Boutique Hotel & Suites Hacienda Lord Twigg

3.0 star property

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Premium Loft, 2 Bedrooms, Non Smoking, Mountain View
Experience the hotel's unique blend of classic and modern design, featuring a spacious outdoor pool area with lounge chairs and umbrellas.
Premium Loft, 2 Bedrooms, Non Smoking, Mountain View | Bathroom
Premium Loft, 2 Bedrooms, Non Smoking, Mountain View | Living area
Relax in this stylish space with a sofa, dining table, and potted plants.

Popular amenities

  • Pool
  • Bar
  • Kitchen
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
424 Av. Francisco Villa Lázaro Cárdenas, Puerto Vallarta, Jal., 48330
  • Malecon
    ‪2 min drive‬
  • Playa de los Muertos
    ‪4 min drive‬
  • Cruise Ship Terminal
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪7 min drive‬

Room options

Premium Loft, 2 Bedrooms, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • 279 sq m
  • Mountain view
  • Sleeps 6
  • 3 King Beds

Honeymoon Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Studio

  • Sleeps 2
  • 1 King Bed

Premium Villa, 2 Bedrooms, Pool Access, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 139 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

Boutique Hotel & Suites Hacienda Lord Twigg

Colonial hotel with an outdoor pool and a restaurant
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and dry cleaning are onsite. Housekeeping is available on request.
Boutique Hotel & Suites Hacienda Lord Twigg offers 10 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations include desks and kitchen islands. Beds feature down comforters and premium bedding. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Guests can surf the web using the complimentary wireless Internet access. 32-cm Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Boutique Hotel & Suites Hacienda Lord Twigg, you're just a quick walk from Galeria Flores. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry and luggage storage
  • Just a 2-minute drive from Malecon and a few minutes from Cruise Ship Terminal
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and a garden are also featured at Boutique Hotel & Suites Hacienda Lord Twigg. Self parking is free. A complete renovation of Boutique Hotel & Suites Hacienda Lord Twigg was completed in June 2023.

This Colonial Puerto Vallarta hotel is smoke free.

Mulata Restaurante Bar - This restaurant serves breakfast, brunch, and dinner. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured self parking on site
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Mulata Restaurante Bar

Things to do

  • Books
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • Cobblestone flooring in public areas
  • No lift
  • Tile flooring in public areas

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Colonial architecture
  • Renovated entire property - June 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-cm smart TV with digital channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Kitchen island
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 22

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 2000 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal and Cash App
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hacienda Lord Twigg
Av. Francisco Villa 424
& Suites Hacienda Lord Twigg
Boutique Hotel & Suites Hacienda Lord Twigg Hotel
Boutique Hotel & Suites Hacienda Lord Twigg Puerto Vallarta

Boutique Hotel & Suites Hacienda Lord Twigg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 24 out of 32 reviews
Rating 8 - Good. 5 out of 32 reviews
Rating 6 - Okay. 1 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 1 out of 32 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is under renovation but is well maintained and very nice. The down side is the area, it’s right by auto repair shops that pump music all day (fortunately I liked their taste) and work into the night. It’s a 30 min walk to the Malecón, 5 min to Soriana’s, and there are great little restraints and coffee shops near by. We would return.
Stayed 2 nights in Mar 2025

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this spot. It is under renovations and look forward to seeing the final look!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra, Lakeside

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we stepped on the property, we felt the Mexican vibe and charm. Our two bedroom Villa was spacious and beautifully decorated with a Mexican feel. Staff were simply amazing! We will absolutely be returning to this beautiful gem in the heart of PV.
Stayed 7 nights in Feb 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

2/10 Terrible

Kaylene

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived we were told that the pool was being fixed. It was late and we were assured that it would be a couple of days max. Next morning we saw that the outside area was a complete construction zone and not usable at all. This was a huge disappointment and something that was not conveyed to us prior to our departure from Canada. We ended up having to leave . We felt lied to. If someone wants to book this property find out if the construction has been completed. Also be aware that it is in an area with light industry. There is a body shop across the street and it is noisy for 12 hours during the day.
Stayed 16 nights in Feb 2025

4/10 Poor

John

Stayed 3 nights in Feb 2025

10/10 Excellent

Angela, Nelson House

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here in Villa 2!
Stayed 3 nights in Feb 2025

6/10 Okay

Randy

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El hotel magnifico!

