Dreams Puerto Morelos Resort & Spa - All Inclusive

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Where to?

Dates

June 2026

July 2026

5 bars/lounges, 3 poolside bars, swim-up bar

Premium bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Good

Popular amenities

Hot tub
Breakfast included
All-inclusive
Pet-friendly

Explore the area

Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580

Place, Arrecife de Puerto Morelos National Park
‪1 min drive‬
Place, Petempich Bay
‪6 min drive‬
Place, Puerto Morelos Beach
‪7 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪27 min drive‬

Room options

Suite Junior with Garden View

Garden view
62 sq m
Sleeps 4

Suite Junior with Garden View

Garden view
62 sq m
Sleeps 4

Suite Junior with Ocean View

Ocean view
64 sq m
Sleeps 4

Suite Junior with Ocean View

Ocean view
64 sq m
Sleeps 4

Suite Junior with Pool View

64 sq m
Sleeps 4

Suite Junior with Pool View

64 sq m
Sleeps 4

Suite Junior with Ocean View

Ocean view
64 sq m
Sleeps 4

Suite Junior with Ocean View

Ocean view
62 sq m
Sleeps 4

Suite Junior with Ocean View

Ocean view
64 sq m
Sleeps 4

Suite Junior with Ocean View

Ocean view
64 sq m
Sleeps 4

Suite Master with Ocean View

Ocean view
102 sq m
Sleeps 2

Suite Master with Ocean View

Ocean view
128 sq m
Sleeps 4

Junior Suite Tropical View Double

Excellent

Garden view
1 bedroom
Sleeps 4
2 Double Beds

Junior Suite Tropical View King

Very good

Garden view
1 bedroom
Sleeps 4
1 King Bed

Preferred Club Junior Suite Ocean View Double

Sea view
1 bedroom
Sleeps 4
2 Double Beds

Preferred Club Junior Suite Ocean View King

Very good

Sea view
1 bedroom
Sleeps 4
1 King Bed

Preferred Club Master Suite Ocean Front King

Ocean view
1 bedroom
Sleeps 4
1 King Bed

Junior Suite Pool View Double

Good

1 bedroom
Sleeps 4
2 Double Beds

Junior Suite Pool View King

1 bedroom
Sleeps 4
1 King Bed

Preferred Club Junior Suite Ocean Front Double

Sea view
1 bedroom
Sleeps 4
2 Double Beds

Preferred Club Junior Suite Ocean Front King

Sea view
1 bedroom
Sleeps 4
1 King Bed

Junior Suite Water Park View Double

Park view
1 bedroom
Sleeps 5
2 Double Beds

Junior Suite Water Park View King

Good

Park view
1 bedroom
Sleeps 5
1 King Bed

Room

62 sq m
Sleeps 5

Room

62 sq m
Sleeps 5

Suite Master

128 sq m
Sleeps 4

Suite Junior

Sleeps 3

Suite Junior

Sleeps 4

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Hot tub
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includes taxes & fees

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Pool
Hot tub
Breakfast included
All-inclusive

includes taxes & fees

19 May - 20 May

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Hot tub
Breakfast included
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About this property

Dreams Puerto Morelos Resort & Spa - All Inclusive

This property features 10 restaurants, 9 outdoor pools, and a full-service spa. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free water park access, 3 poolside bars, and 5 bars/lounges are onsite. Change of towels is available on request.

Dreams Puerto Morelos Resort & Spa - All Inclusive offers 437 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The free breakfast at Dreams Puerto Morelos Resort & Spa - All Inclusive gets high marks from our customers. During your stay, you're just a quick walk from Petempich Bay. Free WiFi in public areas, free self parking, and 9 outdoor pools are available. This property offers pet-friendly amenities like food and water bowls.

Free buffet breakfast served daily
Free WiFi
Free self parking
Enjoy Asian cuisine at Miyako, one of the property's 10 restaurants and 5 bars/lounges
Splash around at the free water park with a waterslide or swim in the 9 outdoor pools
Indulge with facials, aromatherapy, or Swedish massages at the spa
Services include babysitting, a free kid's club, and a lifeguard on site
Onsite recreation includes a 24-hour gym, a steam room, and a sauna
Guests really like the accommodations for the spaciousness and cleanliness
8.4 mi (13.6 km) from Moon Palace Golf Club and 15.1 mi (24.3 km) from Maroma Beach
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Dreams Puerto Morelos Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Dreams Puerto Morelos Resort & Spa - All Inclusive, you'll find a full-service spa, a complimentary water park, and 9 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 5 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this property measures 51000 square feet (4738 square meters) and includes conference space. A children's pool, a hot tub, and a 24-hour fitness center are also featured at the luxury Dreams Puerto Morelos Resort & Spa - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.

Miyako - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar.

Rue de Rivoli - This restaurant specializes in French cuisine. Guests can enjoy drinks at the bar. Open daily.

Vivace - This restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.

Ki - This restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.

