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Playabachata

4.0 star property

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Photo gallery for Playabachata

Aerial view
5 bars/lounges, beach bar
Children’s area
Couples treatment room(s), sauna, hot tub, hot springs/mineral springs
Couples treatment room(s), sauna, hot tub, hot springs/mineral springs

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Bahia de Maimon, Puerto Plata, Puerto Plata, 57000
  • Place, Amber Cove
    ‪8 min walk‬
  • Place, Teco Maimón Beach
    ‪4 min drive‬
  • Place, Playa Dorada
    ‪21 min drive‬
  • Airport, Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, iron/ironing board, bed sheets

Standard Room

7.2 out of 10
Good
(267 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Oceanfront

Minibar, in-room safe, iron/ironing board, bed sheets

Superior Room, Oceanfront

  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Suite, Sea View

Suite, Sea View

Suite, Sea View

9.0 out of 10
Wonderful
(6 reviews)
  • Sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, iron/ironing board, bed sheets

Superior Room

7.2 out of 10
Good
(18 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Doble Near Beach

Minibar, in-room safe, iron/ironing board, bed sheets

Doble Near Beach

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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includes taxes & fees
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About this property

Playabachata

Catch some rays at the beach or spend the day relaxing at Playabachata's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Playabachata offers 544 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us they can't get enough of the helpful staff at Playabachata. During your stay, you're just a quick walk from Amber Cove. Free breakfast, free WiFi in public areas, and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Enjoy local and international cuisine with ocean views at La Roca, one of the property's 3 restaurants and 5 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, hydrotherapy, or body scrubs at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes tennis courts, a gym, and basketball
  • Guests have great things to say about the location and the clean accommodations
  • 12 minutes by car from Cofresi Beach and 13 minutes from Malecón De Puerto Plata
Playabachata is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Playabachata offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Playabachata.

Smoking is allowed in designated areas at this 4-star Puerto Plata property.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM. The property hosts a free manager's reception daily.
La Roca - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Macumba - Overlooking the ocean, this theme restaurant serves dinner only. Open select days.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • 5 bars/lounges
  • A beach bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Roca
  • Macumba

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 37
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 52

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 37 (subject to availability)
  • Late check-out fee: USD 52 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Playabachata Resort All Inclusive Puerto Plata
Playabachata Resort All Inclusive
Playabachata All Inclusive
bachata Inclusive Puerto Plat
Playabachata Puerto Plata
Playabachata Resort All Inclusive
Playabachata All-inclusive property
Playabachata Spa Resort All Inclusive

Playabachata Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 728 out of 2159 reviews
Rating 8 - Good. 455 out of 2159 reviews
Rating 6 - Okay. 340 out of 2159 reviews
Rating 4 - Poor. 241 out of 2159 reviews
Rating 2 - Terrible. 395 out of 2159 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Julio

Stayed 2 nights in Dec 2025

2/10 Terrible

Jenifer

Stayed 2 nights in Dec 2025

10/10 Excellent

Jose Cabrera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!!
Stayed 2 nights in Dec 2025

10/10 Excellent

CHANTAL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would come back
Stayed 7 nights in Dec 2025

8/10 Good

Ezequiel

Stayed 1 night in Dec 2025

2/10 Terrible

Vern

Business traveller
Disliked: Cleanliness, amenities
I think the only thing this place has going for itself, is the staff. If you're trying to work and need internet. There is none. Well they say in the lobby, but when u have many people trying to use the bandwidth, not going to happen. The food is subpar. To many people trying to go thru the same line. Takes 30 minutes at times and depends at what time, 30 minutes to get a plate of pasta. The water in my room was dirty for three days. Went to complain and the front desk says there was nothing they could do. Then on check out, they would not let the Uber driver in the gate to pick me up. Instead, i had to walk all the way to the gate with my luggage. I asked if they could take me and my luggage and up to the gate, they stated no, they do not do that. Will never ever stay here again.
Stayed 4 nights in Dec 2025

8/10 Good

Yelena

Travelled with family
Liked: Cleanliness, property conditions & facilities
It is good for this price. Beech is good. Service is average.
Stayed 10 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff was sooooo friendly. Everyone was so nice on the resort. Good food great drinks great experience!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Mariusz

Liked: Amenities, property conditions & facilities
Excellent place to stay for the price. Clean rooms all around. Nice landscaping and beach area. Would definitely return here again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioner should work better
Stayed 2 nights in Dec 2025

4/10 Poor

Marcelo

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Los empleados no parecian con muchas ganas de trabajar... la comida en el buffet siempre la Misma, no habia variedad y el servicio bastante malo, siempre faltaba algo en las mesas y cuando pediamos cucharitas o algo mas, siempre a desgano. La piscina esta vieja, descuidada, no apta para personas con discapacidades, muy dificil el ingreso o poder salir de la misma. La señora de la limpieza super amable y el conserge Yurison muy bien tambien. La limpieza en general muy bien.
Stayed 12 nights in Nov 2025

2/10 Terrible

america p, allentown

Liked: Cleanliness, amenities, property conditions & facilities
no mucha variedad
Stayed 3 nights in Nov 2025

10/10 Excellent

Clarisa

Liked: Cleanliness, amenities, property conditions & facilities
Yes. Excelent
Stayed 7 nights in Nov 2025

2/10 Terrible

Serhiy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience 100 years old hotel ,dirty
Stayed 5 nights in Nov 2025

2/10 Terrible

Rayder

Disliked: Cleanliness, amenities, property conditions & facilities
I was there 3 nights, the service to the room was terrible, they only went to organize 2 times, and they never filled the refrigerator, 2 days without drinking water or soda in the room. the TV wasn't working and they didn't have internet
Stayed 3 nights in Nov 2025

6/10 Okay

manuel

Stayed 2 nights in Dec 2025

2/10 Terrible

roilin

Travelled with group
Disliked: Amenities, property conditions & facilities
food is no good the attention is terrible that room need more coustume services
Stayed 7 nights in Nov 2025

8/10 Good

Verna

Travelled with partner
Liked: Amenities
I liked the old style architecture, felt like home.
Stayed 2 nights in Nov 2025

10/10 Excellent

eric

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Nov 2025

4/10 Poor

Patricia, Bronx

Stayed 2 nights in Nov 2025

8/10 Good

Adalgisa

Stayed 2 nights in Nov 2025

8/10 Good

Lisselly

Travelled with family
Liked: Staff & service, amenities
God
Stayed 2 nights in Nov 2025

4/10 Poor

Laura

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms had roaches and spiders. Limited food variety. Dining areas had flies. Staff did what they could with what they had.
Stayed 2 nights in Nov 2025

10/10 Excellent

Hennessy, Brooklyn

Stayed 2 nights in Nov 2025

6/10 Okay

Norca

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room service in order for me to have I has to go in customer service I got only 2 rooms service at time there .. I need to become a member at VIP area I strongly not recommend it .. the same foods , I got food poisoning since I got there , vomiting and diarrhea , and my son got very sick the wiffi horrible, not internet, my son and his friend got a room never has hot water I reported never fix , room service horrible, I don’t recommend at all ..
Stayed 4 nights in Nov 2025