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Novotel Puerto Montt

4.0 star property

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Exterior
Property video
Standard Room, 1 King Bed
Exterior
A modern lobby with seating areas, a large mural, and a TV screen.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
Juan Soler Manfredini 81 Los Lagos, Puerto Montt, CHILE, 123245
  • Place, Mall Paseo Costanera
    ‪1 min walk‬
  • Place, Dock
    ‪6 min walk‬
  • Place, Puerto Montt Cathedral
    ‪6 min walk‬
  • Airport, Puerto Montt (PMC-Tepual)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Bathtub, eco-friendly toiletries, hair dryer, slippers

Standard Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a phone, and a window with a view.

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Bathtub, eco-friendly toiletries, hair dryer, slippers

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Double Beds (City Side)

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Novotel Puerto Montt

This smoke-free hotel features a fitness center, a sauna, and coffee/tea in a common area. WiFi in public areas is free. Other amenities include laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Novotel Puerto Montt offers 95 accommodations with minibars and safes. This Puerto Montt hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include bathtubs, slippers, and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include a sauna and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Novotel Puerto Montt. During your stay, you'll be connected to a shopping center, and just a quick walk from Mall Paseo Costanera. Free WiFi in public areas, a gym, and breakfast (surcharge) are available.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities, an elevator, and coffee/tea in a common area
  • Onsite recreation includes a gym and a sauna
  • Steps from Mall Paseo Costanera and 4 minutes by foot from Antonio Felmer Museum
  • Cats and dogs welcome for a fee
Novotel Puerto Montt offers its guests a sauna and a fitness center. Public spaces have free WiFi. Novotel Puerto Montt also features coffee/tea in a common area, laundry facilities, and an elevator.

This 4-star Puerto Montt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 10,000 per person
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Lift (300 centimetre wide door)
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% organic food
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches used
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CLP 23800 per pet, per night, plus a deposit of CLP 59500 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
  • A damage deposit of CLP 100000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 10000 per person
  • Pet deposit: CLP 59500 per stay
  • Pet fee: CLP 23800 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 77.565.357-4
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Puerto Montt Hotel
Novotel Puerto Montt Puerto Montt
Novotel Puerto Montt Hotel Puerto Montt

Novotel Puerto Montt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 137 out of 235 reviews
Rating 8 - Good. 58 out of 235 reviews
Rating 6 - Okay. 24 out of 235 reviews
Rating 4 - Poor. 7 out of 235 reviews
Rating 2 - Terrible. 9 out of 235 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities
Breakfast was excellent
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities
the views
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nelba

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and with a spectable view. Great location, walking distance to restaurants, attractions and shopping. Staff was very friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness
♡
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Alida

The view was beautiful. The rooms are run down and food wasn't great. The bed however was very cozy. We had warm water to shower, it didnt get very hot. Receptionist were very friendly and helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, the hotel met everything expected
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Spectacular view
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to spend the night while traveling.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Edmundo

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel in Puerto Montt. Big room, wonderful view, good bed and good breakfast.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Annette

Liked: Staff & service, amenities, property conditions & facilities
Amazing waterfront views, a great breakfast and very friendly staff
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Carlos

Liked: Staff & service, amenities, property conditions & facilities
Great hotel, terrific view to the ocean
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Satish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the bay. Basic rooms and in the middle of town.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good to relax for a couple of days in a place that matches our usual standards for comfort and service.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good and nice place.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great staff and nice accomodations
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Jordi

Liked: Cleanliness, property conditions & facilities, room comfort
Not the friendliest
Stayed 1 night in Dec 2025
Verified

8/10 Good

Winslow

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient - would s
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Ronson

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect “Novotel” standards in my opinion. Clean, comfortable and good breakfast.
Stayed 1 night in May 2024
Verified

10/10 Excellent

LINDA SAMANTHA

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view & location
Stayed 9 nights in Dec 2023
Verified

10/10 Excellent

JOSE CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NOVOTEL was the best option to stay in Puerto Montt, the location was a big plus! The room was very comfortable. Overall, great Hitel to stay in Puerto Montr
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with ocean view. Attatched to a great new mall.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

angel

Liked: Cleanliness, amenities, property conditions & facilities
Heater was turned off and it was very cold
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

joo hyun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
General services
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the view and the service!
Stayed 1 night in Oct 2023