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Los Arcos Suites

3.5 star property
VIP Access

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Photo gallery for Los Arcos Suites

Reception
Outdoor pool
Reception
Exterior
Junior Suite, 1 King Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Manuel M Dieguez 164, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪1 min walk‬
  • Place, Los Muertos Pier
    ‪1 min walk‬
  • Place, Olas Altas Beach
    ‪3 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(53 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

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Playa Los Arcos Hotel Beach Resort & Spa
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About this property

Los Arcos Suites

Along with an outdoor pool, this smoke-free hotel has a children's pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, wedding services, and a garden are onsite.
Los Arcos Suites offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to balconies. Flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Our customers tell us they can't get enough of Los Arcos Suites's great location. During your stay, you're just a quick walk from Playa de los Muertos. Enjoy features like free WiFi in public areas, plus an outdoor pool and a roundtrip airport shuttle (surcharge).
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include a concierge, a porter, and wedding services
  • Guests have great things to say about the location and the helpful staff
  • Steps from Playa de los Muertos and 4 minutes by foot from Bay of Banderas
  • Airport shuttle service available for a fee
Some rates at Los Arcos Suites are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Los Arcos Suites offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at Los Arcos Suites. The hotel can provide concierge services and wedding services.

This 3.5-star Puerto Vallarta hotel is smoke free.

Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Los Arcos Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limited on-site parking

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Griddle
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in All Inclusive plans receive their meals and drinks in the restaurants and bars at Playa Los Arcos Hotel, adjacent to the property.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Los Arcos Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Los Arcos Suites
Los Arcos Suites Hotel
Los Arcos Suites Hotel Puerto Vallarta
Los Arcos Suites Puerto Vallarta
Suites Los Arcos
Los Arcos Hotel Puerto Vallarta
Los Arcos Puerto Vallarta
Los Arcos Suites Hotel
Los Arcos Suites Puerto Vallarta
Los Arcos Suites Hotel Puerto Vallarta

Los Arcos Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 432 out of 1000 reviews
Rating 8 - Good. 342 out of 1000 reviews
Rating 6 - Okay. 135 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
The location is epic and couldn’t be better! The beach was beautiful and the chair/towel staff are exceptional! Infact, the staff everywhere in the hotel are A+! Can’t wait to come back!
Stayed 18 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is fantastic
Stayed 3 nights in Nov 2025

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Great location in the center of old town. Rooms cleaned daily.
Stayed 7 nights in Nov 2025

10/10 Excellent

Bob, Temple City

Travelled with partner
Liked: Cleanliness
room was cleaned everyday
Stayed 7 nights in Nov 2025

8/10 Good

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service
Small hotel but clean. The location is perfect to get around to the male on and pier. The staff vey helpful and friendly. The breakfast buffet was decent you get a complete breakfast. I will definitely be staying here again in the future.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gary John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, but could have used a bit of maintenance. Staff was very friendly and great to be able to use the beach chairs in front of Los Arcos.
Stayed 15 nights in Oct 2025

10/10 Excellent

John M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great place
Stayed 3 nights in Nov 2025

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Balcony pool area beautiful
Stayed 3 nights in Nov 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2025

10/10 Excellent

Michael Warren

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Staff Were All friendly and accommodating. The Room was great ~ # 406
Stayed 14 nights in Oct 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 10 nights in Oct 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities
The building it self was older, and could use a little TLC. Our room was clean, the pool was OK, and the staff were great. The location is perfect in Zona Romantica. Close to the action but just far enough away from the nearest bars to get some sleep. Staying at the Los Arcos suites gives you beach access at their resort about 100meters away on the beach, and the adult pool across the street. They all have the same owners. In our package we had breakfast each day at the resort buffet. The food and staff there were good as well. I would stay there again.
Stayed 7 nights in Oct 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing and extremely helpful
Stayed 2 nights in Oct 2025

8/10 Good

Kelly, Vernon

Travelled with family
Liked: Cleanliness, staff & service
The property was older but the staff and service made up for the room. Staff goes above and beyond. The rooms are very clean. Convenient location with access to sister hotels.
Stayed 7 nights in Oct 2025

6/10 Okay

william

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We enjoyed the suite, however the overall Los arcos experience was middle grade. The food was not that great. The “free” massage was 15 minutes lol The upgrade room was the same room as the others. The alley below was always filled with Trucks and noise. They were working on the hotel and we had strong paint fumes coming out of our ac unit for 2 days. The water pressure was terrible. Overall the area is decent if you like gay dude filled sidewalks and vendors always pushing the garbage to sell. Things have gotten more expensive as well due to greed.
Stayed 4 nights in Oct 2025

6/10 Okay

Desmond Breyawn

Stayed 5 nights in Oct 2025

10/10 Excellent

Francesca, Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was fine
Stayed 5 nights in Oct 2025

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pro's: Great location! 2 minute walk to main hotel and beach, used their pools and beach club (loungers and umbrella) Large room with sperate living and kitchen area. Pool was a good size and almost always empty. Aircon was fabulous. Service was magnificent. Staff were above and beyond friendly. Gold status got us free breakfast daily and 1 15 minute massage. Cons: Outside light usually on, room was pretty lit up even with curtain. Hotel is a bit dated but clean, bed was so-so comfy, manageable. Bugs in pool because of beautiful vine wall.. but would benefit from additional daily skimming throughout the day. No privacy doorhanger, and we gave the cleaning ladies a show ;)
Stayed 10 nights in Sep 2025

10/10 Excellent

Heberto G, LAS VEGAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

4/10 Poor

José Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops and restaurants all within walking distance
Stayed 6 nights in Sep 2025

6/10 Okay

Maria

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The hotel was in the malecón area so there were so many food options and had access to a beach. The hotel allows you to use seats on the beach as an included benefit. The food however was not good at all. So you will definitely need to purchase your own food off site. The drinks were also not good. The hotel could have been cleaner and we saw two small roaches in our room when we stayed. The proximity to everything is the big plus here.
Stayed 1 night in Sep 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Alma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Sep 2025

10/10 Excellent

Yinno

Stayed 4 nights in Aug 2025