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Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

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Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

3 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
Creator video
6 bars/lounges, 2 swim-up bars, 2 poolside bars
Building design
6 bars/lounges, 2 swim-up bars, 2 poolside bars

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Puerto Morelos Beach
    ‪14 min drive‬
  • Place, Puerto Morelos Town Square
    ‪20 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

9.4 out of 10
Exceptional
(92 reviews)
  • Resort view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

9.0 out of 10
Wonderful
(27 reviews)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 63 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise)

9.8 out of 10
Exceptional
(7 reviews)
  • Sea view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

9.0 out of 10
Wonderful
(6 reviews)
  • Resort view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

9.2 out of 10
Wonderful
(13 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Chillout)

10.0 out of 10
Exceptional
(9 reviews)
  • Sea view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up)

9.6 out of 10
Exceptional
(18 reviews)
  • Resort view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite (Paradise)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise)

9.2 out of 10
Wonderful
(19 reviews)
  • Resort view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

This smoke-free hotel features 4 restaurants, 3 outdoor pools, and a full-service spa. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, 2 poolside bars, 6 bars/lounges, and 2 swim-up bars are onsite. Change of towels is available on request.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, bathrobes, and hair dryers.

This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desk chairs and phones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a 24-hour fitness center.
The onsite spa has 9 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the pool at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive. During your stay, you'll be close to Puerto Morelos Beach. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self parking
  • Drinking and dining options include 4 restaurants, a coffee shop, 2 swim-up bars, and 2 poolside bars
  • Take a swim in the 3 outdoor pools
  • Indulge with massages at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the pool
  • Steps from Arrecife de Puerto Morelos National Park and 13 minutes by car from Puerto Morelos Beach
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers its guests 3 outdoor swimming pools and a 24-hour fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 4340 square feet (403 square meters) and includes conference space. The luxury Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive also features concierge services, dry cleaning/laundry services, and 24-hour room service. Free self parking and valet parking are available.

This 5-star Puerto Morelos hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive has 4 restaurants on site.
24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pickleball courts
  • 24-hour gym
  • 3 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,340 square feet of conference space

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 9 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Front entrance ramp
  • Lift (109 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa

More

  • Lifeguards
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Margaritaville Island Reserve Riviera Maya

Margaritaville Island Reserve Riviera Maya An Adults Only

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1007 out of 1816 reviews
Rating 8 - Good. 446 out of 1816 reviews
Rating 6 - Okay. 219 out of 1816 reviews
Rating 4 - Poor. 68 out of 1816 reviews
Rating 2 - Terrible. 76 out of 1816 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Travis

Liked: Cleanliness, amenities, property conditions & facilities
The room was immaculate! Clean, modern, comfortable with bright colors and excellent condition. Staff were the absolute best! Amenities were perfect! Best resort I have ever been to!
Stayed 7 nights in Feb 2026

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
I really had fun and i liked everything
Stayed 3 nights in Feb 2026

4/10 Poor

Joseph

Travelled with family
Wait staff was great, front desk and concierge not so much
Stayed 5 nights in Feb 2026

6/10 Okay

Wendy

Travelled with group
Liked: Cleanliness
Overall my stay was okay. When I arrived on my first day, maintenance was in my hotel room fixing the keypad on my door. I really didn't like that, the resort should have finished the repair and tell me that it was ready. And then the next day I meed maintenance to fix the door on my balcony
upon arrival there was a maintenance employee fixing my keypad
Stayed 5 nights in Feb 2026

10/10 Excellent

Jeffrey

Stayed 1 night in Feb 2026

10/10 Excellent

Denise

Stayed 7 nights in Dec 2025

10/10 Excellent

Yuan

Liked: Cleanliness, amenities, property conditions & facilities
Best service! Amazing food, everything was so great! Thank you!
Stayed 4 nights in Jan 2026

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place! Only downfall was it was busy so it was hard to get into the à la carte restaurants
Stayed 3 nights in Feb 2026

8/10 Good

Heather L

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Attentive staff, clean facilities
Stayed 6 nights in Feb 2026

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Was very sleepy resort. 11-5pm busy then dining and bed time. One building open till 1Am small and small menu. Did feel the quality was good. Booze not strong. All in all I felt like the folks were too old to enjoy night life. Also no beach.☹️ clean and friendly.
Stayed 6 nights in Feb 2026

8/10 Good

James

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall good stay. The facility is clean. There seems to be a shortage of servers around the pools but there are a couple bars you can walk or swim up to… however, the pools are NOT HEATED. The food is pretty good. There are 2 restaurants where you must have a reservation. Additionally, there is a buffet and another casual restaurant you can just walk into without a reservation. Not much of a beach if any at all and the water was really murky.
Stayed 5 nights in Feb 2026