Afthonia - This buffet restaurant specializes in local and international cuisine. Open daily.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Land activities

Fitness facilities

Kids club

Lessons/classes/games

Aerobics

Pilates

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Onsite live performances

Theme parties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
10 restaurants
3 poolside bars
5 bars/lounges
A coffee shop/cafe
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

Afthonia
Ki
Miyako
Rue de Rivoli
Vivace

Things to do

24-hour gym
9 outdoor pools
Arcade/game room
Children's pool
Evening entertainment
Fitness classes
Free children's club
Free water park
Full-service spa
Hot tub
Kayaking
Paddleboard
Pilates classes
Playground
Sauna
Steam room
Water sports equipment
Waterslide
Wine tasting room
Yoga classes

Family friendly

9 outdoor pools
Arcade/game room
Baby toys
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Dining table
Free children's club
Free water park access
Lifeguards on site
Playground
Snack bar/deli
Supervised activities for children (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

51,000 square feet of conference space

Outdoors

Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

16 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar in shower
Handrails in stairways
Lift
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchair-width doorways
Wheelchairs on site

Banquet hall
Designated smoking areas
Lifeguards

Room amenities

Bedroom

Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Jetted bathtub
Rainfall showerhead
Separate bathtub and shower
Toothbrush and toothpaste
Towels provided

Entertainment

55-inch smart TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Dining table
Free bottled water
Minibar

Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: MXN 1300 per pet, per day
Only dogs are allowed
Maximum 1 (weight limit: 22 lbs per pet)
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: MXN 1300 per pet, per day
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Dreams Puerto Morelos Resort & Spa - All Inclusive Reviews

7.6

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

4/10 Poor

Deborah Ann

16 Feb 2026

Disliked: Amenities

Room fridge was only refilled one day. Staff was rode at checkout. The pos machines were not connecting so they said no pay your not getting off resort. VIP called is to see them. Wasted time. They told us we were preferred members and offered us things than when we went to use them they said they made a mistake and took it back. Not a pleasant experience

Stayed 4 nights in Feb 2026

8/10 Good

Khristinia

Travelled with family

16 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

We stayed 6 nights Rooms were very clean, staff was nice. Spa treatment was amazing. My only complaint was there was an escape rooms for families to enjoy, not part of the resort. The price was $45 a person, which was fine by us. Our 2 girls wanted to play. They said it would be $90 so we paid with card but was charged $99, the next day we asked why. They explained they charge at 19 pesos. We told them everyone charge at 17 or 16 pesos. They said they don't that is why she said 1,710. Pesos. So if you want to enjoy the escape rooms, pay in dollars cash. Not in pesos, not by card. They will change you $9 extra.

Stayed 6 nights in Feb 2026

6/10 Okay

MARY, Etobicoke

Travelled with group

14 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Perfect room , very clean ,amazing food. Only problem is that we got some vouchers to use for wine and it was 40$ .. when we bought the wine one night they told us we can apply the 40$ at ones toward the wine price when we check out, but when we checked out they told us we can only apply 10$ and we had to pay 40 usd $. I was not happy about that at all and marco was not very nice with us about it.

Stayed 5 nights in Feb 2026

10/10 Excellent

michael

9 Feb 2026

Stayed 2 nights in Feb 2026

8/10 Good

Aasia

Travelled with family and small children

5 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Almost everything

Stayed 5 nights in Jan 2026

10/10 Excellent

Raul

3 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very nice

Stayed 4 nights in Jan 2026

8/10 Good

Melanie Ann

1 Feb 2026

Room was nice. Hard to get a chair at the pool. Non existent beach.

Stayed 7 nights in Jan 2026

8/10 Good

Mark John

Travelled with partner

1 Feb 2026

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

After reading reviews, I didn’t have very high expectations. However, once we arrived, the experience exceeded what I anticipated. I want to start by saying that Nancy at the front desk is an absolute rockstar. Our flight was canceled due to Winter Storm Fern, and she went above and beyond to help us. After long hold times with JetBlue, Expedia representatives Rahul and Ahmed were able to extend our stay by two additional nights. Nancy then took over and handled everything flawlessly. She kept us in the same room so we didn’t have to move, worked quickly to prevent any interruptions, and managed multiple issues from staff and guests at the same time. Despite all the chaos, her smile never faded. Her customer service was truly exceptional. Our room was clean and comfortable, and the hotel itself was well maintained. The only downside was the lack of lounge chairs. There simply were not enough for the number of guests, and we had to wake up at 5:00 AM each morning just to secure a spot by the pool. As for the food, it was average. The buffet food was often cold and lacked flavor. The sit-down restaurants were mediocre with long wait times for food that was just okay. The best dining options were the French and Mexican restaurants. Overall, the trip was fun and relaxing despite the stress of the canceled flight. Unlike other places, we were not taken advantage of during the situation. Thanks to Expedia representatives Rahul and Ahmed, and especially Nancy at the resort, w .

