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Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

5.0 star property
VIP Access

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Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

3 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
Creator video
6 bars/lounges, 2 swim-up bars, 2 poolside bars
Exterior
Room, 1 King Bed (Paradise)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included

Explore the area

View in a map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
  • Place, Petempich Bay
    ‪6 min drive‬
  • Place, Puerto Morelos Beach
    ‪13 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

9.6 out of 10
Exceptional
(66 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

  • 57 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

8.8 out of 10
Excellent
(21 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

  • 63 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise) | View from room

Studio, Oceanfront (Paradise)

9.6 out of 10
Exceptional
(5 reviews)
  • 57 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

9.0 out of 10
Wonderful
(6 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

9.6 out of 10
Exceptional
(12 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Chillout)

10.0 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up)

9.8 out of 10
Exceptional
(15 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise)

9.0 out of 10
Wonderful
(15 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

7.0 out of 10
Good
(2 reviews)
  • 43 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Adults-only hotel with 4 restaurants and 3 outdoor pools
This smoke-free hotel features 4 restaurants, 3 outdoor pools, and a full-service spa. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, 2 poolside bars, 6 bars/lounges, and 2 swim-up bars are onsite. Change of towels is available on request.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, bathrobes, and hair dryers.

This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desk chairs and phones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a 24-hour fitness center.
The onsite spa has 9 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the pool at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive. During your stay, you'll be close to Puerto Morelos Beach. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self parking
  • Drinking and dining options include 4 restaurants, a coffee shop, 2 swim-up bars, and 2 poolside bars
  • Take a swim in the 3 outdoor pools
  • Indulge with massages at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the pool and the helpful staff
  • Steps from Arrecife de Puerto Morelos National Park and 13 minutes by car from Puerto Morelos Beach
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers its guests 3 outdoor swimming pools and a 24-hour fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 4340 square feet (403 square meters) and includes conference space. The luxury Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive also features concierge services, dry cleaning/laundry services, and 24-hour room service. Free self parking and valet parking are available.

This 5-star Puerto Morelos hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive has 4 restaurants on site.
24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pickleball courts
  • 24-hour gym
  • 3 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,340 square feet of conference space

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 9 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Front entrance ramp
  • Lift (109 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa

More

  • Lifeguards
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 689 out of 1216 reviews
Rating 8 - Good. 272 out of 1216 reviews
Rating 6 - Okay. 159 out of 1216 reviews
Rating 4 - Poor. 44 out of 1216 reviews
Rating 2 - Terrible. 52 out of 1216 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alina, Vancouver

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Expedia tricked me with this trip, Expedia sell me the Hotels stay with " 1st line, Hotel on the beach, white beach sand". instead there was no beach at all, there wasn't even a beach at all, no sand at all. SO Expedia ruined my vacation. I'm going to escalate this to Expedia Top management, i wont let it go. See you in court!
Stayed 7 nights in Aug 2025

6/10 Okay

Maddison

Travelled with group
Liked: Cleanliness, staff & service, amenities
Absolutely loved Angel & Mariel for entertainment !!! They made our stay amazing, resort was very clean and well kept ! It was a smaller resort so there wasn’t a lot of different dinning options or lots of stuff to do/ I did miss the beach aspect of a resort. But was honestly a lovely time!!
Stayed 7 nights in Jul 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very clean and well maintained. The dining options are limited, both the Italian and Steakhouse are only open on certain days. The Italian was delicious, we did not get to the steakhouse. The staff here was amazing. My rating would be lower without them. Christian (reception area) welcomed us with a warm smile & took care of us with my transportation mess up. He was super friendly and helpful. Aaron at Landshark was on top of our drinks and food, making sure we had the best service possible on each visit. We got to know each other a bit on a personal level which is awesome. It was a sad good bye when he came and found us across the resort on our last night together. We will miss "A A Ron" 😁 Marchello at the boathouse was another who also met us each morning with a warm welcome, asking us to sit near him so he could take care of us and talk a bit. I can still see his friendly smile. Eduardo at the 5 O'clock Somewhere bar was on top of his game. Calm personality, always knew our drinks and made them perfect! The entertainment staff is a great crew. We like to get involved, so got to spend plenty of time with them. Angelo, Quetzal, Mariel & Ozzy - thanks for that last volleyball game. To you and the rest of the entertainment staff, thanks for a great week! Up at the Chill bar the food was great. The tall slender guy who moves around quickly was also awesome. Sadly don't have his name. No beach, no big stage performances, but overall, great!
Stayed 7 nights in Jul 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, the pictures don't do it justice. The staff were extremely helpful throughout the stay, food and drinks were amazing too.
Stayed 5 nights in Jul 2025

