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Costa Sur Resort, Classico Collection By Sonesta

5.0 star property

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Photo gallery for Costa Sur Resort, Classico Collection By Sonesta

Private beach, snorkelling, kayaking
Property video
Suite, 1 Bedroom, Terrace, Oceanfront (Newly Renovated, Kitchen)
Bar (on property)
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera Hacia Barra de Navidad, Suite A, Puerto Vallarta, JAL, 48390
  • Place, Punta Negra Beach
    ‪17 min walk‬
  • Place, Conchas Chinas Beach
    ‪3 min drive‬
  • Place, Playa Palmares
    ‪3 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

Deluxe Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

Deluxe Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

  • Ocean view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 2 Queen Beds, Non Smoking, Ocean View (Kitchenette, Balcony)

Deluxe Studio, 2 Queen Beds, Non Smoking, Ocean View (Kitchenette, Balcony)

Deluxe Studio, 2 Queen Beds, Non Smoking, Ocean View (Kitchenette, Balcony)

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Terrace, Oceanfront (Newly Renovated, Kitchen)

Suite, 1 Bedroom, Terrace, Oceanfront (Newly Renovated, Kitchen)

Suite, 1 Bedroom, Terrace, Oceanfront (Newly Renovated, Kitchen)

  • Sleeps 3
  • 1 King Bed

Penthouse, Multiple Beds, Terrace (Suite, Kitchen)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Apartment, 1 Bedroom, Balcony, Oceanfront

Apartment, 1 Bedroom, Balcony, Oceanfront

Apartment, 1 Bedroom, Balcony, Oceanfront

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Terrace, Oceanfront (Large, Kitchen)

Suite, 2 Bedrooms, Terrace, Oceanfront (Large, Kitchen)

Suite, 2 Bedrooms, Terrace, Oceanfront (Large, Kitchen)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About this property

Costa Sur Resort, Classico Collection By Sonesta

Luxury hotel on the beach, with 2 outdoor pools
Spend the day catching some rays at Costa Sur Resort, Classico Collection By Sonesta's private sand beach, relaxing by one of the hotel's 2 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
Costa Sur Resort, Classico Collection By Sonesta offers 158 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 46-inch Smart televisions come with cable channels. Accommodations at this 5-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Costa Sur has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Costa Sur Resort, Classico Collection By Sonesta, you're just a quick walk from Bay of Banderas. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to manicures and pedicures, body scrubs, or body treatments at Costa Sur
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a private beach, a gym, and kayaking
  • 5 minutes by car from Cuale Island and 6 minutes from Malecon
Simply walk outside to feel the sun on your face at the sand beach. At Costa Sur Resort, Classico Collection By Sonesta you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This Colonial hotel also offers a fitness center and a terrace. Free self parking is available.

This 5-star Puerto Vallarta hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 11:00 AM.
Costa Sur Resort, Classico Collection By Sonesta has a restaurant on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: MXN 180 to 300 for adults and MXN 180 to 300 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Paddleboard
  • Snorkelling
  • TV in common areas
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1979
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch smart TV with cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Late-night room service
  • Meal delivery service
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Costa Sur Resort, Classico Collection By Sonesta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 180 to 300 for adults, and MXN 180 to 300 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Costa Sur Resort, Classico Collection By Sonesta Hotel
Costa Sur Resort, Classico Collection By Sonesta Puerto Vallarta

Costa Sur Resort, Classico Collection By Sonesta Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 65 out of 138 reviews
Rating 8 - Good. 33 out of 138 reviews
Rating 6 - Okay. 20 out of 138 reviews
Rating 4 - Poor. 12 out of 138 reviews
Rating 2 - Terrible. 8 out of 138 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

walter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exelent attention clean and friendly
Stayed 4 nights in Oct 2025

10/10 Excellent

judi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Resort very relaxing and intimate. The staff was outstanding this place is a gem. Prices on drinks and food very resonable. The rooms were spotless . The resort is a little to the retro side but that's part of the charm
Stayed 5 nights in Oct 2025

8/10 Good

Rosa, Portland

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was ample with a great view. The valet staff were very helpful. The food and drinks were not very good.
Stayed 1 night in Oct 2025

10/10 Excellent

MYNOR

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, beautiful views. Location is great, within minutes to Zona Romantica. close to beautiful Mismaloya and Boca De Tomatlan. Staff is unbelievable helpful and always making sure you are having a great time.
Stayed 3 nights in Sep 2025

8/10 Good

Anabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Stayed 3 nights in Aug 2025

