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Playabachata

4.0 star property

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Photo gallery for Playabachata

Aerial view
Reception
On the beach, sun-loungers, beach towels, beach massages
3 outdoor pools, pool umbrellas, pool loungers
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Breakfast included
  • Spa
  • Gym

Explore the area

Map
Bahia de Maimon, Puerto Plata, Puerto Plata, 57000
  • Amber Cove
    ‪8 min walk‬
  • Cofresi Beach
    ‪6 min drive‬
  • Ocean World Adventure Park
    ‪7 min drive‬
  • Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, Sea View

Suite, Sea View

Suite, Sea View

  • 49 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 35 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 33 sq m
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, iron/ironing board

Superior Room

  • 33 sq m
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Superior Room, Oceanfront

Superior Room, Oceanfront

Superior Room, Oceanfront

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

Similar properties

Aerial view

Senator Puerto Plata

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
3.8 out of 5, Good, (1395)
The price is €309
for 1 room
includes taxes & fees
3 Jul - 4 Jul
Senator Puerto Plata

About this property

Playabachata

Family-friendly fun on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Playabachata's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Playabachata offers 998 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us they can't get enough of the helpful staff at Playabachata. During your stay, you're just a quick walk from Amber Cove. Free breakfast, free WiFi in public areas, and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Enjoy local and international cuisine with ocean views at La Roca, one of the property's 6 restaurants and 5 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Treat yourself to massages, body scrubs, or manicures and pedicures at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes tennis courts, a gym, and basketball
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Amber Cove and 10 minutes from Cofresi Beach
Playabachata is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Playabachata offers its guests a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A terrace, a complimentary children's club, and barbecue grills are also featured at the family-friendly Playabachata.

Smoking is allowed in designated areas at this 4-star Puerto Plata property.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM. The property hosts a free manager's reception daily.
La Roca - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Los Almendros - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Macumba - Overlooking the ocean, this theme restaurant serves dinner only. Open select days.
Mangu - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Roca
  • Los Almendros
  • Macumba
  • Mangu

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 37
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 52

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from April 16 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Tennis courts
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 37 (subject to availability)
  • Late check-out fee: USD 52 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Playabachata Resort All Inclusive Puerto Plata
Playabachata Resort All Inclusive
Playabachata All Inclusive
bachata Inclusive Puerto Plat
Playabachata Puerto Plata
Playabachata Resort All Inclusive
Playabachata All-inclusive property
Playabachata Spa Resort All Inclusive

Playabachata Reviews

Reviews

6.8
Rating 10 - Excellent. 630 out of 1943 reviews
Rating 8 - Good. 408 out of 1943 reviews
Rating 6 - Okay. 301 out of 1943 reviews
Rating 4 - Poor. 222 out of 1943 reviews
Rating 2 - Terrible. 382 out of 1943 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Maritza

Liked: Cleanliness, staff & service, amenities
This hotel lives up to their name by playing some of the greatest hits in the bachata genre. The rooms are outdated furniture wise but the A/C works wonderfully. The food choices are average but they are well cooked. The drinks are also good. The staff’s hospitality is also wonderful
Stayed 2 nights in Mar 2025

8/10 Good

Yusu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Yaritza

Stayed 2 nights in Mar 2025

6/10 Okay

Sheyla

Travelled with family, Travelled with family and small children
Liked: Staff & service
The food wasn’t great and the rooms are damaged and old.
Stayed 2 nights in Mar 2025

8/10 Good

Leonid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Jacqueline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people here are AMAZING! Cant wait to come back
Stayed 7 nights in Mar 2025

8/10 Good

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Food was OK but not great. Other than that the area within the resort was beautiful!
Stayed 6 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resorts was clean, beautiful place and the food was good.
Stayed 1 night in Mar 2025

6/10 Okay

Carlos

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Mitali

Travelled with family, Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
So issues with reservations. Room’s AC not in best condition. Lots of work still being done. Asked for reservations for restaurant and nothing available. Expedia charged way more then what its worth. Limited service, and nothing to show us they want us there, as if they had other people to please.
Stayed 1 night in Mar 2025

