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Casa Isabel

3.5 star property

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Photo gallery for Casa Isabel

A bedroom with a bed, curtains, a nightstand, a lamp, a mirror, and a view of the sea.
Bar (on property)
A multi-story building with a yellow facade, balconies, and a thatched roof.
A room with a patio area featuring a table and chairs, a water dispenser, and decorative items.
A restaurant with tables set for dining, overlooking a coastal view.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
483 Del Bosque, Puerto Vallarta, JAL, 48380
  • Place, Olas Altas Street
    ‪3 min walk‬
  • Place, Playa de los Muertos
    ‪5 min walk‬
  • Place, Los Muertos Pier
    ‪5 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio

Studio

Studio

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room

Grand Room

Grand Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms

  • Ocean view
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Casa Isabel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, wedding services, and a garden are onsite.
Casa Isabel offers 14 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with satellite channels and Netflix. Accommodations at this 3.5-star hotel have kitchenettes with stovetops and coffee/tea makers. Bathrooms include showers and hair dryers.

This Puerto Vallarta hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

2 hot tubs are on site along with an outdoor pool.
During your stay at Casa Isabel, you're just a quick walk from Playa de los Muertos. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Amenities include a front-desk safe, a computer, and a multilingual staff
  • Within a 10-minute walk of Playa de los Muertos and Los Muertos Pier
Casa Isabel offers its guests 2 hot tubs and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A terrace, barbecue grills, and multilingual staff are also featured at Casa Isabel. Free self parking is available.

This 3.5-star Puerto Vallarta hotel is smoke free.

Casa Isabel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Outdoor pool
  • TV in common areas

Conveniences

  • ATM
  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Hob
  • Kitchenette
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Casa Isabel

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Isabel Hotel
Casa Isabel Puerto Vallarta
Casa Isabel Hotel Puerto Vallarta

Casa Isabel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 27 out of 38 reviews
Rating 8 - Good. 7 out of 38 reviews
Rating 6 - Okay. 2 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!!!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful view, 2nd time here- love the restaurant-
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff at the tranquil Casa Isabel!!
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Laurier

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place and amazing staff, way better than i expected.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities
Friendly staff and owner. Incredible restaurant for dinner. A very unique property.
Open patio with great view!
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Norman

Liked: Cleanliness, amenities, property conditions & facilities
The staff are so kind and always attentive to needs and requests. Great rooms and amazing views. Just the walk up the road and stairs are the only downfall of this amazing place. We will be back.
Stayed 21 nights in Dec 2025
Verified

8/10 Good

weijie

Liked: Cleanliness, amenities, property conditions & facilities
The view from the hotel is fantastic and you can walk to zone romantics in ~10 minutes. There is always a noise (people talking or traffic noise from motorists) at the midnight which woke us several times,
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love our stay at Casa Isabel.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, beautiful property and amazing staff! Thank you!
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hello.... Be prepared to climb a steep hill and climb steps, but once inside, you will find calm and quiet with great views! The restaurant and bar is spectacular!
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Hotel & Restaurant

It was very relaxing and comfortable. The hotel and restaurant were exceptional and friendly The view is amazing. We have recommended it to several friends.
Lovely room.
Beautiful view from the private balcony.
Relaxing atmosphere
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
three words fan tas tic
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Kelly

Love it would return
Stayed 7 nights in Mar 2024
Verified

6/10 Okay

Eric

Liked: Cleanliness
The proximity to the romantic zone was good. This has to be one of the most interesting hotels that I’ve stayed in related to its design among other things. Walking to the property is a challenge due to its location up on a hill. After climbing hills, you have to climb stairs to get to your room because the elevator is extremely slow and loud and only takes you to the 2nd floor. The walls are thin and you can hear people snoring or talking in their rooms. You mostly see guests when the restaurant is open. It’s usually a ghost town. The front gate gets locked down early and you have to figure out how to unlock it with the key. None of this was explained by the staff. I rarely saw staff. I did like that my room was a penthouse with a wraparound terrace with an amazing view of the water and the city.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breathtaking Views

Casa Isabel has extremely surpassed my expectations. Check in was a breeze and got a free drink upon check-in. The room was extremely clean and spacious. The staff is extremely helpful and friendly. Continental breakfast was served every morning. The location of this hotel is phenomenal, the view was exceptional.
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

GARY L.

