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Best Western Plus The Ivywall Hotel - Palawan

4.0 star property

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Photo gallery for Best Western Plus The Ivywall Hotel - Palawan

Outdoor pool
Front of property – evening/night
2 restaurants, lunch, dinner served; Filipino cuisine
Bar (on property)
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Rizal Avenue Extension, Puerto Princesa, Palawan, 5300
  • Place, Immaculate Conception Cathedral
    ‪5 min walk‬
  • Place, NCCC Mall Palawan
    ‪10 min walk‬
  • Place, SM City Puerto Princesa
    ‪12 min walk‬
  • Airport, Puerto Princesa (PPS)
    ‪16 min walk‬

Room options

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 1 Double Bed, Non Smoking

Premier Room, 1 Double Bed, Non Smoking

Premier Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 2 Single Beds, Non Smoking

Premier Room, 2 Single Beds, Non Smoking

Premier Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room

  • Sleeps 3

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room

  • Sleeps 4

View all photos for Suite

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite

  • Sleeps 3

View all photos for Deluxe twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe twin Room

  • Sleeps 3

View all photos for Deluxe double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe double Room

  • Sleeps 3

View all photos for Premier twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier twin Room

  • Sleeps 3

View all photos for Premier double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier double Room

  • Sleeps 3

View all photos for Handicapped twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Handicapped twin Room

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Single Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Single Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 2 Single Beds

View all photos for Accessible - 2 Single, Mobility Accessible, Walk In Shower, Wi-Fi, Coffee Maker, Non-Smoking, Continental Breakfast

Shower, free toiletries, hair dryer, bathrobes

Accessible - 2 Single, Mobility Accessible, Walk In Shower, Wi-Fi, Coffee Maker, Non-Smoking, Continental Breakfast

  • Sleeps 2

Accessible-2 Single, Mobility Accessible, Walk In Shower, Work Desk, Wi-Fi, Non-Smoking, Continental Breakfast

  • Sleeps 2

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About this property

Best Western Plus The Ivywall Hotel - Palawan

Hotel with 2 restaurants, 7-minute walk to NCCC Mall Palawan
2 restaurants, an outdoor pool, and a fitness center are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and free airport pick-up. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available once per stay.
Best Western Plus The Ivywall Hotel - Palawan offers 120 accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Puerto Princesa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus The Ivywall Hotel - Palawan. During your stay, you're just a quick walk from Palawan Heritage Center. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Filipino cuisine while dining at Anibong Restaurant
  • Take a swim in the outdoor pool
  • Services include a concierge, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • 7 minutes by foot from NCCC Mall Palawan and a 3-minute drive from Puerto Princesa City Baywalk
  • Free airport pick-up shuttle service
Best Western Plus The Ivywall Hotel - Palawan offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Spa services, gift shops/newsstands, and concierge services are also featured at the business-friendly Best Western Plus The Ivywall Hotel - Palawan. A shuttle from the airport to the hotel is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Puerto Princesa hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
Anibong Restaurant - This restaurant specializes in Filipino cuisine and serves lunch, dinner, and light fare.
Balayong Grill and Bar - This restaurant specializes in Filipino cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport pick-up shuttle from 6 AM to 9:00 PM on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Anibong Restaurant
  • Balayong Grill and Bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for PHP 1800.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: PHP 1500.00
  • Christmas Eve (December 24) Gala Dinner per child: PHP 750.00 (from 4 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: PHP 1800.00
  • New Year's Eve (December 31) Gala Dinner per child: PHP 900.00 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: PHP 1800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus The Ivywall Hotel - Palawan offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Ivywall Hotel Puerto Princesa
Best Western Plus Ivywall Hotel
Best Western Plus Ivywall Puerto Princesa
Best Western Plus Ivywall
Best Plus The Ivywall Palawan
Best Western Plus The Ivywall Hotel
Best Western Plus The Ivywall Hotel - Palawan Hotel
Best Western Plus The Ivywall Hotel - Palawan Puerto Princesa

Best Western Plus The Ivywall Hotel - Palawan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 316 out of 517 reviews
Rating 8 - Good. 143 out of 517 reviews
Rating 6 - Okay. 36 out of 517 reviews
Rating 4 - Poor. 11 out of 517 reviews
Rating 2 - Terrible. 11 out of 517 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Buffet breakfast was pretty good. Free shuttle to airport. many restaurants walkable and more and shopping a short trike ride. Nice pool, reasonable gym
Stayed 3 nights in Oct 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for transfer to local airport, they offer free transport whatever the time. Staff were very friendly and accommodating
Stayed 1 night in Oct 2025

10/10 Excellent

Jay

Stayed 2 nights in Oct 2025

10/10 Excellent

ARVINCARLO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Best Western truly stands out as the top hotel in Puerto Princesa, thanks to its exceptional staff! A special shoutout to Kay, Jessica, JC, and Ruffa — your incredible care made our stay unforgettable. Thank you all for going above and beyond!
Stayed 1 night in Oct 2025

10/10 Excellent

Darryl

Stayed 1 night in Oct 2025

10/10 Excellent

ARVINCARLO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are absolutely outstanding, consistently going above and beyond to take care of everyone with genuine care.
Stayed 3 nights in Oct 2025

10/10 Excellent

Karen

Stayed 2 nights in Oct 2025

10/10 Excellent

Rafael

Liked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

jarrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Janet

Travelled with family
Liked: Cleanliness
The staff were good but the higher Management lack professionalism to communicate with their guest. Part of my refund wasn’t back until today, it’s been almost a month and no one has the initiative to reach out and let me know of the status. It’s not my fault I paid using my debit for a tour that was cancelled by them due to weather. It’s an inconvenience and the lack of communication is horrible.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Cassandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean comfortable room

Clean comfortable room. Appreciate the complimentary breakfast buffet
Stayed 1 night in Aug 2025

10/10 Excellent

Dennis

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Recommend this hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Janet

Stayed 1 night in Aug 2025

10/10 Excellent

LENNARD

Stayed 1 night in Aug 2025

8/10 Good

Agapita

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Jul 2025

8/10 Good

Arnold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service team and well pleased with my stay
Stayed 1 night in Jul 2025

4/10 Poor

Benjamin

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Shower didn't work, neither did the AC
Stayed 4 nights in May 2025

10/10 Excellent

John

Stayed 1 night in Apr 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very clean and great staff. Only negative was the constant banging, it went on all day and night, every night we were there, not so good if you're a light sleeper. And the beds were very hard and uncomfortable.
Stayed 3 nights in Apr 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
The good: The staff at the front desk and bellhop were really helpful and friendly. The lobby and common areas were nice and airy. The bad: Our room smelled musty. The towels were old, frayed, dingy, and scratchy.
Stayed 1 night in Apr 2025

10/10 Excellent

Guillermo

Liked: Amenities
Very kindly personnel
Stayed 2 nights in Apr 2025

6/10 Okay

fakher, sfax

Liked: Staff & service, property conditions & facilities
The breakfast is very poor
Stayed 1 night in Apr 2025