See all properties

Krystal Vallarta - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Krystal Vallarta - All Inclusive

On the beach
3 outdoor pools, open 9:00 AM to 6:30 PM, pool umbrellas, pool loungers
1 bedroom, in-room safe, desk, blackout curtains
Deluxe Room, Mountain View
Business centre

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • All-inclusive
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Av. Francisco Medina Ascención S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300
  • Place, La Isla
    ‪3 min walk‬
  • Place, Hotel Zone Beach
    ‪5 min walk‬
  • Place, Cruise Ship Terminal
    ‪10 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, Garden View

Standard Room, Garden View

Standard Room, Garden View

  • Garden view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View

Deluxe Room, Mountain View

  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, Sea View

  • Sea view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Garden View

  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Sea View

  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout curtains

Standard Room

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View

  • Resort view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Resort View

Superior Room, Resort View

Superior Room, Resort View

  • Resort view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View

Superior Room, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

2 outdoor pools, free pool cabanas, pool umbrellas
Crown Paradise Golden All Inclusive Resort - Adults Only
  • Pool
  • Hot tub
  • All-inclusive
  • Spa
3.7 out of 5, Good, 1,986 reviews
The price is €253
includes taxes & fees
12 Apr - 13 Apr
Crown Paradise Golden All Inclusive Resort - Adults Only

About this property

Krystal Vallarta - All Inclusive

At Krystal Vallarta - All Inclusive, hit the beach, dine onsite at Aquamarina, or enjoy a drink at one of the property's 2 bars/lounges.
Krystal Vallarta - All Inclusive offers 388 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a waterslide and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Krystal Vallarta - All Inclusive. During your stay, you're just a quick walk from Bay of Banderas. You'll find features like free WiFi in public areas, plus 3 outdoor pools and 3 restaurants.
  • Free WiFi
  • Enjoy Regional cuisine at Aquamarina, one of the property's 3 restaurants and 2 bars/lounges
  • Self parking available for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Amenities include 3 meeting rooms, conference space, and an elevator
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Cruise Ship Terminal and Bay of Banderas
Krystal Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Krystal Vallarta - All Inclusive, you'll find 3 outdoor swimming pools, a waterslide, and a fitness center. There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this property measures 11819 square feet (1098 square meters) and includes conference space. The family-friendly Krystal Vallarta - All Inclusive also features a complimentary children's club, pool umbrellas, and an elevator. You'll have access to the outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Puerto Vallarta property is smoke free.

Aquamarina - This buffet restaurant specializes in Regional cuisine. Guests can enjoy drinks at the bar.
Las Velas - This buffet restaurant is located on the beach and specializes in Regional cuisine. Guests can enjoy drinks at the bar. Open select days.
Lobby Bar - Onsite lobby lounge. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • Aquamarina
  • Las Velas
  • Lobby Bar

Things to do

  • 3 outdoor pools
  • Free children's club
  • Gym
  • Outdoor pool (guest access)
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 11,819 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Vallarta - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 6:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Vallarta
Krystal Vallarta All Inclusive
Krystal Vallarta - All Inclusive Puerto Vallarta
Krystal Vallarta - All Inclusive All-inclusive property

Krystal Vallarta - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 263 out of 930 reviews
Rating 8 - Good. 205 out of 930 reviews
Rating 6 - Okay. 183 out of 930 reviews
Rating 4 - Poor. 137 out of 930 reviews
Rating 2 - Terrible. 142 out of 930 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Karin Anne

Stayed 4 nights in Dec 2025

10/10 Excellent

David

Stayed 7 nights in Dec 2025

8/10 Good

sasha anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2025

4/10 Poor

Justine

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Visited here 7 years ago, hotel was lovely, food not so great but not an issue. Have just arrived back from another stay and it is dire to say the least. It looks absolutely nothing like it does in the pictures. Only one pool open, the other has been reduced in size and was closed, the food terrible and the whole place was a building site and won't be finished until Sept 2027. The only plus is that the staff are fantastic. Unfortunately we won't be visiting again.
Stayed 7 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience
Stayed 1 night in Dec 2025

2/10 Terrible

Steven

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This place claims to be all inclusive but isn’t. The only thing that they included was a buffet that had terrible options. The staff was also not friendly. DO NOT RECOMMEND
Stayed 1 night in Dec 2025