8/10 Good

Robyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This adult-only resort was clean, had fun themed decor, was well laid out, easy to navigate, offered many activities and of amenities to choose from. I was expecting nonstop Jimmy Buffett music, but there was a very good mix of playlists, styles of music and artists featured during the day at the poolside. The rooms were clean with excellent housekeeping, comfortable beds and bedding. Nice bathrooms as well with walk in shower and rainfall shower heads. One room in my party’s booking had a suite with an infinity pool, highly recommend this! It was very cool to have a beautiful view and private pool. Some staff went above and beyond to make the experience wonderful, and overall the service was generally very good (especially breakfast buffet!). The resort has an app for your phone, but I didn’t find it very useful. The room technically does have a mini bar but it is not stocked with any beverage except water, you are given 20,000 points for the duration of your stay, you pick your beverages using points from the coffee shop. Areas for improvement include: the pool temperature was too cold for some in my party, making reservations for dining at the à la carte restaurants should be much easier (through the app, restaurant itself, or the front desk in addition to the concierge as they have limited hours), better room service menu options, have ice cream available in the buffet, more coffee shop options available all day, and more selection available for room mini bar beverages.
Stayed 8 nights in Jan 2026

6/10 Okay

Shanice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Plus: staff were super nice and accommodating, the room was spacious and clean, food was amazing! Improvement: restaurants needed more staff working as it took a long time to get food and drinks, better night life/shows
Stayed 3 nights in Feb 2026

10/10 Excellent

Nisa

Stayed 5 nights in Dec 2025

8/10 Good

Robert Douglas, Kingston

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful time in Margaritaville resort. The rooms were very nice and the entire complex is very clean, especially the washrooms. The pool areas were clean and had lots of lounges with a nice combination of sunny and shaded areas. The staff were very pleasant and accommodating. The only downside is that there were only 2 specialty restaurants. While they were both very good, another option would have made the experience top shelf. I would recommend this resort to anyone.
Stayed 10 nights in Feb 2026

6/10 Okay

mike A

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Yes
Stayed 5 nights in Feb 2026

2/10 Terrible

Nicole Lyn

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
First wrong- booked 2 pool view rooms together- got 2 rooms away from each other,1 with a view of the top of a tree! This place is NOT all inclusive!! You get an allotted amt of “points” to stock your mini bar YOURSELF with only beer or soda NO liquor or anything of the sort.And the price of liquor you can buy- EXTREMELY OVERPRICED!! $150 US DOLLARS for a fifth of Titos!!! Next up- absolutely NO NAME BRAND LIQUOR included- all well drinks at swim up bars & restaurants. Wine- all house cheap brands- unless you want to go ahead am spend $175 on a bottle of Josh wine that goes for $12.99 here. Food-sub par minus the italian restaurant. Landshark bar-order 2 if your hungry! Appetizer order of onion rings- 3- one of which was about 1/2”bug and burnt. Also beware of busy times here which is every night- they pour draft beer into containers then pour from that to give you a warm beer in a plastic glass!! Not kidding here folks!! Room service 24/7- wait 2 hrs possibly & only cold soggy turkey cheese sandwiches late night! “Margaritaville” gift shop- LOL!! This place is named Jimmy Buffet’s Margaritaville & there is not one Jimmy Buffet piece of merch in the place!! Oh and on that note- no Jimmy Buffet music played!! The most we heard was 2 songs one day!! They play the same music-mostly latino every day!! Please heed my advice and save your money!! This place is honestly a college/bachelor/bachelorette hangout! Its sad because its clean and nicely decorated but nope not again!
Stayed 7 nights in Feb 2026

10/10 Excellent

Joshua

Stayed 7 nights in Dec 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing cleaners where great and food was amazing staff is super friendly and super respectful concierge is a little pushy and manipulative but other wise loved this resort was a great weekend getaway
Stayed 6 nights in Feb 2026

10/10 Excellent

Nategheh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
İ enjoyed my stay in the hotel. The room was clean and daily service was great. The staff were friendly and hard working. Hotel had programs during the day. Food was good, but İ enjoyed the coffee and sweets mostly. The only point which İ really did not like was the restriction for the sleeveless tops for men in the buffet. İ believe it was unnecessary as the guest would like to enjoy their stay, not thinking about their cloth. There was prevention in entering the buffet as described, whereas the hotel was adults only, and having sleeveless top for men was not disrespectful to any one.
Stayed 6 nights in Feb 2026

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great staff, good food, lots of activities.
Stayed 5 nights in Feb 2026

8/10 Good

David

Stayed 5 nights in Nov 2025

6/10 Okay

Monica

Liked: Cleanliness, amenities, property conditions & facilities
The room was fine. Clean. Staff were courteous. Pool could be warmer... room was hard to keep at consistent temperature... often fell to 14c...
Stayed 7 nights in Feb 2026

8/10 Good

Allan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and easy to get around. Didn’t realize there’s no beach. That’s my bad, no big deal was there more for sun and pool🏖️🍻🍹
Stayed 5 nights in Jan 2026

8/10 Good

Arianne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Super clean, beautiful and new resort, excellent food
Stayed 7 nights in Feb 2026