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El Refugio de la Cuenca

4.0 star property

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Comfort Apartment | Living area
Comfort Apartment, Mountain View
Living area
Mini-fridge, microwave, stovetop, cookware/dishes/utensils
Free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Spa

Explore the area

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Hermanos Philippi SN, 266, Puerto Octay, Los Lagos, 5370000
  • Place, Green Lagoon
    ‪15 min drive‬
  • Place, Museo de Puerto Octay
    ‪26 min drive‬
  • Place, Petrohue Falls
    ‪31 min drive‬

Room options

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Free WiFi

Comfort Apartment, Mountain View

  • Mountain view
  • 65 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 3 Large Single Beds and 2 Single Beds

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Free WiFi

Comfort Apartment, Mountain View

  • Mountain view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Large Single Bed and 1 Single Bed

View all photos for Comfort Apartment

Free WiFi

Comfort Apartment

  • 65 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 4 Large Single Beds and 1 Single Bed

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About this property

El Refugio de la Cuenca

Spa services, dry cleaning, and a 24-hour front desk are available at this apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, wedding services, and a garden are onsite. Each apartment features free WiFi and a washing machine, plus a kitchen with a stovetop and a microwave. A balcony, a dining area, and a shower are among the other amenities available to guests.
El Refugio de la Cuenca offers 4 accommodations. Rooms open to balconies or patios. Accommodations at this 4-star apartment have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at El Refugio de la Cuenca, you'll be within walking distance of Lake Llanquihue. Enjoy features like free WiFi in public areas and free self parking, plus dry cleaning service. This upscale apartment building has 4 apartments. This property offers pet-friendly amenities like pet-sitting services. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washing machine, and a balcony or patio
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 0.7 mi (1.1 km) from Lake Llanquihue and 11.9 mi (19.2 km) from Green Lagoon
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including pet-sitting services
El Refugio de la Cuenca offers its guests spa services, tour/ticket assistance, and a garden. Public spaces have free WiFi. El Refugio de la Cuenca also features dry cleaning/laundry services and a communal living room. Free self parking is available.

Property amenities

Beach

  • Black sand beach (direct access)

Pool/Spa

  • Massage
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 0 metres
  • Street parking available
  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • Art supplies
  • Children's books
  • Children's dinnerware
  • Children's games
  • Musical instrument
  • Stroller
  • Trampoline

Kitchen

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Mini-fridge

Dining

  • Champagne service
  • Couples/private dining
  • Private picnics

Bathroom

  • Hair dryer (on request)
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Separate dining area

Entertainment

  • Games
  • TV in common areas

Outdoor areas

  • Balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Washing machine

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: USD 15 per pet per stay
  • Service animals exempt from fees
  • One-time cleaning fee: USD 15
  • Pet sitting services

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a national park
  • In a rural location
  • In a village
  • Near the boardwalk/promenade
  • On a river

Things to do

  • Ecotours nearby
  • Fishing nearby
  • Free bicycles nearby
  • Hiking/biking trails nearby
  • Hunting nearby
  • Rock climbing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 units
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 15 per pet, per stay, plus a one-time cleaning fee of USD 15
  • Pet-sitting services are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 20 per accommodation, per stay (varies based on length of stay)
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per stay plus USD 15 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's whatsapp mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the apartment before arrival using the contact information on the booking confirmation.

Property is also known as

Refugio La Cuenca Puerto Octay
El Refugio de la Cuenca Apartment
El Refugio de la Cuenca Puerto Octay
El Refugio de la Cuenca Apartment Puerto Octay

El Refugio de la Cuenca Reviews