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Dreams Puerto Morelos Resort & Spa - All Inclusive

4.5 star property

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Photo gallery for Dreams Puerto Morelos Resort & Spa - All Inclusive

Aerial view
Property video
A covered outdoor bar area with wicker furniture, a pool, and a view of the beach.
A couple relaxing on a sunbed with a tropical view, a fruit basket, and a drink.
A modern living room with a sofa, a dining table with chairs, a coffee table, a ceiling fan, and a view of the beach through large glass doors.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min drive‬
  • Place, Petempich Bay
    ‪6 min drive‬
  • Place, Puerto Morelos Beach
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite Junior with Garden View

Living area

Suite Junior with Garden View

  • Garden view
  • 62 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite Junior with Garden View

Bathroom

Suite Junior with Garden View

  • Garden view
  • 62 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite Junior with Ocean View

Living area

Suite Junior with Ocean View

  • Ocean view
  • 64 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Junior Suite Tropical View Double

Premium bedding, minibar, in-room safe, desk

Junior Suite Tropical View Double

8.6 out of 10
Excellent
(36 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite Tropical View King

A balcony with a pool view, red wicker chairs, and a table with a teapot and cups.

Junior Suite Tropical View King

8.0 out of 10
Very good
(23 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Ocean View Double

Premium bedding, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View Double

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Ocean View King

Premium bedding, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View King

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Preferred Club Master Suite Ocean Front King

Premium bedding, minibar, in-room safe, desk

Preferred Club Master Suite Ocean Front King

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Pool View Double

A modern living room with a sofa, a dining table with chairs, a coffee table, a ceiling fan, and a view of the beach through large glass doors.

Junior Suite Pool View Double

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite Pool View King

A modern living room with a sofa, a dining table with chairs, a coffee table, a ceiling fan, and a view of the beach through large glass doors.

Junior Suite Pool View King

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Ocean Front Double

A modern living room with a sofa, a dining table with chairs, a coffee table, a ceiling fan, and a view of the beach through large glass doors.

Preferred Club Junior Suite Ocean Front Double

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Ocean Front King

A living room with a sofa, a coffee table, a lamp, a vase with flowers, and a framed artwork on the wall.

Preferred Club Junior Suite Ocean Front King

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Water Park View Double

A hotel room with two beds, a balcony with red chairs, and a dining area with a table and chairs.

Junior Suite Water Park View Double

  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite Water Park View King

Premium bedding, minibar, in-room safe, desk

Junior Suite Water Park View King

7.6 out of 10
Good
(5 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Dreams Puerto Morelos Resort & Spa - All Inclusive

This property features 10 restaurants, 9 outdoor pools, and a full-service spa. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free water park access, 2 poolside bars, and 5 bars/lounges are onsite. Change of towels is available on request.
Dreams Puerto Morelos Resort & Spa - All Inclusive offers 436 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A 24-hour health club and a complimentary water park with waterslides are featured at the property. 9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
The free breakfast at Dreams Puerto Morelos Resort & Spa - All Inclusive gets high marks from our customers. During your stay, you're just a quick walk from Petempich Bay. Free WiFi in public areas, free self parking, and 9 outdoor pools are available. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Asian cuisine at Miyako, one of the property's 10 restaurants and 5 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 9 outdoor pools
  • Indulge with deep-tissue massages, facials, or body wraps at the spa
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes a 24-hour gym, a sauna, and a playground
  • Guests really like the accommodations for the cleanliness and spaciousness
  • 8.4 mi (13.6 km) from Moon Palace Golf Club and 1.8 mi (2.9 km) from Puerto Morelos Beach
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Dreams Puerto Morelos Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Dreams Puerto Morelos Resort & Spa - All Inclusive, you'll find a full-service spa, a complimentary water park, and 9 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this property measures 51000 square feet (4738 square meters) and includes conference space. A children's pool, a 24-hour health club, and a sauna are also featured at the luxury Dreams Puerto Morelos Resort & Spa - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Miyako - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar.
Rue de Rivoli - This restaurant specializes in French cuisine. Guests can enjoy drinks at the bar. Open select days.
Vivace - This restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open select days.
Ki - This restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Open select days.
World Cafe - This buffet restaurant specializes in local and international cuisine. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Bartending
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 2 poolside bars
  • 5 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ki
  • Miyako
  • Rue de Rivoli
  • Vivace
  • World Cafe

