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Best Western Plus The Ivywall Hotel - Palawan

4.0 star property

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Photo gallery for Best Western Plus The Ivywall Hotel - Palawan

Relax by the pool surrounded by a serene landscape view.
Cozy retreat with a large bed and two smaller beds, a wooden headboard, and wall-mounted lamps.
Welcome to our hotel, featuring a contemporary design with a geometric facade and beautifully landscaped surroundings.
Relax in our inviting lobby with comfortable seating and a spacious open area.
Relax in the outdoor seating area with tables and chairs amidst lush greenery and a paved patio.

Popular amenities

  • Pool
  • Bar
  • Gym

Explore the area

Map
Rizal Avenue Extension, Puerto Princesa, Palawan, 5300
  • NCCC Mall Palawan
    ‪11 min walk‬
  • Puerto Princesa City Baywalk
    ‪2 min drive‬
  • Robinsons Place Palawan
    ‪3 min drive‬
  • Puerto Princesa (PPS)
    ‪17 min walk‬

Room options

View all photos for Premier Room, 2 Single Beds, Non Smoking

Premier Room, 2 Single Beds, Non Smoking

Premier Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 1 Double Bed, Non Smoking

Premier Room, 1 Double Bed, Non Smoking

Premier Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Plus The Ivywall Hotel - Palawan

Hotel with 2 restaurants, a quick walk to NCCC Mall Palawan
2 restaurants, an indoor pool, and a fitness center are available at this hotel. Free WiFi in public areas, free self parking, and free airport pick-up are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available once per stay.
Best Western Plus The Ivywall Hotel - Palawan offers 120 accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Puerto Princesa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus The Ivywall Hotel - Palawan. During your stay, you're just a quick walk from Palawan Heritage Center. You'll find features like free WiFi in public areas, free self parking, and free airport pick-up service.
  • Free WiFi
  • Free self parking
  • Enjoy Filipino cuisine while dining at Anibong Restaurant
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • 7 minutes by foot from NCCC Mall Palawan and a 3-minute drive from Puerto Princesa City Baywalk
  • Free airport pick-up shuttle service
Best Western Plus The Ivywall Hotel - Palawan offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Spa services, gift shops/newsstands, and concierge services are also featured at the business-friendly Best Western Plus The Ivywall Hotel - Palawan. A shuttle from the airport to the hotel is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Puerto Princesa hotel.

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 10:00 AM.
Anibong Restaurant - This restaurant specializes in Filipino cuisine and serves breakfast, lunch, dinner, and light fare.
Balayong Grill and Bar - This restaurant specializes in Filipino cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport pick-up shuttle from 6 AM to 9:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 10:00 AM for a fee: PHP 799 for adults and PHP 399.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Anibong Restaurant
  • Balayong Grill and Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1800.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: PHP 1500.00
  • Christmas Eve (December 24) Gala Dinner per child: PHP 750.00 (from 4 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: PHP 1800.00
  • New Year's Eve (December 31) Gala Dinner per child: PHP 900.00 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately PHP 799 for adults and PHP 399.5 for children
  • Rollaway bed fee: PHP 1800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus The Ivywall Hotel - Palawan offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Ivywall Hotel Puerto Princesa
Best Western Plus Ivywall Hotel
Best Western Plus Ivywall Puerto Princesa
Best Western Plus Ivywall
Best Plus The Ivywall Palawan
Best Western Plus The Ivywall Hotel
Best Western Plus The Ivywall Hotel - Palawan Hotel
Best Western Plus The Ivywall Hotel - Palawan Puerto Princesa

Best Western Plus The Ivywall Hotel - Palawan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 277 out of 462 reviews
Rating 8 - Good. 133 out of 462 reviews
Rating 6 - Okay. 33 out of 462 reviews
Rating 4 - Poor. 8 out of 462 reviews
Rating 2 - Terrible. 11 out of 462 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very clean and great staff. Only negative was the constant banging, it went on all day and night, every night we were there, not so good if you're a light sleeper. And the beds were very hard and uncomfortable.
Stayed 3 nights in Apr 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
The good: The staff at the front desk and bellhop were really helpful and friendly. The lobby and common areas were nice and airy. The bad: Our room smelled musty. The towels were old, frayed, dingy, and scratchy.
Stayed 1 night in Apr 2025

10/10 Excellent

Guillermo

Liked: Amenities
Very kindly personnel
Stayed 2 nights in Apr 2025

6/10 Okay

fakher, sfax

Liked: Staff & service, property conditions & facilities
The breakfast is very poor
Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
See final review
Stayed 2 nights in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price for a better hotel. Nice buffet with very good food but would like it to be warmer. Very helpful staff. Chef John Kris is great. Bed was average comfort with good linen. Housekeeping replaced all sheets each day and cleaned well.
Stayed 1 night in Mar 2025

10/10 Excellent

Bella

Stayed 2 nights in Mar 2025

10/10 Excellent

Jose, Newark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle pickup was excellent as well as the front desk staff who was very accommodating with early check-in, breakfast selection was very good and when we left early for our flight the shuttle driver reserved us a couple of sandwiches with fresh fruits to bring to the airport. Excellent services all around! This is my choice hotel when going back to Puerto Princesa, Palawan!
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria Pinky

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to the airport. Excellent staff and very accommodating
Stayed 2 nights in Mar 2025

2/10 Terrible

chanel e

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was dirty and located in a dirty area of town. They lacked plant based options andmade up stories about how the local taxi cab companies partner woth the water transport companies and require a fee of 3,000 php when the taxi said it was only 500 php. Typical lies of thos country and practices. When i got to Hudson water area it was dirty and unsafe to float and choppy. The hot didnt warn me about that either. This is why I stay at Hyatt, but even Hyatt wouldnt build in such a cralpy area.
Stayed 1 night in Mar 2025

10/10 Excellent

Kay Leong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm felling from the staff. Well done 👍
Stayed 3 nights in Mar 2025

10/10 Excellent

Raul, San Diego

Stayed 2 nights in Dec 2024

8/10 Good

stephen

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay
Stayed 6 nights in Feb 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service would recommend this hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, near everything, world class Pinoy service, looking for clean, safe convenient place look no further.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael, St. Helens

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were kind and courteous.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gershon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility well maintained
Stayed 1 night in Feb 2025

10/10 Excellent

Maria Bernadette Amponin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The room was so clean and all of the staff were super friendly. The breakfast buffet was ok but truly appreciated that we could have breakfast early before our tours. Great location- near great restaurants, tour pickups/dropoffs, airport, and the airport shuttle was amazing! Would highly recommend this place for your stay in Palawan!
Stayed 3 nights in Feb 2025

10/10 Excellent

Matthew

Stayed 2 nights in Feb 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent,rooms were clean and everything was in working order.Hotel facilities were very good,location is close by to everything you need and convenience store was next door.Breakfast was good but needs a few more cereal choices.I highly recommend this Hotel but most of all the staff are incredible,well done.We definitely will stay there again next time we visit.
Stayed 3 nights in Jan 2025

10/10 Excellent

gaetan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Armilito, Shoreline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are accommodating.
Stayed 2 nights in Jan 2025

6/10 Okay

Lourdes

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Poor maintenance, had to move rooms due to gas smell. Low pressure on shower hot water . Staff is excellent, very responsive. Like the free transportation to/from airport even if off hours. Easy access to tricycles, and tour pick ups. No central Air so room smells a little musty, hot/humid in hallways and elevators.
Stayed 3 nights in Jan 2025

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay! Close to airport there’s a bank across the street for exchange and free airport shuttle
Stayed 1 night in Jan 2025