared bus from the airport and walked through the bus station to a secure door at the end. We buzzed and a hotel staff member let us in. While waiting for another patron to check in, others on our shared bus arrived. The room was simple and clean. Excellent shower, which we needed after a day of travel. Staff was courteous and arranged for an early breakfast package for us, which we ate waiting for a taxi to the airport.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities
There room okay. Missing towers and fridge. The staff excellent. Thanks
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Ryan

Disliked: Amenities
Difficulty in accessing room after underground parking. Very difficult for a senior couple.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

RODERICK

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. Simply lovely
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Paula

Room was clean and comfortable. Location on waterfront is nice. Attachment to bus station makes things very busy with lots of people moving around.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ibis Puerto Montt was an excellent stay. We had bicycles because we were about to start the Carretera Austral; we were delighted to be able to have them in our room. It is conveniently situated near shopping, dining and the waterfront. It had a wonderful view of the nearby volcano.
Stayed 3 nights in Dec 2024