City Express Plus by Marriott Puerto Vallarta

3.0 star property

Choose dates to view prices

Photo gallery for City Express Plus by Marriott Puerto Vallarta

Arcade
Lobby lounge
Outdoor pool, open 8 AM to 9:30 PM, pool umbrellas, pool loungers
Bar (on property)
Superior Room, 1 King Bed with Sofa bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
Blvd. Francisco Medina Ascencio # 2860, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333
  • Place, Puerto Mágico
    ‪3 min walk‬
  • Place, Cruise Ship Terminal
    ‪7 min walk‬
  • Place, Hotel Zone Beach
    ‪10 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪3 min drive‬

Room options

Room, 2 Double Beds

8.0 out of 10
Very good
(25 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.0 out of 10
Very good
(39 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

City Express Plus by Marriott Puerto Vallarta

An outdoor pool, a fitness center, and a swim-up bar are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a microwave in a common area, dry cleaning, and a 24-hour front desk.
City Express Plus by Marriott Puerto Vallarta offers 126 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at City Express Plus by Marriott Puerto Vallarta. During your stay, you'll be connected to a shopping center, and just a quick walk from Cruise Ship Terminal. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy drinks at the swim-up bar
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Puerto Mágico and Cruise Ship Terminal
  • Free local-area shuttle service
City Express Plus by Marriott Puerto Vallarta offers its guests an outdoor pool and a fitness center. You can enjoy a drink at the swim-up bar. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A terrace, tour/ticket assistance, and dry cleaning/laundry services are also featured at the business-friendly City Express Plus by Marriott Puerto Vallarta. A free area shuttle within 10 kilometers is available. Free self parking is available.

This Beaux Arts Puerto Vallarta hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A swim-up bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 9:30 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

City Express Plus Puerto Vallarta Hotel
City Express Puerto Vallarta

City Express Plus by Marriott Puerto Vallarta Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 498 out of 1000 reviews
Rating 8 - Good. 236 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 71 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Stayed 6 nights in Dec 2025

8/10 Good

ida

Stayed 1 night in Dec 2025

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, clean. Staff very helpful
Stayed 7 nights in Dec 2025

10/10 Excellent

Emmanuel Yaw

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2025

10/10 Excellent

Christian

Stayed 1 night in Dec 2025

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Great value
Stayed 1 night in Dec 2025

8/10 Good

Brittney

Stayed 5 nights in Nov 2025

8/10 Good

Zakiyya

Liked: Cleanliness, property conditions & facilities
Friendly staff, decent continental brrakfast and great location! Right next to walmart, mall and bus stop.
Stayed 5 nights in Nov 2025

10/10 Excellent

SELCUK

Stayed 4 nights in Nov 2025

8/10 Good

Eden

Stayed 1 night in Nov 2025

10/10 Excellent

Tanya

Stayed 1 night in Nov 2025

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything that's perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Roberto

Stayed 1 night in Nov 2025

2/10 Terrible

Whit

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was dirty, the sheets smelled, pillow cases has stained on them or it was dirty. The room smelled. We asked if we can switch to a new room, they did not switch us. They gave us complimentary breakfast but why when breakfast is already included with our stay? We ended up booking a new room somewhere else & wasted the money we booked here.
Stayed 1 night in Nov 2025

8/10 Good

Jase

Liked: Cleanliness, property conditions & facilities
Hotel was clean wirh easy access . Staff were very helpful.Great locsruon to get to things and easy access to airport
Stayed 1 night in Oct 2025

8/10 Good

Albert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The first day the floor wasn't clean. A lot of hair was on the floor. Maybe they hadn't much time to clean. From the second day on it was good. The staff at Marriott was helpful and friendly. Breakfast was plenty and good. The pool was clean. Sometimes at night it was a bit noisy with the Mexican people. The air-conditioning worked well. For longtime stay I would prefer a coffeemaker.
Stayed 8 nights in Oct 2025

2/10 Terrible

alejandro

Disliked: Cleanliness
Desafortunadamente fue un estancia nada agradable, no pudimos descansar reportamos la velocidad de el aire acondicinado estaba a tope hacia muchisimo ruido , nos dijeron que era normal teniamos tres habitaciones en dos era la misma situacion no se podia regular , nos quedamos 3 días despertando cansados de no poder dormir, ya habiamos Venido antes, el servicio y calidad definitivamente A bajado mucho, hay mucha gente poco staff, el que se lleva la estrella a la mala atencion es Fernando Bartender de la alberca de arriba muchacho morenito de pelo corto, con su pesima actitud creo que no tiene las hailidades para ofrecer servicio al cliente, habia recomendado este destino a muchos amigos por mis experiencias anteriores, creo que hoy con tristeza no volveria, ya no es el lugar de relajación y excelente servicio que me trajo en mi primer experiencia, hoy en dia es un servicio deficiente y generico demeritando totalmente el entorno y calidad que tenian en un inicio!
Stayed 2 nights in Oct 2025

10/10 Excellent

Sergio

Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin, Phoenix

Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manuel at thd reception was very kind and helpful. 5 stars.
Stayed 1 night in Sep 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jun 2025

10/10 Excellent

Luis, Saskatoon

Liked: Amenities
Very good experience
Stayed 1 night in Aug 2025

10/10 Excellent

Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good for business
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good place to stay breakfast was free but would been lot better if they had at least scrambled eggs or boiled ones but overall it was good
Stayed 6 nights in Aug 2025

8/10 Good

Francisco

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for one day trip for Business
Stayed 1 night in Jul 2025