Liked: Staff & service, amenities, property conditions & facilities
Casa Isabel is a hidden gem, secluded and quiet with a fantastic view of Puerto Vallarta and Banderas Bay. Walkable to town and back but the hill is a workout! Our first few days we hardly saw anyone, like having the place to our selves. Jonathan and his staff were very helpful. The restaurant is always reliable and the authentic Mexican decor beautiful. We will be back!
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Orianne

Liked: Cleanliness, staff & service, property conditions & facilities
Great views, but if you have mobility issues, this is not the place to stay.
Stayed 6 nights in Jan 2024
Verified

6/10 Okay

Kenneth

Liked: Staff & service
Very poor internet service. Confusing check in and check out. Lost power while staying there. Not our favorite place to stay in Pv
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 14 nights in Jan 2023
Verified

8/10 Good

martin

Liked: Cleanliness, staff & service, amenities
Pool needed some maintenance and the “jacuzzi” wasn’t working.
Stayed 9 nights in Dec 2024
Verified

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property although hard to reach on foot ( many hills and many steps… no elevator is a really wonderful location. The problem we experienced was kids on m very loud motercycles would TACE up and down the hill and stop in front of the property every night mid nite or or later
Stayed 5 nights in Feb 2024
Verified

8/10 Good

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is amazing! Very close to the Romantic Zone and the beach. A big con is you have to cross a very busy highway to get to those things and it can be kind of treacherous. You will also burn a lot of calories walking up and down the hill if you dont use taxi or ubers. But overall we loved being tucked away in a more quiet area with a spectacular view. There is a coffee maker included in the room, but no coffee or filters. I wish we had known that! We went out every morning to get coffee. Bring close toed shoes, the cobble stone streets and hills arent condusive to sandals.
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 10 days. The whole hotel and rooms are very clean. Breakfast included with fruits, yogurt, bread, coffee, tea, cereal and hard boiled eggs. Great view of ocean from pool balcony and restaurant. A nice view of the mountains from room. During my stay I didn’t notice much staff being constantly available if I needed anything, which for me is not an issue, but if your looking to be waited on throughout the whole day you will not find that here. If I did need something I had to text the owner who did a good job at responding. Wifi was weak in the room until I contacted the owner and he had me hook up to the room wifi and then the wifi was very strong. Wifi very strong in restaurant and pool area as well. Pool looked clean and taken care off. Now the first day we stayed was not good at night. There was younger people partying all night long out our window until about 3am. I seen the cops drive by and then it was quiet. BUT I will say after that night for the rest of the trip it was nice and quiet. And i noticed its possible the owner had hired some security at night to help keep it quiet. Beds are comfortable. The hill up to hotel is a good incline. Ubers had no problem picking up and dropping off. The walk up the hill isn’t too bad but if your older or have walking issues I would recommend a car service. The road can be very uneven and steep. My favourite thing was all the different plants and flowers around the hotel. So beautiful.
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’ll be back

Casa Isabel review We stayed at Casa Isabel for 17 nights over Christmas 2023 into the new year 2024. Pros: -Free self serve breakfast with coffee, toast, yogurt, cereals etc -Purified water dispenser in room and changed often -Heated infinite pool and hot jacuzzi -Spacious apartment with amazing view from terrace -Amazing views of Puerto Vallarta from just about everywhere at the hotel -Affordable happy hour at the bar with strong drinks, and tasty food at the restaurant -Quiet at night for sleeping (and daytime too, felt like the hotel was empty) -Daily room cleaning was excellent -Strong air conditioning in bedroom Cons: -Street kids that hang out near the entrance of the hotel. These are young men who “make deliveries” on motorcycles around town although I must say they keep to themselves. -There is essentially no security for the hotel. There is no guard at the entrance. -We are in good shape but getting up the hill from Zona Romantica is physically demanding and eventually we started taking taxis and Ubers to get home which added to our budget. -Wifi was very spotty and slow in our room
Stayed 17 nights in Dec 2023
Verified

10/10 Excellent

Gaetan

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très sympathique, restaurant de bon goût Belle vue sur mer, internet un peu limité Style de l’établissement très mexicain et super propre
Stayed 9 nights in Feb 2025