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Hotel Portonovo Plaza Malecón

3.0 star property
VIP Access

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Photo gallery for Hotel Portonovo Plaza Malecón

A rooftop pool area with lounge chairs and umbrellas.
A modern hotel lobby with a curved reception desk, potted plants, and a car parked in the background.
A hotel facade with a sailboat logo, a balcony, and a green door.
A hotel room with a large bed, a smaller bed, a desk, and a chair.
A conference room with multiple tables and chairs, a large flat-screen TV on the wall, and a view of the outdoors through the windows.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Room service
  • Housekeeping

Explore the area

View in a map
Av. Mexico # 1125, Colonia 5 de Diciembre, Puerto Vallarta, JAL, 48350
  • Place, Teatro Vallarta
    ‪1 min walk‬
  • Place, Camarones Beach
    ‪2 min walk‬
  • Place, Malecon
    ‪7 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Basic Room

Basic Room

Basic Room

8.6 out of 10
Excellent
(43 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard

A hotel room with two beds, a desk, a TV, and a bathroom visible through an open door.

Standard

7.4 out of 10
Good
(34 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Doble

A hotel room with a large bed, a desk, a chair, a TV, and a bathroom visible through an open door.

Standard Doble

8.0 out of 10
Very good
(32 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Portonovo Plaza Malecón

Along with a 24-hour business center, this smoke-free hotel has a business center and conference space. Free continental breakfast and free WiFi in public areas are also provided. Additionally, concierge services, a 24-hour front desk, and a computer station are onsite.
Hotel Portonovo Plaza Malecón offers 45 accommodations with safes and hair dryers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the free breakfast at Hotel Portonovo Plaza Malecón. During your stay, you're just a quick walk from Malecon. Enjoy features like free WiFi in public areas, plus a 24-hour business center and concierge services.
  • Free continental breakfast served daily
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Bay of Banderas and 7 minutes by foot from Malecon
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 205 square feet (19 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Portonovo Plaza Malecón.

This 3-star Puerto Vallarta hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 205 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Portonovo Plaza Malecón

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Puerto Vallarta
Portonovo
Portonovo Hotel
Portonovo Plaza
Portonovo Plaza Puerto Vallarta
Hotel Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón
Portonovo Plaza Malecon
Hotel Portonovo Plaza Malecón Hotel
Hotel Portonovo Plaza Malecón Puerto Vallarta
Hotel Portonovo Plaza Malecón Hotel Puerto Vallarta

Hotel Portonovo Plaza Malecón Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 429 out of 1001 reviews
Rating 8 - Good. 290 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 69 out of 1001 reviews
Rating 2 - Terrible. 67 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be located to explore downtown PV
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Jaime

Liked: Cleanliness
Friendly helpful staff, clean room and great location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gail

Liked: Cleanliness, property conditions & facilities
We had a renovated room, the check in was easy, staff were friendly and the room and hotel were super clean. The continental breakfast was also very good We will definitely stay again.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness
Breakfast was fresh. Dining girls were always helpful!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Shelly

Liked: Cleanliness, property conditions & facilities
Room was beautifully designed and updated. The breakfast was great every morning. Great location in old town…walkable & steps to the beachfront.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

IRVING

Liked: Cleanliness, property conditions & facilities
The room was clean and quite. The beds were comfortable and the location was good. The staff were friendly and helpful. We were very satisfied with our one night visit.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Monica, front desk is the best! There is beautiful beach around the corner, and Malecon steps away. Definitely my favourite place to stay!!!!! :)
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Fernando

Liked: Cleanliness, staff & service
Very convenient location walking distance to many restaurants,stores,& Malecon.only issue was T.V.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and good stuff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, property conditions & facilities
Great service.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities
Great service nice room. Small rooms.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
It was very nice
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are nice, the hotel is under renovation. It will be beautiful, I would stay there again, includes breakfast, delisious.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the beds were comfortable. The only concern I had is there was only one sheet on each bed and it was a little chilly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Claude

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Jehn

Liked: Amenities
Good for the money.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Garry

Liked: Cleanliness, staff & service
Disliked: Amenities
Decent breakfast, rooms clean and quiet, although some reno noise during day. Safe didn't work, so they movede me to another room. No ice for drinks
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ievgenii

Liked: Cleanliness, amenities
I enjoyed my stay at this hotel. Property could be better maintained and rooms need more maintenance, but overall it felt like home. Breakfast was delicious and enough variety (eggs, coffee, beans, meats and some mexican dishes, fresh fruits). Staff was great too. Best part was the location. Steps away from beautiful beach, good food was right around the corner and everything was convenient.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Maximo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming, the room was very neat and clean, walking distance to the malecon was short. Overall our stay was great.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Richard

Liked: Cleanliness
Our first few days we were in a very small room. Asked for an upgrade, and was given a much better room at no extra cost. Everyone at the Hotel was very polite and friendly. Thank you Portonovo
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marco Vinicio

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2025
Verified

8/10 Good

Terry

Liked: Cleanliness
Disliked: Amenities
The hotel was somewhat run down but they are working very hard to improve it! The staff were all wonderful they did everything in their power to make sure that we were comfortable! We were very disappointed that the pool was closed, as that was on3 of the main reasons for booking there. The location made up for it, it was exactly the location we needed to suit us! Mucho gracias!
Stayed 14 nights in Jan 2026
Verified

6/10 Okay

Susanne

Disliked: Amenities, property conditions & facilities
The room was tiny, everything looked pretty shabby, not like the pictures online. Staff were ok but didn't seem to care that we arrived, price was ok but I've received way more welcoming service and better room amenities, with a breakfast elsewhere.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dolores

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very clean, nice staff, no amenities pool was under construction, but the beach is walking distance
Stayed 1 night in Sep 2025