10/10 Excellent

safwan

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful. The staff was very helpful and accommodating. I enjoyed the food options. Overall, it was a great stay.
Stayed 5 nights in Jul 2025

8/10 Good

adolphus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All in all it was good. food, drinks and service were all good. The timeshare push was the same as all others, it's always a scam. there's no beach at all, but the pools were warm and clean, They should offer a shuttle to the sister property, but you have to catch a taxi and are expected to pay 150 each for a day pass, I think it should be free considering there's no beach at this one. The property is very small with little food options and hard to get into the two restaurants. We were there for one week, and i think it would be hard to do two weeks. We would not go back just due to the size, and the fact of no beach, but if you like to sit and relax in a clean well looked after resort then this would be for you.
Stayed 8 nights in Jul 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No beach area
Stayed 4 nights in Aug 2025

10/10 Excellent

Courtney

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time. The staff were super friendly and helpful. Food on the resort was pretty good. The only thing was the seaweed smell; however, I’m aware there isn’t much they can do about that. Overall would stay here again!
Stayed 4 nights in Jul 2025

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Margaritaville was amazing! Fast check in at arrival, not far from the airport & bar in the lobby. Our room was clean, we had the swim up suite. Food & drinks were good. I would say make your restaurant reservations before arrival as they tend to fill fast, though we were able to snag a dinner reservation at the Italian restaurant our last day. All staff were friendly and made sure we had the best stay! I look forward to returning.
Stayed 5 nights in Jul 2025

8/10 Good

Christopher Tarrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They property was new, so it was nice & clean. We really loved our balcony views & the pool area was so beautiful. We enjoyed the food at the restaurant & in room dining( room service) ,but the buffet food wasnt that good & the juice is watered down.
Stayed 7 nights in Jul 2025

10/10 Excellent

Luxmi

Stayed 3 nights in Aug 2025

8/10 Good

DANIELLE, Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Milyssen, jersey city

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort, excellent service!! Definitely recommend
Stayed 5 nights in Jul 2025

6/10 Okay

Steven Roger Griffith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service! Amazing, clean rooms! Just sadly no beach area.
Stayed 6 nights in Jul 2025

8/10 Good

Evan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were fantastic (room withw the bath and shower) Staff were fantastic.
Stayed 7 nights in Jul 2025

10/10 Excellent

Weston

Stayed 7 nights in Jul 2025

6/10 Okay

Tyler

Stayed 7 nights in Jul 2025

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Sean, Swedesboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 5 nights in Jul 2025

10/10 Excellent

Luxmi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Margaritaville Island Reserve Riviera Maya (Adults Only) and overall had a wonderful time. The resort is beautiful, modern, and immaculately maintained. The decor gives off a fun, tropical vibe without being tacky, and the rooms were clean, spacious, and well-stocked with everything we needed. I really liked the unique “Island Reserve” concept with the customizable minibar system—you earn points to pick what you want delivered to your room. The staff was friendly and welcoming, especially at the restaurants and bars. Shoutout to [insert name if you remember anyone], who made our experience extra special! The food was surprisingly good, especially at Rita’s Taco House and Frank & Lola’s. The cocktails were strong, the live music was fun, and the poolside service was solid. The pool areas were lively with music, games, and foam parties—great if you're into a more social atmosphere. That said, this isn’t the place for wild nightlife. After dinner, things quiet down, which we didn’t mind. it’s a great resort if you're looking for a laid-back adults-only vacation with good food, friendly service, and a social pool scene. I'd definitely recommend it for couples or small groups who want a fun, stress-free getaway.
Stayed 1 night in Jul 2025

6/10 Okay

Howard

Liked: Cleanliness, staff & service
The property was just ok, not many choices in terms of dinning. Every night no matter where we went to eat there was always many items on the menu that weren’t available! Then getting a reservation at the steak house or the Italian restaurant was almost impossible when it wasn’t even crowded at all. When we did dine there half the restaurant was empty but they say there’s no reservations available. Portions were very small. The steak house was just another money grab. You could choose from a very limited menu and what was on there was very below barge at best. That’s because they wanted you to buy there prime cuts that were outrageously expensive!! Overall staff was nice and the room was clean but definitely wouldn’t return nor would I recommend it!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Lourell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so great I went viral ! 😂
Stayed 2 nights in Jul 2025

10/10 Excellent

Grace Dorcas

Stayed 5 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that even the swim up pool closes at 8, it defeats the purpose of getting it.
Stayed 3 nights in Jul 2025