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Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property

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Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

An outdoor dining area with tables and chairs, overlooking the ocean.
Property video
A pool area with lounge chairs and umbrellas, palm trees, and a view of the ocean.
A hotel room with a large bed, a glass table, and a view of a pool and palm trees.
A beach resort with a swimming pool, sun loungers, and a view of the ocean.

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Restaurant

Explore the area

View in a map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Nayarit, NAY, 63732
  • Place, Flamingos Golf Club
    ‪5 min drive‬
  • Place, Nuevo Vallarta Beach
    ‪6 min drive‬
  • Place, Playa Bucerías
    ‪12 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪30 min drive‬

Room options

View all photos for Altitude Club Junior Suite Swim Out King

A modern living area with a blue sofa, a coffee table, a dining table with chairs, and a decorative partition.

Altitude Club Junior Suite Swim Out King

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Tropical View King

A hotel room with a bed, a desk, a chair, a ceiling fan, and a window with a view of greenery.

Deluxe Tropical View King

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean Front King

A hotel room with a bed, a TV, a balcony with a view of the ocean, and a painting on the wall.

Junior Suite Ocean Front King

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Queen Bed

Standard Queen Bed

Standard Queen Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View

A hotel room with two beds, a large window with curtains, a wooden headboard, and a painting of coconuts.

Deluxe Room, 2 Double Beds, Garden View

8.2 out of 10
Very good
(55 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

A bedroom with a bed, a ceiling fan, a balcony with a view of greenery, and a painting on the wall.

Deluxe Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(36 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds, Partial Ocean View

A hotel room with a large bed, a desk with a computer, a TV, a balcony with a view of the ocean, and a ceiling fan.

Luxury Room, 2 Double Beds, Partial Ocean View

8.0 out of 10
Very good
(38 reviews)
  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 2 Double Beds, Balcony, Pool View

A hotel room with two beds, a dining area, and a large window with a view.

Junior Room, 2 Double Beds, Balcony, Pool View

8.0 out of 10
Very good
(15 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room, 2 Double Beds, Ocean View

A hotel room with a balcony, a dining area, and a TV.

Junior Double Room, 2 Double Beds, Ocean View

7.8 out of 10
Good
(30 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Beachfront

Superior Room, 1 King Bed, Beachfront

Superior Room, 1 King Bed, Beachfront

8.4 out of 10
Very good
(26 reviews)
  • Bay view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Pool Access, Ground Floor

A modern hotel room with a large bed, a desk, and a bathroom.

Club Room, 1 King Bed, Pool Access, Ground Floor

9.2 out of 10
Wonderful
(12 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Pool Access, Ground Floor

A modern hotel room with a large bed, a desk, and a bathroom.

Club Room, 2 Double Beds, Pool Access, Ground Floor

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Sea View

A hotel room with a balcony, a dining area, and a TV.

Club Room, 2 Double Beds, Sea View

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

A room with bunk beds, a glass table, and a ceiling fan.

Family Room

7.6 out of 10
Good
(4 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed OR 2 Double Beds and 1 Large Single Sofa Bed

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About this property

Krystal Grand Nuevo Vallarta – All Inclusive

Catch some rays at the beach or spend the day relaxing at Krystal Grand Nuevo Vallarta – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Change of towels is available on request.
Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with free minibar items and laptop-compatible safes. 50-inch LED televisions come with cable channels. Bathrooms include showers and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of Krystal Grand Nuevo Vallarta – All Inclusive's great beach location. During your stay, you're just a quick walk from Bay of Banderas. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy Mexican cuisine at Hacienda El Mortero, one of the property's 4 restaurants and 5 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Indulge with facials, manicures and pedicures, or massages at the spa
  • Services include babysitting, a free kid's club, and a concierge
  • Onsite recreation includes a gym, complimentary bicycles, and archery
  • Guests have great things to say about the helpful staff and the family-friendly amenities
  • Just a 3-minute walk from Bay of Banderas and 7 minutes by car from Nuevo Vallarta Beach
Krystal Grand Nuevo Vallarta – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Grand Nuevo Vallarta – All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

There are 8 meeting rooms available. A terrace, a complimentary children's club, and an arcade/game room are also featured at the family-friendly Krystal Grand Nuevo Vallarta – All Inclusive. Free self parking is available.

This 4-star Nuevo Nayarit property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.
Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
The Grill - This restaurant serves dinner only. Reservations are required. Open select days.
Ayami - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Restaurante "O" - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda El Mortero
  • Restaurante "O"
  • The Grill

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • High chair
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Grand Nuevo Vallarta – All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Children are not allowed in the infinity pool.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 723 out of 1726 reviews
Rating 8 - Good. 479 out of 1726 reviews
Rating 6 - Okay. 290 out of 1726 reviews
Rating 4 - Poor. 118 out of 1726 reviews
Rating 2 - Terrible. 116 out of 1726 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

GENEVIEVE Arielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, friendly staff and clean rooms.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing! An awesome little resort, perfect for our family trip.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Ricky Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean, comfortable, good food:)
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Milada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the beach, plenty of food and great selection. Staff very friendly.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Felix-Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a week with our two kids, it was an incredible stay. Food was good, rooms were cleaned minimum once a day, pool and beach excellent!
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing food and staff!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a wonderful time in this resort. Staff were very kind, respectful and accommodating. Beautiful and clean place. The food from all the different restaurants were delicious. Over all would recommend this place to family and friends.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Staff very friendly, and food was amazing
Stayed 7 nights in Apr 2026
Verified review

6/10 Okay

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and rooms are clean
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Lehi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff, always helpful! thanks, of course we’ll coming back!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Andrew Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff. Would stay there again for sure.
Stayed 9 nights in Feb 2026
Verified review

8/10 Good

MADHUBANTI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. What could be better are the food options. The buffet can do much better and so are the restaurants.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Jonathan Douglas

Liked: Cleanliness, staff & service
Great resort for families, and they have a separate pool area for adults. Resort is in need of some renovation but it’s in a great location and the price is good.
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Salar Gh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Gladys

Liked: Cleanliness
Private pool was the best
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, poolside seating was comfortable, overall a great experience minus a leaking roof.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect family friendly beach resort with both kids and adult pool options. The rooms were clean and the housekeeping staff exceptional. Food options were many and we really enjoyed the Asian inspired restaurant.
Stayed 8 nights in Mar 2026
Verified review

6/10 Okay

Elisa Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort! Great food. Kid’s entertainment could be better as you need to drop them off in order for them to do any activities.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic resort for a family! The pool was beautiful, the staff was very accommodating, and the restaurants were great. We booked an ocean view room, and it did not disappoint, we actually ran into some issues with our AC and the maintenance staff responded quickly and when it couldn't be fixed they gave us a new room with no hesitation. We celebrated Mother's Day and my husband's birthday, and the entire staff was welcoming and treated us well. If you're looking for a great beach side resort, I'd recommend!
Stayed 4 nights in May 2026
Verified review

8/10 Good

Nicole Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great staff! Love this resort and area
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Mitchell

Liked: Cleanliness, property conditions & facilities
Great staff and swim out room was great.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pretty good, lotta birds hanging around tho but overall very good
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Shanlee

Liked: Amenities, property conditions & facilities
Staff were very friendly!
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Zoila Marte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place Very laid back staff Only bad thing was restaurants were always booked
Stayed 3 nights in Apr 2026