Things to do

  • 24-hour health club
  • 9 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Playground
  • Sauna
  • TV in common areas
  • Waterslide
  • Wine tasting room
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free water park access
  • High chair
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • 51,000 square feet of conference space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Magnifying mirror
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1300 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1300 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Dreams Puerto Morelos Resort & Spa - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 505 out of 1242 reviews
Rating 8 - Good. 312 out of 1242 reviews
Rating 6 - Okay. 192 out of 1242 reviews
Rating 4 - Poor. 105 out of 1242 reviews
Rating 2 - Terrible. 128 out of 1242 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and very helpful staff! Great variety of activities and amenities. We had an amazing time!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is outstanding
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Rekha

Liked: Cleanliness, property conditions & facilities
Everything, the service, the food was top tier , the atmosphere was amazing and beautiful. We definitely would visit again
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Zoe Karen

Liked: Staff & service, amenities, property conditions & facilities
I love the energy of the staff there! Good food good service drinks everywhere! Will definitely come back
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Kadezah

Liked: Staff & service
Resort small
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Ellyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful and friendly. Angel made our drinks every night and was the best! We would go back here just to visit him. We got engaged this trip and the concierge took the best care of us. Highly recommend for a family friendly resort!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Akilah

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful! Great food, and weather, but lots of kids!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Syreeta

Liked: Cleanliness, amenities, property conditions & facilities
Ecerything was amazing!! The staff, cleanliness, loved the caramel cappuccino!! I would go back again. Waking up to the ocean view was the best.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mayra

Liked: Cleanliness, amenities, property conditions & facilities
Food was really good and everyone at the hotel was very nice! Would definitely recommend.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Food was great and kids club was awesome.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Kaelan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good food, great service, rooms are spacious, in good condition, walkable property - not too large. Disappointing that there was real beach on property, the ocean was unswimmable at the resort which was not conveyed in the resort information. Resort was very family friendly with nightly entertainment mostly geared towards entertaining the children, that was great fun!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Frank M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and respectful.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, the food was excellent, the staff was generally excellent. It was impossible to get chairs to sit by the pool as they were all "taken" before 7am.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

khursheda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good family hotel
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Jaylene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was really nice i enjoyed my stay would definitely recommend again
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Chantel

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so wonderful and personable. We felt so welcomed by everyone. The staff really made the best vacation even better.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Aziz

Liked: Cleanliness, staff & service
No beach. This is an oceanfront proprty with plenty of pools. Pool side and oceanside chairs are hard to find even during less busy season. Property is old and so is the room furniture. Staff is very friendly and service is very quick. Onsite spa services are extremely pricy, it's cheaper to get those in usa.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

LIZETTE ANGEL

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No beach access
Stayed 6 nights in Mar 2026
Verified

4/10 Poor

Kelly

Liked: Cleanliness, staff & service
Disliked: Amenities
THERE IS NO SWIMMABLE BEACH!!! Expedia failed to mention this! I spent well over $1200 going outside our resort to beach clubs!!!
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Vasudeva Kurup Ramesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is awesome with numerous pools and restaurants and bars.
Lizard commonly found here. Harmless though
Coinee or something commonly found here
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Mudan

The bedding is a bit damp
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Navneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, awesome bar, great food, excellent service
Stayed 6 nights in Oct 2025
Verified

4/10 Poor

Karli

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Hurry up and wait for service here.
Stayed 7 nights in Feb 2026