Stayed 3 nights in Jan 2026

10/10 Excellent

Adam

30 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Excellent experience

Stayed 7 nights in Jan 2026

10/10 Excellent

Ewelina

29 Jan 2026

Stayed 3 nights in Jan 2026

8/10 Good

Kathleen Marie

Travelled with family and small children

17 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room and food was great! The restraunts were good. Ate at an alacarte almost every night. Night entertainment was okay. Things we didnt like...music was very loud at main pool and if they had to move the entertainment inside it was Very loud. My kids couldn't even stand it. There are multiple pools which is lovely where its more relaxing but some are for perfered guests only. No pool/games room ( only 13-17 year olds) which was disappointing for my 8 and 10 year old and even us as adults. No sports area for watching games unless a prefered customer. Beach is almost gone and had crazy sea grass the whole time we were there (just the way things are). Main pool is heated, others are not. Resort is clean, staff were great!

Stayed 10 nights in Jan 2026

10/10 Excellent

Mark

14 Jan 2026

Stayed 4 nights in Jan 2026

10/10 Excellent

Yaritza

11 Jan 2026

Stayed 5 nights in Oct 2025

10/10 Excellent

Mayra

Travelled with family

9 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Food was really good and everyone at the hotel was very nice! Would definitely recommend.

Stayed 5 nights in Nov 2025

10/10 Excellent

Ariana Joy

6 Jan 2026

Stayed 3 nights in Dec 2025

8/10 Good

Olivia

5 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Enjoyed my stay here ! Huge shoutout goes to Astrid and Sergio for making this stay great ! Had a wonderful room and enjoy room service. Food options were good but restaurants got packed really quickly so sometimes you will be stuck with trying to figure out what to eat .

Stayed 3 nights in Jan 2026

6/10 Okay

Blair

Travelled with family, Travelled with family and small children

30 Dec 2025

Staff were wonderful and very helpful! The room was clean but a bit outdated. The pullout sofa bed was a very hard, old and stained mattress. And the room wasn’t very big. The activities were amazing and very kid friendly! Wish they mentioned it is not beach front. There is a small access point to the beach but it’s rocky and not pretty at all. The restaurants were decent. Food wasn’t bad at all. The water slides and pools were our favorite part. Kids loved the waterslides! Night shows were great as well! Overall, it’s a good resort.

Stayed 4 nights in Dec 2025

10/10 Excellent

Leigha

29 Dec 2025

Stayed 6 nights in Dec 2025

10/10 Excellent

Chantel

Travelled with family

27 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff was so wonderful and personable. We felt so welcomed by everyone. The staff really made the best vacation even better.

Stayed 3 nights in Dec 2025

10/10 Excellent

Stacy Marie

21 Dec 2025

Stayed 6 nights in Dec 2025

8/10 Good

Steve

Travelled with partner

13 Dec 2025

Liked: Cleanliness, amenities

Clean rooms. Just needs general maintenance which I imagine can be difficult in a humid climate. Dont be afraid to ask for another room if you want a better view, they are acommodating. Service was prompt and outstanding. Would recommend this resort on a budget.

Stayed 5 nights in Dec 2025

4/10 Poor

Carolina, Calgary

Travelled with family and small children, Travelled with group

12 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Cons - Beach is not swimmable and does not look nice. Major negative aspect which is the reason why I would not go back to this hotel. The pool area is full of “bed” that tou have to pay extra. When the buffet is outside for a night show, the front tables are only for people who is wiling to pay extra money for wine bottles. A lot of extra money for an all inclusive hotel. Pros - People are friendly and the coffee place was nice. Japanese restaurant was also good.

Stayed 6 nights in Dec 2025

2/10 Terrible

Hyun

11 Dec 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Orbitz mislead customer about the property. Its not owned by Hyatt. Hyatt sold the property and its own by different ownership. It

Stayed 2 nights in Nov 2025

10/10 Excellent

Ernesto Adolfo, Coquitlam

Travelled with family and small children

8 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service from Jesus at the bar, Luis in the buffet, Jaquelina from animation, and Kenya at concierge.

Stayed 6 nights in Nov 2025

8/10 Good

Wesley

7 Dec 2025

Stayed 3 nights in Nov 2025

Dreams Puerto Morelos Resort & Spa - All Inclusive

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Photo gallery for Dreams Puerto Morelos Resort & Spa - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

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Suite Junior with Garden View

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Suite Junior with Garden View

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Suite Junior with Ocean View

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Suite Junior with Ocean View

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Suite Junior with Pool View

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Suite Junior with Pool View

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Suite Junior with Ocean View

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Suite Junior with Ocean View

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Suite Junior with Ocean View

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Suite Junior with Ocean View

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Suite Master with Ocean View

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Suite Master with Ocean View

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Junior Suite Tropical View Double

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Junior Suite Tropical View King

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Preferred Club Junior Suite Ocean View Double

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Preferred Club Junior Suite Ocean View King

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Preferred Club Master Suite Ocean Front King

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Junior Suite Pool View Double

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Junior Suite Pool View King

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Preferred Club Junior Suite Ocean Front Double

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Preferred Club Junior Suite Ocean Front King

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Junior Suite Water Park View Double

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Junior Suite Water Park View King

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Suite Master

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Suite Junior

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About this property

Dreams Puerto Morelos Resort & Spa - All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Land activities

Lessons/classes/games

Entertainment

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly