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Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel El Reloj, you're just a quick walk from Malecón De Puerto Plata. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.

  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Amenities include a meeting room, conference space and laundry facilities
  • 8 minutes by foot from Malecón De Puerto Plata and a 4-minute drive from Puerto Plata Cable Car

Property Features

A free manager's reception is offered daily. WiFi is free in public spaces. Event space at this hotel measures 183 square feet (17 square metres) and includes conference space. Hotel El Reloj also features concierge services, laundry facilities, and dry cleaning/laundry services. Self parking is free. Smoking is allowed in designated areas at this Puerto Plata hotel.

  • 32 guestrooms or units
  • 183 sq ft of conference space
  • 17 sq. m of conference space
  • Manager's reception (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel El Reloj offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature a ceiling fan. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead. This Puerto Plata hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

The hotel hosts a free manager's reception daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair accessible parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Hotel El Reloj

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property only accepts cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property only accepts cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. <

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Cash-only property
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Cash deposit required
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 30 per person, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel El Reloj Hotel
  • Hotel El Reloj Puerto Plata
  • Hotel El Reloj Hotel Puerto Plata

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.