Costa Sur All Inclusive Classico Collection by Sonesta

5.0 star property

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Private beach, snorkelling, kayaking
Property video
Lobby
Suite, 1 Bedroom, Terrace, Oceanfront (Newly Renovated, Kitchen)
2 bars/lounges

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera Hacia Barra de Navidad, Suite A, Puerto Vallarta, JAL, 48390
  • Place, Punta Negra Beach
    ‪19 min walk‬
  • Place, Playa Palmares
    ‪2 min drive‬
  • Place, Conchas Chinas Beach
    ‪3 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪24 min drive‬

Room options

Deluxe Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

7.0 out of 10
Good
(19 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Studio, 2 Queen Beds, Non Smoking, Ocean View (Kitchenette, Balcony)

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 Bedroom, Terrace, Oceanfront (Newly Renovated, Kitchen)

  • Ocean view
  • 84 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Penthouse, Multiple Beds, Terrace (Suite, Kitchen)

  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

Apartment, 1 Bedroom, Balcony, Oceanfront

  • Ocean view
  • 84 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite, 2 Bedrooms, Terrace, Oceanfront (Large, Kitchen)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 111 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

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About this property

Costa Sur All Inclusive Classico Collection by Sonesta

Catch some rays on Costa Sur All Inclusive Classico Collection by Sonesta's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request.
Costa Sur All Inclusive Classico Collection by Sonesta offers 158 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. 46-inch Smart televisions come with cable channels. Accommodations at this 5-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Costa Sur has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Costa Sur All Inclusive Classico Collection by Sonesta, you're just a quick walk from Bay of Banderas. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Grab something to eat at one of the 3 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages, facials, or aromatherapy at Costa Sur
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a private beach, a gym, and kayaking
  • 5 minutes by car from Cuale Island and 6 minutes from Malecon
Costa Sur All Inclusive Classico Collection by Sonesta is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. At Costa Sur All Inclusive Classico Collection by Sonesta you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. This Colonial hotel also offers a fitness center and a terrace. Free self parking is available.

This 5-star Puerto Vallarta hotel is smoke free.

Costa Sur All Inclusive Classico Collection by Sonesta has 3 restaurants on site.
Late night fare is available from room service (during limited hours).

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Snorkeling

Snorkeling excursions


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Paddleboard
  • Snorkelling
  • TV in common areas
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1979
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch smart TV with cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Late-night room service
  • Meal delivery service
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Costa Sur All Inclusive Classico Collection by Sonesta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Costa Sur Resort, Classico Collection By Sonesta Hotel

Costa Sur Resort, Classico Collection By Sonesta Puerto Vallarta

Costa Sur All Inclusive Classico Collection by Sonesta Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 90 out of 175 reviews
Rating 8 - Good. 40 out of 175 reviews
Rating 6 - Okay. 23 out of 175 reviews
Rating 4 - Poor. 13 out of 175 reviews
Rating 2 - Terrible. 9 out of 175 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities
Beautiful view, wraparound deck, pools and beach swimming spot.
Stayed 3 nights in Feb 2026

10/10 Excellent

Arleigh carolyn

Liked: Cleanliness, amenities
Staff were really helpful and friendly! The restaurant had yummy food. The view of the ocean was beautiful plus we seen lots of whales. I’d recommend we had a lovely stay Was a bit dated but it still had its charm
Stayed 4 nights in Jan 2026

4/10 Poor

Lorian

Disliked: Cleanliness, staff & service, amenities
The pool area is nice, but that is about it. There was no working wifi for my entire stay and, based on other reviews, this has been a longstanding issue. The restaurant is terrible. Overpriced with really bad food. Rubbery, overcooked shrimp and veggies. Soggy fries. The service is also very slow. And the hotel is not near any restaurants, so there's nowhere else close to eat. I tried to do Uber eats multiple times but couldn't get an available driver to come there. The beach looks nice in pictures, but is very rocky and basically disappears during high tide. They ran out of pool towels and so I had to stand there dripping wet waiting for one. Again, based on other reviews, this is not a one time issue.
Stayed 2 nights in Feb 2026

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities
The staff were very helpful and accomidating. It was interesting to me that there were many rules about pool behavior which were not enforced. It was a small issue in a really wonderful stay. Thank you!
Stayed 5 nights in Feb 2026