10/10 Excellent

victoria asuncion

Liked: Cleanliness, staff & service, property conditions & facilities
Fue muy buena la estancia limpieza y vista al mar , al igual que el servicio y amabilidad de su personal, la comida es regular y la refrigeracion hace algo de ruido pero aun asi le doy 10 y si volveria a hospedarme aqui, vale mucho la pena
Stayed 3 nights in Aug 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing.. beautiful views.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service
Rooms need upgrades
Stayed 6 nights in Aug 2025

8/10 Good

Christine Veronica

Travelled with family
Liked: Cleanliness
The property was nice but not luxurious. The unit we stayed in had a cracked kitchen countertop, the A/C worked but was really loud, and there wasn't enough cutlery or dishes for the kitchen. The pool was clean, and the restaurant was fairly good. It is also a close drive to the Malecon, which made going out to eat easy. There is a private beach which was nice to have but the beach is very rocky, and there is no sand. Once we got in the water it was nice, though. Overall it was a nice time and we were happy to get lots of sun and lay by the pool.
Stayed 7 nights in Aug 2025

6/10 Okay

Cindy

I stayed on the 4th floor, in a corner room and the view was great. I had a view of the ocean and the swimming pool. Perfect! There was a fridge in my room that made a very loud whooshing noise all day and night. I had to turn on my white noise monitor really loud. The beach was so closed that the sound of the waves crashing on the large boulders woke me up at times. The beach/lagoon was painful to walk on without water shoes. I wish I would have brought water shoes and snorkel stuff. They didn’t have enough staff so the restaurant and cafe took a long time to order, receive food and for the check. The menu was very limited. Definitely go old town for dinner and mixed drinks.
Stayed 3 nights in Jul 2025

10/10 Excellent

Yaneth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Bonito lugar para descansar y pasar en familia
Stayed 3 nights in Jul 2025

4/10 Poor

Sarah, Sparks

Disliked: Staff & service
Staff was not friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

carlos

Liked: Cleanliness, property conditions & facilities
Nice and quiet ocean view
Stayed 4 nights in Jun 2025

8/10 Good

valerie

Liked: Staff & service, amenities
Relaxing, friendly and afordable!
Stayed 5 nights in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool area with outdoor restaurants was nice. The outside bar looked out onto tthe Pacific Ocean. My spacious room had a balcony that overlooked the Ocean. The soothing sound of the waves was delightful when I opened the balcony door and I loved falling asleep to the sound.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice - very clean
Stayed 2 nights in Apr 2025

6/10 Okay

reyhaneh

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 10 nights in Apr 2025

4/10 Poor

Kira

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

6/10 Okay

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and helpful, the location was great, nice pool. The only thing that we did not enjoy was the food, all the meals were too salty, the menu was limited, I got food poisoning on my second night, the managers were excellent.
Stayed 3 nights in Apr 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2025

6/10 Okay

Amanda Elizabeth

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Miguel, San Antonio

Stayed 3 nights in Apr 2025

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we entered the property we felt safe and so Welcomed by every staff member. First timers to Mexico and the experience here was unforgettable. Your building is beautiful even reading other peoples comments about how outdated or dirty, it was, we found it was not and just loved the culture the rooms were perfect for our stay, the balcony was nice to hang out on. All the staff from bar staff, dinning staff, beach set up guys, door bell and front desk and the little store inside the hotel, all wonderful people. Be aware! You’ll be treated so kindly every morning ! Now to convince my husband to move here lol.
Sunset from the Dinning area
Balcony view
View from the entry area.
Stayed 4 nights in Apr 2025

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property grossly misrepresents the rooms in pictures online. A cockroach ran across the bed upon entering the room, as well as a family of ants. Tried to call the front desk, phone didnt work, so went back down to the lobby for more waiting. The room looked like a Motel 8 from 1981. I would'nt even sit on the couch bc it looked like it was JD Vance's couch from his teenage years- stains upon stains - just nasty. The curtains had large mold stains and all the furniture was chipped and old and not even close to what they present online. My husband tried to take a quick shower and there was no hot water. I was ready to walk out the door upon entering. I endured one night and checked-out early even if it meant no refund. The check-in was painfully slow along with the elevators. Our waiter was decidedly over his job. I finally just gave up and served myself my own orange juice. All the outdoor furniture/ cushions were dirty , stained, and completeley bereft of any actual pillow material. I genuinely would have preferred a tent and a sleeping bag on a rocky beach. Hands down the WORST hotel I have ever stayed in. I have never been so happy to leave a place. My husband and I were celebrating our 20 year anniversary. Our gift to ourselves was leaving the hotel early.
Stayed 2 nights in Apr 2025