4/10 Poor
Daniel
23 Dec 2025
My check in was an hours late upon arrival. So not a great start. The bathroom of the waiting area has a ceiling leak and towels on the floor. Once I eventually got into my room, that bathroom had no ventilation and there was mold on the walls and the toilet seat was mounted crooked. The AC was also not working well. The food was lacking in flavour. The manager, Mr Ochoa did contact me and offered a reservation for one of the hotel restaurants (which was already included in my stay). Their remedy for the bathroom was just to paint over the mold so the bathroom smelt like paint for the rest of the trip. Mr Ochoa said he would be “bringing something” to my room but never followed up with me. I wouldn’t recommend this resort to anyone and I’d actually like a refund or a reduced rate.




Daniel
Stayed 4 nights in Dec 2025



































