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Los Arcos Suites

3.5 star property
VIP Access

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Photo gallery for Los Arcos Suites

Spa
Exterior
Junior Suite, 1 King Bed
Reception
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service

Explore the area

View in a map
Manuel M Dieguez 164, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Place, Olas Altas Beach
    ‪3 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(52 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Los Arcos Suites

Beach fun in outdoor pool, near Playa de los Muertos
Along with an outdoor pool, this smoke-free hotel has a children's pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, wedding services, and a garden are onsite.
Los Arcos Suites offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to balconies. Flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Our customers tell us they can't get enough of Los Arcos Suites's great location. During your stay, you're just a quick walk from Playa de los Muertos. Enjoy features like free WiFi in public areas, plus an outdoor pool and a roundtrip airport shuttle (surcharge).
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include a concierge, a porter, and wedding services
  • Guests have great things to say about the helpful staff and the location
  • Steps from Playa de los Muertos and Bay of Banderas
  • Airport shuttle service available for a fee
Some rates at Los Arcos Suites are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Los Arcos Suites offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at Los Arcos Suites. The hotel can provide concierge services and wedding services.

This 3.5-star Puerto Vallarta hotel is smoke free.

Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Los Arcos Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limited on-site parking

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Griddle
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in All Inclusive plans receive their meals and drinks in the restaurants and bars at Playa Los Arcos Hotel, adjacent to the property.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Los Arcos Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Los Arcos Suites
Los Arcos Suites Hotel
Los Arcos Suites Hotel Puerto Vallarta
Los Arcos Suites Puerto Vallarta
Suites Los Arcos
Los Arcos Hotel Puerto Vallarta
Los Arcos Puerto Vallarta
Los Arcos Suites Hotel
Los Arcos Suites Puerto Vallarta
Los Arcos Suites Hotel Puerto Vallarta

Los Arcos Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 432 out of 1005 reviews
Rating 8 - Good. 345 out of 1005 reviews
Rating 6 - Okay. 135 out of 1005 reviews
Rating 4 - Poor. 56 out of 1005 reviews
Rating 2 - Terrible. 37 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The hotel was in the malecón area so there were so many food options and had access to a beach. The hotel allows you to use seats on the beach as an included benefit. The food however was not good at all. So you will definitely need to purchase your own food off site. The drinks were also not good. The hotel could have been cleaner and we saw two small roaches in our room when we stayed. The proximity to everything is the big plus here.
Stayed 1 night in Sep 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Alma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Sep 2025

10/10 Excellent

Yinno

Stayed 4 nights in Aug 2025

4/10 Poor

Cupertino

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
NO HOT WATER IN 4 DAYS, NO FOOD OR DRINKS AVAILABLE, YOU HAVE TO WALK TO THEIR OTHER HOTEL.. I PAID FOR "HAVE ALL INCLUSIVE " @ LEAST HAVE A MINI BAR, COFFEE@ ROOM . I AM DISSATISFIED
Stayed 4 nights in Aug 2025

8/10 Good

JORGE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Rosa

Stayed 2 nights in Jul 2025

10/10 Excellent

Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a great location walking distance from the Malecón! The food was delicious and staff was very friendly!
Stayed 9 nights in Jul 2025

8/10 Good

Juan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very close to everything and a lot more quiet than the one by the beach.
Stayed 3 nights in Jul 2025

2/10 Terrible

Maria Buenrostro

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities
We like the area the property is located in because of the ease of walking, location to the beach, and the food & drink options. The stay here was miserable due to the inattention of the front desk. I spoke to them on four different occasions (in the span of 3 days) about the AC in the room not working well. The weather during the majority of our stay was extremely warm and humid therefore this was not a minor issue. We compared our room to the rooms of others that traveled with us to verify that our AC was indeed not working correctly. I was told that the AC was checked and everything was good. This is not acceptable. We were there to vacation, we were not to waste our valuable time every day asking for the staff to address this issue. We do not recommend this property at all.
Stayed 4 nights in Jul 2025

10/10 Excellent

Wanyeki M

Liked: Cleanliness, staff & service
Loved the poolside bar
Stayed 3 nights in Jul 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff is helpful. Hotel has Mexican charm.
Stayed 10 nights in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was good and as expected.
Stayed 6 nights in Jul 2025

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

2/10 Terrible

josue, beaumont

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hi this is josue from Beaumont ca ive stayed in varies hotels in the area this one is the worst of them all we got in sat 3 am because our flogyt was delayed i had changed hotels to this one because the location was better major mistake we get there at 3 am the lady at the front desk has an attitude from tje beginning i can tell she a huge b i explaned to her that the original reservation was for 4 people but chsntee hotels forgot to put for 3 people the reservstion was set up for 2 peoplr she said there was an up charge of 25.00 i psid extra 100 dollars i was soo tired i didnt want to argue with her then as we were out one night we came with a friend he was just droping us off and she waa like he cant come in rudly we explained he was jusr droping is off so i argued with her told her since we checked in she was rude and that i would ve speaking to management about her Then the next day my cousin and her friend he gets kicked out again that he coulnt be there period and then they went to the Beach were the hotel has an area for guest she again tols The guys that worked there to kick them out i was in schock i will never stay at this hotel again dont waste youre money the hotel had mold in the restroom ceiling and not updated didnt look Nothing like the pictures and to top it off extreme rules that were a little too much. This was for the location Los Arcos Suites there are two l Locations not The Beach one The Suites I sincerely hope that someone talks to that lady .
Stayed 4 nights in Jun 2025

10/10 Excellent

Adalberto

Travelled with family
Liked: Amenities
Good
Stayed 4 nights in Jun 2025

10/10 Excellent

Juan

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
The rooms were big and the bed was big and comfortable. It is an older hotel but it was clean and you can't beat the area. Close to the malecon and quite a few restaurants.
Stayed 4 nights in Jun 2025

10/10 Excellent

Cruz

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place and helpful people
Stayed 3 nights in Jun 2025

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness
Love it
Stayed 1 night in Jun 2025

8/10 Good

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Juana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff it’s like a calm place compared to los arcos the main one
Stayed 6 nights in Jun 2025

10/10 Excellent

Amber B

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My family had a wonderful time staying here at Los Arcos suites. I loved our little balcony that overlooked the streets. The Staff was really friendly. We had access to Lowe’s Arcos resort. Had a wonderful there every morning. The cleaning ladies did a wonderful job every day.. super good location.
Stayed 7 nights in Jun 2025

10/10 Excellent

WARREN, New York

Liked: Cleanliness, amenities, property conditions & facilities
Front desk barred my friend from entering. This was disrespectful and humiliating.
Stayed 1 night in May 2025

6/10 Okay

WARREN, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025