4/10 Poor

Govindasami

Staff all good, very noicy from Highway , food not that good
Stayed 6 nights in Nov 2025

4/10 Poor

Anni

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
When we first walked into the front lobby area, there was a very bad smell, which continued as you walked through to the eating area adjacent to the lobby. There isn’t a rating for the food and drinks… But we would’ve given that one star. The food was the same every day with a little bit of a variance… They finally had a Mexican fiesta night… So we figured there would be different food at least the traditional Mexican food which we were so looking forward to, but we were disappointed again because it was the same food again. We have stayed at different all-inclusive hotels, and we have always had a variety of different foods on different days. So we ended up going to restaurants outside of the hotel to eat. We had maid Service on the third day of our stay and they basically just changed the towels… Nothing was cleaned. Other than that, the staff was very nice.
Stayed 5 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the staff was great also.
Stayed 3 nights in Nov 2025

6/10 Okay

Jared

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2025

8/10 Good

Janine Caroline

Travelled with partner
Service was great, anytime I needed something they were very efficient. Food was ok. Everything was buffet. Resort is currently under construction and quite noisy.
Stayed 7 nights in Nov 2025

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean
Stayed 3 nights in Oct 2025

4/10 Poor

Jaime, Riverdale

Travelled with partner
Liked: Cleanliness, property conditions & facilities
El servicio de check in no fue el adeacuado, parece que te estuvieran haciendo el favor de rentarte la habitacion , no sabemos si el trato fue porque eramos de expedia, las instalsciones no estaban completas, la comida dejo mucho que desear no tiene sabor, la calidad de los alimentos son muy malas, limitan las amenidades. Deberian poner que no hay servicio a las albercas, muy limitados los camastros.
Stayed 3 nights in Nov 2025

8/10 Good

Patrick

Stayed 6 nights in Nov 2025

2/10 Terrible

Shuki

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under construction, they fail to mention it. Rooms are dirty.
Stayed 7 nights in Oct 2025

10/10 Excellent

Emma Mary

Stayed 8 nights in Nov 2025

2/10 Terrible

Sarah, Airdrie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
At no time was it ever disclosed that the resort is under construction and another resort being built RIGHT NEXT DOOR. Exactly 3 ft from where dinner is being served. Banging and drilling from 7:30am-6pm. Breathing in silica dust for 11hrs a day. Only 1 overcrowded and filthy pool for the ENTIRE resort. Not to mention the state police on location with their AK 47 or whatever semi-automatic weapon they were brandishing. The housekeeping attendant on the 15th floor just walks in your room as you’ve just got out of the shower and she insists on cleaning your room. Never again.
Stayed 7 nights in Oct 2025

10/10 Excellent

Helen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff, amenities. Karaoke night was great
Stayed 2 nights in Nov 2025

8/10 Good

Jose Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Oct 2025

6/10 Okay

Ruben

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is under construction ad it is not mentioned at time of booking, also the beach area needs to be cleaned once in a while and the check out time is specified at 11:30 on Expedia but it is actually at 11:00.
Stayed 9 nights in Oct 2025

2/10 Terrible

Jordan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property is under construction which is not advertised. Prices are high for what you have to experience. The Main pool is closed. Beach bars are poorly staffed and equipped. Rooms are okay. But overall experience was poor. Go to another resort.
Stayed 1 night in Oct 2025

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Black water coming out of one side of the pool Sewage I couldn't believe it, I asked for help and they already reported it but they didn't do anything . There are no chairs and tables on the bar to sit and enjoy and watch TV I went to the reception and told them and they did nothing The pool full of people and the beach dirty. We went to another hotel and paid to use the pool and enjoy. And restaurants close, they shouldn't close
Stayed 5 nights in Oct 2025

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
Maybe let people know ahead of time that the building is under construction so people look at other options
Stayed 11 nights in Oct 2025

4/10 Poor

Alla Vasilyevna

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator broke down and they didn’t fix even though we reported multiple times. The air conditioner was working everywhere
Stayed 5 nights in Oct 2025

6/10 Okay

Cherylane

Stayed 1 night in Sep 2025