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Sensira Resort & Spa Riviera Maya

4.5 star property

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Photo gallery for Sensira Resort & Spa Riviera Maya

4 outdoor pools, free pool cabanas, pool umbrellas
Mini-golf
Ruby Suite
Nightclub
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Spa
  • Housekeeping
  • Parking included

Explore the area

View in a map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
  • Place, Petempich Bay
    ‪7 min drive‬
  • Place, Puerto Morelos Beach
    ‪14 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Agatha King

Agatha King

Agatha King

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Agatha Queen

Agatha Queen

Agatha Queen

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Amber Room

Premium bedding, pillow-top beds, free minibar, in-room safe

Amber Room

  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ruby Suite

Ruby Suite

Ruby Suite

  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire Room

Sapphire Room

Sapphire Room

  • 50 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Amber Queen

Premium bedding, pillow-top beds, free minibar, in-room safe

Amber Queen

  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Similar properties

4 outdoor pools, free pool cabanas, pool loungers
Sensira Resort & Spa Riviera Maya – All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.2 out of 5, Very good, 2,136 reviews
The price is €306
includes taxes & fees
1 Dec - 2 Dec
Sensira Resort & Spa Riviera Maya – All Inclusive

About this property

Sensira Resort & Spa Riviera Maya

Luxury hotel with 5 restaurants and 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Sensira Resort & Spa Riviera Maya's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
Sensira Resort & Spa Riviera Maya offers 359 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Inspiration Spa. Services include massages. The spa is equipped with a hot tub and a steam room. The spa is open daily.
During your stay at Sensira Resort & Spa Riviera Maya, you're just a quick walk from Arrecife de Puerto Morelos National Park. Enjoy features like free WiFi in public areas and free self parking, plus 4 outdoor pools.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Drinking and dining options include 5 restaurants, a coffee shop, a poolside bar, and 5 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with massages at Inspiration Spa
  • Services include free babysitting, a kid's club, and a concierge
  • Just a 3-minute walk from Arrecife de Puerto Morelos National Park and 14 minutes by car from Puerto Morelos Beach
Sensira Resort & Spa Riviera Maya offers its guests a full-service spa, 4 outdoor swimming pools, a hot tub, and a children's pool. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center and 3 meeting rooms are available. Event space at this hotel measures 6771 square feet (629 square meters) and includes a conference center. Spa services, a complimentary children's club, and concierge services are also featured at the luxury Sensira Resort & Spa Riviera Maya. Free self parking is available.

This 4.5-star Puerto Morelos hotel is smoke free.

Sensira Resort & Spa Riviera Maya has 5 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (6,771 square foot of space)

Outdoors

  • Free pool cabanas
  • On the beach
  • Pool umbrellas

Full-service spa

  • Hot tub
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Free local calls
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.66 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Sensira & Spa Riviera Maya
Sensira Resort Spa Riviera Maya
Sensira Resort & Spa Riviera Maya Hotel
Sensira Resort & Spa Riviera Maya Puerto Morelos
Sensira Resort & Spa Riviera Maya Hotel Puerto Morelos

Reviews

Sensira Resort & Spa Riviera Maya Reviews

7.4

Good

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 11 out of 25 reviews
Rating 8 - Good. 4 out of 25 reviews
Rating 6 - Okay. 5 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 4 out of 25 reviews

Reviews

10/10 Excellent

Tim M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Mary

Stayed 5 nights in Jul 2025

10/10 Excellent

Saahil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thank you !
Stayed 5 nights in Jul 2025

10/10 Excellent

Henry, Thousand Palms

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the entertainment at 9pm. In the theatre
Stayed 7 nights in Jun 2025

10/10 Excellent

jose

Liked: Cleanliness, amenities, property conditions & facilities
Food pool rooms great value
Stayed 2 nights in Jun 2025

6/10 Okay

Nhu Ngoc

Need to improve connect all infomation w all receptionist
Stayed 4 nights in Jun 2025

2/10 Terrible

joshua

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The property is scheming it’s two different listings on Expedia, not clear on all inclusive or not, the front desk was very unhelpful. Its an all inclusive resort so we were under the impression that it was all inclusive, but once we got to the property they wouldn’t allow us to change the booking or anything and we had to pay an extra 300 per person to just add all inclusive. We spent two hours in the lobby trying to get this handled, Expedia was no help either. Then the resort was very empty and the lobby smelled. The showers are all glass and open so if your staying with family like we were you have to leave the room just so they can shower. The resort on the other hand was very beautiful and the staff was amazing especially Domingo and Angel. The food throughout the whole resort was also delicious on top of having all top shelf liquor which was amazing.
Stayed 3 nights in Jun 2025

8/10 Good

Jill

Liked: Cleanliness, property conditions & facilities
We had issues surrounding certain restaurants only on certain days
Stayed 7 nights in May 2025

10/10 Excellent

Amar, Pflugerville

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The food was really good quality, including the services in the general areas, the best part is the cabanas right on the beach.
Stayed 4 nights in May 2025

10/10 Excellent

Sasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting there was bumpy due to the city road but man this place is beautiful and you forgot all about that and transform into a different world. They have everything you need right there to enjoy your time and peace.
Stayed 4 nights in May 2025

6/10 Okay

Tyrone

Stayed 3 nights in May 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Rachel, Miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in Sensira resort. The team and staff were excellent and very welcoming. Some of the facilities were out of service. The mini golf looked as it under maintenance. The cinema room was a bit dirty most of the day and the popcorn machine was broken. As for the food, it was on the lower average. The bar next to the beach had some nice bar food. The Italian place had awful pizza. Although they make it there, it was raw in the middle and with too much cheese. It felt like a microwave pizza. I suggest them to change the recipe. Pizza is not an expensive food, but it needs to be made properly. (It is something with the dough). The steak place had really thin steaks which made them all well done (besides the fillet). The buffet was ok, nothing special… Overall we enjoyed our stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Danielle

Stayed 1 night in Apr 2025

2/10 Terrible

Carlos

Stayed 1 night in Jul 2025

6/10 Okay

Manuel

Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Gicela

Stayed 2 nights in May 2025

10/10 Excellent

Gicela

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad muy bien, solo que yo pagué un todo incluido según la página de Expedia y al llegar no se respetó ni el hotel ni Expedia
Stayed 1 night in May 2025

4/10 Poor

Paulina Berenice

Liked: Cleanliness
Regresé después de un año, por la grata experiencia que tuve en 2024, sin embargo, dudo que alguna vez regrese. Solicité
Stayed 6 nights in Apr 2025

8/10 Good

HEYSHELL ARIADNA

Stayed 2 nights in May 2025