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, amenities
Room is super spacious, clean, everything works. Bed is very comfortable. View of ocean is WOW. Hospitality is 5 star everywhere...from the front door to the reception to the restaurant... always a smile and warm greeting with patience for all my questions. Downside: Rooms are quite outdated.... really can use a facelift. We stayed at the 5th floor and though the view was spectacular, the ocean noise was roaring day n night. Some may find it bothersome n hard to sleep with.
Stayed 4 nights in Feb 2026

10/10 Excellent

Marilyn

Stayed 10 nights in Jan 2026

8/10 Good

Walter

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean and very comfortable
Stayed 8 nights in Jan 2026

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Staff everywhere were amazing and helpful. Plenty of hot water and clean towels. Beach chairs were wonderful. Bus service into town was great. Sometimes had to stand. Kitchen facilities were good. Cons. Safe never worked although kept promising to replace with new versions. Patio doors wouldn’t close properly. Pool towels were unavailable in the afternoon, had run out. Food was ok, but limited menu. WiFi didn’t work in our room at all. Had to sit in the lobby to get signal.
Stayed 7 nights in Jan 2026

10/10 Excellent

Janet

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All of the above
Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great space
Stayed 13 nights in Jan 2026

6/10 Okay

Terry

Disliked: Cleanliness, amenities, property conditions & facilities
Room needed a update,very old,and the meal were way to expensive, i had go and est elsewhere
Stayed 7 nights in Jan 2026

8/10 Good

Kayla

Travelled with group
Liked: Cleanliness, property conditions & facilities
The room description on Expedia said all inclusive. But when we arrived it was not.
Stayed 4 nights in Jan 2026

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities
Very clean and a fantastic view. Great little beach area and loved the heated pools. Staff was wonderful and always helpful. Would stay again.
Stayed 21 nights in Jan 2026

10/10 Excellent

Keith

Stayed 7 nights in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, attentive staff and lovely private beach and a very warm pool
Stayed 6 nights in Jan 2026

10/10 Excellent

Tanecia, detroit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was very nice, friendly and helpful
Stayed 3 nights in Jan 2026

8/10 Good

Thomas

Liked: Cleanliness, amenities
The room was spotless and the staff very courteous
Stayed 10 nights in Jan 2026

8/10 Good

Safia Khan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service, at times a bit slow. Beautiful resort. Small beach but pretty rocky. Would definitely come again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ulrike

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had no breakfast with our package. The outdoor area was very nive. The staff was excellent
Stayed 6 nights in Jan 2026

6/10 Okay

Colleen, Hinton

Travelled with partner
Disliked: Property conditions & facilities
Room is in desperate need of an upgrade. Our fridge did not close properly so the icebox froze up and our food was not kept cold. Saying that, the views of the ocean were first rate. Balcony was small - room for 2 chairs - but it was lovely to sit there and watch the whales and the sunsets.
Stayed 7 nights in Jan 2026

8/10 Good

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing ocean front views! Mostly retired Canadians staying at this resort. very quiet and relaxing. rooms were clean and good condition. public areas also nice. staff spoke good English and courteous.
Stayed 5 nights in Jan 2026

8/10 Good

Alma

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Todo bien en general. Solo la habitacion estaba con poco matenimiento y cortinas sucias y falta de toallas. El personal muy amable.
Stayed 3 nights in Jan 2026

6/10 Okay

Adrienne

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I was assigned to a room that was supposed to be offline. It lacked a refrigerator, a phone, and the lock frequently malfunctioned, leaving me outside the door waiting for repairs on three separate occasions. Furthermore, the stove was inoperable. When I returned late from an event and reported this, they informed me it would take three hours or more to move me to another room. This was at 9 PM, and I was extremely tired, so I opted to stay in the room. The following day, no one followed up regarding the missing amenities in the room. I enjoy having wine and water at night, but I had to consume both while they were warm. The front desk offered to store my wine and water in a small refrigerator in their office, but I found it uncomfortable to accept that arrangement. Despite the beauty of the place, I felt as though I had been intentionally placed in a dysfunctional room.
Stayed 5 nights in Jan 2026

4/10 Poor

Derek

Hotel
Stayed 1 night in Jan 2026

2/10 Terrible

Ven

Service was slow and poor
Stayed 7 nights in Dec 2025