8/10 Good

Larissa

Stayed 5 nights in Mar 2025

10/10 Excellent

Shaheba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great entertainment, accessible to the beach which is very clean, short ride to excursion.
Stayed 7 nights in Mar 2025

2/10 Terrible

Byron

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to even start, I have been to many resorts and this one is by far the worst experience i had in my life. For starters when we got to the resort we were checked in by one of thee rudest receptionist. From there once we were checked in there was no one to take us to the room, we had to flag a man down who had a trolly and assisted us. Once in the room, my niece who is 1 years old found a random pill from what i am guessing was a previous guest, she almost ate this pill. That already showed me they do not clean thoroughly. Then i went to use the rest room and the toilet did not flush properly, i had to fill the trash can with water and pour it down the toilet in order for it to flush. Now onto the dining experience. THEY DO NOT HAVE ENOUGH FOOD! it is the same everyday, the employee's in the dining hall are visibly exhausted because the staff to the amount of guest do not add up. They also allow people from the cruises to enter the resort, so on top of there not being enough food now you have these cruise passengers dining as well. The sister resort Senator doesn't allow you to eat or drink there but you may use their pool which is way better than the one at playa bachata. All of the lounge chairs are broken at the pool and the beach! When i say this was thee worst experience, if i could get a refund i absolutely would. I would stay away from this resort at ALL Cost. Save your money and get an Airbnb instead. I will certainly not be returning.
Stayed 3 nights in Mar 2025

10/10 Excellent

Praxedes

I like everything
Stayed 2 nights in Mar 2025

8/10 Good

Eugenia Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery! Wonderful food! Great service!
Stayed 4 nights in Mar 2025

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been here numerous times and it gets better and better.
Stayed 3 nights in Jan 2025

10/10 Excellent

Bruno

Travelled with family
Liked: Amenities, property conditions & facilities
Definitely my go to place to relax and enjoy the beach.
Stayed 3 nights in Feb 2025

10/10 Excellent

DIOMEDES

Liked: Cleanliness, staff & service, property conditions & facilities
The persons that works in there are amazing.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Sofia

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2025

4/10 Poor

Karen

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This is a true definition of “you get what you paid for!” Property is worn down. Nothing special about the food, they didn’t have a good selection to choose from. Culture food from Dominican Republic would’ve been nice to try. Alcohol wasn’t the greatest. Took me about 7 mojitos and 4 shots to feel tipsy. Staff weren’t very friendly. We stayed at this resort for a week, not a lot of entertainment, night show was boring. Again, a culture show would’ve been amazing to watch. Tourist loved watching my boyfriend and I dance bachata, merengue, or merengue típico. The day of checkout the front desk receptionist didn’t even ask how was our stay during our time at the resort, it was more, “oh you’re checking out OK sign here and best travels.”
Stayed 4 nights in Mar 2025

4/10 Poor

Kasey

Travelled with partner
Well where to start. This is a decent resort, it’s like a fancy motel 8. Pros: The outside is clean. The pool is nice but small. Big beach. Food almost 24 hours. Cons: Small bad rooms, the shower was more cramped than my RV one. The window hold mold on it. My kind bed was 2 full beds pushed together. Limited WiFi. Only available in the lobby and slower than dial up if you can get it. Best times to get internet between midnight and 2 am after the grandparents go to bed and before the drunk tik tok stars go to post. Would suggest paying extra for your own cell phone service or walk next door to Senator and steal their WiFi. Food, you want eggs for breakfast, pizza for lunch, and pasta for dinner. Good, that’s all you’re getting everyday. And flavor, nope they got a machine they sucks it right out. Every desert tastes the same no matter what it looks like. Rude people, I know it’s hard at a resort to control how people act but they will cut in line and be rude. But on the other end met some nice people too especially the Canadians, thanks for being a good neighbor. Staff, they’re nice but you can tell they don’t want to be there. They’re kneeling down sipping beers behind the counters and slow as can be.
Stayed 5 nights in Mar 2025

4/10 Poor

Carlos

Stayed 10 nights in Sep 2023

8/10 Good

Emmanuel

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025