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Los Arcos Suites

3.5 star property
VIP Access

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Photo gallery for Los Arcos Suites

Reception
Reception
Junior Suite, 1 King Bed
Outdoor pool
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Room service
  • Housekeeping

Explore the area

View in a map
Manuel M Dieguez 164, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪1 min walk‬
  • Place, Los Muertos Pier
    ‪1 min walk‬
  • Place, Olas Altas Beach
    ‪3 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(54 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

3 outdoor pools
Playa Los Arcos Hotel Beach Resort & Spa
Romantic Zone
  • Pool
  • Spa
  • All-inclusive
  • Kids’ pool
4.1 out of 5, Very good, 1,275 reviews
The price is €118
includes taxes & fees
3 May - 4 May
Playa Los Arcos Hotel Beach Resort & Spa

About this property

Los Arcos Suites

Along with an outdoor pool, this smoke-free hotel has a children's pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, wedding services, and a garden are onsite.
Los Arcos Suites offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to balconies. Flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Our customers tell us they can't get enough of Los Arcos Suites's great location. During your stay, you're just a quick walk from Playa de los Muertos. Enjoy features like free WiFi in public areas, plus an outdoor pool and a roundtrip airport shuttle (surcharge).
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include a concierge, a porter, and wedding services
  • Guests have great things to say about the location and the helpful staff
  • Steps from Playa de los Muertos and 4 minutes by foot from Bay of Banderas
  • Airport shuttle service available for a fee
Some rates at Los Arcos Suites are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Los Arcos Suites offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at Los Arcos Suites. The hotel can provide concierge services and wedding services.

This 3.5-star Puerto Vallarta hotel is smoke free.

Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Los Arcos Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limited on-site parking

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Griddle
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in All Inclusive plans receive their meals and drinks in the restaurants and bars at Playa Los Arcos Hotel, adjacent to the property.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Los Arcos Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Los Arcos Suites
Los Arcos Suites Hotel
Los Arcos Suites Hotel Puerto Vallarta
Los Arcos Suites Puerto Vallarta
Suites Los Arcos
Los Arcos Hotel Puerto Vallarta
Los Arcos Puerto Vallarta
Los Arcos Suites Hotel
Los Arcos Suites Puerto Vallarta
Los Arcos Suites Hotel Puerto Vallarta

Los Arcos Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 439 out of 1004 reviews
Rating 8 - Good. 338 out of 1004 reviews
Rating 6 - Okay. 135 out of 1004 reviews
Rating 4 - Poor. 55 out of 1004 reviews
Rating 2 - Terrible. 37 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff was very courteous and the courtyard/pool was lovely. The room was older but clean and comfortable. I think it's a good value for the price and I would stay here again.
Stayed 7 nights in Dec 2025

8/10 Good

Kuo-Chen

Liked: Cleanliness, amenities, property conditions & facilities
Very well located across the street from its sister hotel, Playa Los Arcos and beach access. Breakfast vouchers were given to enjoy the buffet breakfast which offered a delicious selection depending on the day. Don’t sleep on the French toast/pancake station and the “eggs your way”. The room smelled a little damp which is to be expected due to the humidity and proximity to the ocean but was remedied by burning the candle I brought with me. Very strict on their wrist band policy but I made it so I could slip it off for the evenings I was going to a nice restaurant. I would stay again.
Stayed 7 nights in Dec 2025

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service
Overall a great place to stay. The bed in the suite was uncomfortable. Great service!
Stayed 4 nights in Jan 2026

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot right in the middle of town but surprisingly quiet and secluded with its central courtyard. We got a room facing the courtyard (travelling with a baby), and it was super quiet and our monitor reached the pool. You also get beachfront access to the towels and chairs through the sister hotel. The staff are amazing and the property is clean. The room was a bit outdated but spacious and cool. The kitchen was very sparse but we didn’t need to cook while there. Overall, amazing spot and we will be back next time we are in PV!
Stayed 2 nights in Jan 2026

8/10 Good

Kellyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and really helpful , our room was so comfortable especially our bed. Also really convenient because we were able to walk almost everywhere. The only thing was the restroom in our room , it needs to be renovated because the walls had some mold and it’s really old. It was clean for sure but I think they can do better and upgrade those areas .
Stayed 5 nights in Dec 2025

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Locations and being able to use the sister locations next door opened up so many amenities.
Stayed 6 nights in Dec 2025