Loved it and i will be returning with my wife next time! It was a spacious and clean villa, quiet at night, in a great central location, the beds were comfortable and the ladies were so helpful!
Stayed 4 nights in Jan 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful from the moment we arrived, friendly ladies greeted us, made the checking in an easy process, fantastic clean from the first step on the property all the way to our villa, amazing accommodations from the secure front gate to the comfortable beds and clean bathrooms. I just wish could stay longer but know for sure we will be back absolutely!!
Stayed 1 night in Dec 2024

10/10 Excellent

Scott, La Verne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing was the staff. They were all awesome, accomodating and provided exactly what we needed. The homemade chilaquiles are amazing too. Great way to start a day. Highly recommend.
Stayed 2 nights in Nov 2024

8/10 Good

PATY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wish the check out was a bit later.
Stayed 1 night in Nov 2024

10/10 Excellent

Kristin, Laredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Hacienda Lord Twigg. The staff was amazing, the food and drinks delicious and the suite we booked was beautiful. I only wish we could have stayed longer. I will warn people that the suite we had was equipped with a spiral staircase. So for those with mobility issues, or even super heavy large suitcases you might be in trouble. I also really loved the fact that the suite had a fenced in parking spot for us to use. It was not very big, but was nice to have as street parking in the area could be challenging. The neighborhood is a bit far from a lot of the main touristy spots, but for us that was a positive. There are still great restaurants within walking distance, public transportation nearby, and even a Soriana a couple of blocks away. I would definitely return - for longer next time.
Stayed 1 night in Nov 2024

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hacienda is a wonderful choice for anyone looking to experience the charm of Puerto Vallarta while enjoying comfortable accommodations and excellent hospitality. The staff were exceptionally kind and friendly, with special mentions to Dani and Kali. We stayed in a spacious studio for five nights which was clean and well maintained with good AC. While there was some noice from traffic outside, the location overall was convenient.
Stayed 5 nights in Nov 2024

10/10 Excellent

Dusti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Real Mexico 🇲🇽

Callie was wonderful and it was clear that she wanted to be sure we felt welcome, safe, and comfortable. The two bedroom townhouse was absolutely ADORABLE. It was light, bright and had authentic mexican tile, plus two beautiful coopulas, with all the comforts of home. The breakfast and coffee in the morning was delicious. We couldn't be happier. If your looking for an authentic Mexican home away from home this is it.
Stayed 3 nights in Oct 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay.

Had a very restful 2 week stay. Stayed in the penthouse and it was huge. Had everything we needed. There was some street noise at night. It was about 20 minute walk to the Malecon and 10 minutes to the beach. Mona, Cali and Caralee were all wonderful staff that made our stay!
Stayed 14 nights in Apr 2024

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an incredible experience with such nice staff that took good care of us. The restaurant & pool area was so wonderful to just hang out & relax, the food is excellent. We stayed in one of the Villas, which are very clean & roomy- the beds comfortable and spacious with plenty of closet space. I only have 1 complaint- the spiral stairscase in the villa is difficult to maneuver, not an easy climb especially for someone older. Otherwise, an excellent place to stay.
Stayed 5 nights in Feb 2024

8/10 Good

Freda

Liked: Cleanliness, staff & service
Stayed 28 nights in Jan 2024

8/10 Good

J R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Feb 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, amenities
Lovely stay
Stayed 8 nights in Nov 2023

10/10 Excellent

Karen Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, safe location. Beautiful & clean. Nice pool area, restaurants are close.
Stayed 1 night in Nov 2023

10/10 Excellent

Luis Iván

Stayed 1 night in Dec 2024