6/10 Okay

Beatriz

Travelled with family
Liked: Cleanliness
Disliked: Amenities
All the amenities are at a different hotel requiring you to walk down the block to get drinks, food and towels. The staff on site are great and very attentive. Even though you go to the other site to get your amenities you are not allowed to use that sites pool. If the package is all inclusive at least have the pool available for the guest.
Stayed 6 nights in Dec 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful Room was clean
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities
The staff were excellent. We arrived 3 hours before check-in and they let us check-in early and upgraded our room to a bigger suite. Then when we went to check out they let us use the facilities for 3 extra hours as we had nowhere to be. So lovely. The furniture is getting older, the internet wasn’t always working in our room, but overall we really enjoyed our stay.
Stayed 4 nights in Dec 2025

8/10 Good

Maria

Liked: Cleanliness, amenities
Staff are amazing. Location is great. Rooms are a bit outdated!
Stayed 14 nights in Dec 2025

6/10 Okay

Manuel

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2025

6/10 Okay

Marc-Vincent

Travelled with family and small children
Average. Had to argue with them for two hours for a cancellation refund. They kept delaying the refund. Alejandro at the front desk was amazing. The management and accounting Need to get a reality check…
Stayed 3 nights in Dec 2025

10/10 Excellent

Lauren Nicole

Stayed 7 nights in Dec 2025

2/10 Terrible

Sandra

Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Dec 2025

8/10 Good

Cynthia Marie Marie, Sapulpa

Travelled with partner
Liked: Cleanliness
Clean room.
Stayed 7 nights in Dec 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and helpful. Very responsive to concerns (in room safe stopped working) and replaced the concerns quickly. The room was clean and comfortable. The mattress was very firm and the pillows were not great. A/C was extremely efficient and kept us comfortable.
Stayed 8 nights in Dec 2025

8/10 Good

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Ac worked well,rooms can be updated, tiles toilets, dishes,pots etc. buffet food most times wasn't even warm never mind hot. can only get three items at roof top snack bar when all inclusive, should at least be able to get nachos. Over all great stay every time, would be nice to have a few changes
Stayed 21 nights in Nov 2025

10/10 Excellent

will, calgary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed free breakfast, room always cleaned well, staff very helpful.
Stayed 7 nights in Dec 2025

4/10 Poor

Gerardo

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I struggled writing this review because I truly appreciated some aspects of Los Arcos Suites, but there were also areas that really missed the mark for me. The hotel staff was nice, and the main lobby/pool area was actually more than I expected—beautiful, lively, and a great place to relax. The location and pricing were also excellent, and I wasn’t expecting luxury for what I paid. Where I really struggled was with the cleanliness of the room. The floors and walls felt like they hadn’t been thoroughly cleaned or wiped down in a very long time. The hallway floor outside our door was noticeably cleaner than inside our room. The furniture, walls, and overall space just needed a deep scrubbing, and it made the room feel neglected. On a positive note, I didn’t see any bugs, and the bed was comfortable. Overall, while the location and price are great, the cleanliness is something I can’t overlook. Because of that, I personally wouldn’t recommend this hotel to friends or family unless they make improvements to the rooms.
Stayed 5 nights in Nov 2025

10/10 Excellent

Linda, Edmonton

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely! Combination of services by well -trained staff. Being able to utilise facilities in the Grupo Los Arcos Hotel's which are located close to each other.
Stayed 7 nights in Nov 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
We really enjoyed our time here. First off, the location is superb -- within a two min. walk are the beach, many restaurants, shops, pharmacies, bars, etc. Yet the hotel itself always felt miles away: very chill, relaxed atmosphere. Mostly older people or families, so not lots of crazy partying, no noise problems. The room was spacious and comfy and the cleaners did a great job. We had a king, but it felt like a California king, since it was huge. We didn't use the sofa bed, but it looked full or queen sized if anyone is considering it. The balcony was great. Having a little fridge was good. All hotel staff were nice and helpful. The pool was warm to a great level, and relaxing. Access to the neighboring hotel for beach and breakfast was appreciated. Breakfast was expansive and impressive. All in all, we loved this place and would come back in a heartbeat. My daughter made me promise we would, in fact. And the price was excellent. No complaints, only praise.
Stayed 4 nights in Nov 2025

6/10 Okay

Sandra Lee Boutell

Stayed 7 nights in Nov 2025

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
The location is epic and couldn’t be better! The beach was beautiful and the chair/towel staff are exceptional! Infact, the staff everywhere in the hotel are A+! Can’t wait to come back!
Stayed 18 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is fantastic
Stayed 3 nights in Nov 2025